25 Emplois pour Technician Installation - France

Field Service Executive & Depot Inspector Operations & Supply Chain

Mid level Full time

Apply before 24 January 2025

PURPOSE OF THE JOB

Monitor use of assets and inventories by visiting drop points to improve collection and recovery rate.

Control depots to ensure that operational activities comply with the specifications of the subcontractor contracts and that SHEQ policy is applied in coherence with the customers.

Skills & Requirements

KEY ACCOUNTABILITIES

1. Drop Point Management

Regularly visit the assigned drop points to follow pallets recovery, use, and to understand, update, and follow the logistics network of the drop points.

Core activities:

• Schedule visits of all drop points based on risks, audits, and action plan.
• Regularly visit the assigned drop point, adapt collection mode, and check quantities.
• Visit haulers and implement action plan.
• Check database detail and amend if necessary.
• Monitor the effectiveness of flows.
• Detect and follow up illegal use.

2. Depot Activities Control

Ensure the execution of the depot’s contract at the field level.

Core activities:

• Control the production in terms of quality and productivity.
• Visit the assigned depot regularly.
• Conduct periodical inventory for each depot.
• Control reliability of stocks.
• Prepare, communicate, and follow up with depots on action plan by season.
• Monitor the correct application of PEFC and SHEQ requirements at the depots.
• Follow up customer complaints and set up corrective actions at depot level.

3. Inventory Management

Manage and organize regular inventories into drop points.

Core activities:

• Schedule all no chain inventories.
• Execute inventories according to plan and define action with Field Service Manager and Asset Manager.

4. Administration

Execute administrative tasks necessary for effective and efficient depot operations.

Core activities:

• Create and fill in audit reports for depots, manufacturers, or customers linked to a visit.
• Execute administrative tasks related to action plans for depots, manufacturers, and customers and follow them up.

Knowledge/Skills:

• Vocational education in logistics or equivalent.
• 3 years experience in Logistics or Retail.
• Excellent verbal and written communication skills in English and the local language.
• Mobility.

Competences:

• Autonomy.
• Personal organization.
• Commercial ability / Flexibility.

About the Company

Euro Pool Group (EPG) consists of two divisions: Euro Pool System (EPS) and La Palette Rouge (LPR), each with their own expertise in pooling packaging solutions. Together, we are the largest logistics service provider of reusable standard packaging in Europe.

By sharing the benefits of our reusable packaging solutions with our customers and stakeholders, we contribute to the transition towards a circular economy. Our essential role in the fresh fruit and vegetable supply chain makes it a familiar sight in supermarkets and various retail outlets in Europe. With a strong focus on sustainability and IT developments, Euro Pool Group's circular supply chain solutions play a pivotal role in reducing environmental impact and creating a greener future for the industry.

La Palette Rouge has more than 350 employees working at over 135 service centers that sort, inspect, and repair our pallets in 15 countries. We collect the pallets at nearly 32,000 collection points throughout Europe, with over 118 million pallet movements per year. For more information, visit our website .

Together, we can shape a circular supply chain for a better future!

Euro Pool Group takes full responsibility for our actions and decisions. As part of our selection process, a Certificate of Good Conduct (VOG) is required upon acceptance of the job offer (costs will be reimbursed).

Let's shape a sustainable future together. Apply now!

We invite both internal and external applicants for this position, with internal candidates being given priority in case of equal suitability.

Ready to transform your supply chain with LPR - La Palette Rouge?

Let us help you find the best solution for your business.

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At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
**A Day in the Life**
In this exciting role as a Field Service Specialist, you will have responsibility to provide field service for Cardiac Ablation Solutions (CAS) ablation business. The right candidate will possess a mix of technical, leadership, and customer relation skills in the support of service and repair strategies for CAS capital equipment portfolio. The candidate must be driven to succeed and willing to invest the time necessary to deliver world class service and development of a new product for the CAS business. This candidate will be field based and ideally in France.
Cardiac Ablation Solutions (CAS) provides a broad suite of electrophysiology solutions intended to disrupt and lead the market in cardiac mapping and ablation technologies for arrhythmia management. These clinical and economical solutions will enable clinicians to treat patients with safer, faster, easier and with more predictable procedure times and outcomes.
**Responsibilities may include the following and other duties may be assigned:**
+ Perform site assessments, installations, inspections, verifications, corrective and preventive maintenance to ensure successful implementations of Affera equipment.
+ Maintain and submit technical records as per regulatory requirements.
+ Input to technical knowledge base and dissemination of knowledge of our products to Sales and Clinical teams.
+ Input to service processes to ensure continual improvement and evolution of the Field Service organization. This includes the development and maintenance of Service documentation and procedures.
+ Participate in the development and delivery of technical training to our distributors, partners, agents and technically qualified representatives of customer base.
+ Facilitate the smooth transfer of new products into commercial launch by participating in all stages of the design transfer into commercial production.
**Required Knowledge and Experience:**
+ 5 years' experience in field engineering maintenance in medical devices, aerospace, or other highly regulated environments. (medical devices desirable)
+ Ability to troubleshoot problems and technically diagnose medical equipment
+ Flexibility to travel frequently - the majority of the role will be traveling
+ A strong working knowledge in English and French
**Physical Job Requirements**
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 
**Benefits & Compensation**
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
**About Medtronic**
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here ( lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will.
+ **Build** a better future, amplifying your impact on the causes that matter to you and the world
+ **Grow** a career reflective of your passion and abilities
+ **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
**Better outcomes for our world** . Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here ( .
For updates on job applications, please go to the candidate login page and sign in to check your application status.
If you need assistance completing your application please email
To request removal of your personal information from our systems please email

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
**A Day in the Life**
In this exciting role as a Field Service Specialist, you will have responsibility to provide field service for Cardiac Ablation Solutions (CAS) ablation business. The right candidate will possess a mix of technical, leadership, and customer relation skills in the support of service and repair strategies for CAS capital equipment portfolio. The candidate must be driven to succeed and willing to invest the time necessary to deliver world class service and development of a new product for the CAS business. This candidate will be field based and ideally in France.
Cardiac Ablation Solutions (CAS) provides a broad suite of electrophysiology solutions intended to disrupt and lead the market in cardiac mapping and ablation technologies for arrhythmia management. These clinical and economical solutions will enable clinicians to treat patients with safer, faster, easier and with more predictable procedure times and outcomes.
**Responsibilities may include the following and other duties may be assigned:**
+ Perform site assessments, installations, inspections, verifications, corrective and preventive maintenance to ensure successful implementations of Affera equipment.
+ Maintain and submit technical records as per regulatory requirements.
+ Input to technical knowledge base and dissemination of knowledge of our products to Sales and Clinical teams.
+ Input to service processes to ensure continual improvement and evolution of the Field Service organization. This includes the development and maintenance of Service documentation and procedures.
+ Participate in the development and delivery of technical training to our distributors, partners, agents and technically qualified representatives of customer base.
+ Facilitate the smooth transfer of new products into commercial launch by participating in all stages of the design transfer into commercial production.
**Required Knowledge and Experience:**
+ 5 years' experience in field engineering maintenance in medical devices, aerospace, or other highly regulated environments. (medical devices desirable)
+ Ability to troubleshoot problems and technically diagnose medical equipment
+ Flexibility to travel frequently - the majority of the role will be traveling
+ A strong working knowledge in English and French
**Physical Job Requirements**
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 
**Benefits & Compensation**
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
**About Medtronic**
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here ( lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will.
+ **Build** a better future, amplifying your impact on the causes that matter to you and the world
+ **Grow** a career reflective of your passion and abilities
+ **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
**Better outcomes for our world** . Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here ( .
For updates on job applications, please go to the candidate login page and sign in to check your application status.
If you need assistance completing your application please email
To request removal of your personal information from our systems please email

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
**The Position**
**Regional Field Service Engineer - Implementation Team Europe**
**Location: France**
Join our high-performing Field Service team and directly contribute to healthcare excellence across Europe. This critical role offers the unique opportunity to leverage your technical expertise and problem-solving skills to install complex analytical laboratory systems and act as a knowledge expert for the entire region. We are seeking someone eager to learn in a diverse environment, committed to co-creation, and focused on delivering exceptional service to our customers and, ultimately, patients.
**The Opportunity**
As a Regional Field Service Engineer, you are accountable for achieving service excellence across the Europe region. You will act as the knowledge expert, ensuring the successful setup and operation of our CoreLab analytical platforms.
+ Lead Complex Installations: Successfully install and technically release CoreLab analytical laboratory instrument platforms for customer use.
+ Act as Knowledge Expert: Contribute to large customer projects and serve as a technical resource, transferring knowledge and supporting other Field Service Engineers across borders.
+ Ensure Compliance: Document all regional service activities accurately and timely in the CRM system, ensuring full compliance with company quality procedures.
+ Drive Service Excellence: Independently analyze and resolve most technical questions and problems, only referring the most complex issues to senior levels.
+ Monitor and Optimize: Develop and monitor local reports to ensure the efficient and productive delivery of services and actively monitor costs for your own service activities. Actively gather information in preparation for meetings, delivering and sharing the outcome with others.
+ Manage Project Lifecycle: Focus on installations for large projects that require special attention based on continuous customer demands and specifications.
+ Stay Current: Remain aware of new service bulletins and Global Customer Support (GCS) updates, implementing new ways of working and promoting teamwork.
**Who You Are**
We are looking for you to bring dedication, technical depth, and a commitment to service to our team.
+ Technical Background: You have full technical higher education (precision mechanics, electronic, Information Technology, Medical Technology, or related specialties).
+ Experience Level: We welcome candidates from recent university graduates with low experience up to seasoned professionals.
+ Core Technical Skills: You possess basic knowledge of electronics, electro-mechanical systems, and Information Technology (IT) and Networking concepts.
+ Soft Skills: You possess excellent analytical, problem analysis, and decision-making skills, mastering organization and prioritization skills and delivering effective customer service.
+ Mobility & Operational Requirement: You hold a valid driver's license, and are open for frequent travel throughout Europe (on average, 80% travel is required).
+ Language skills: You are fluent in English (verbal and written).
Don't miss this opportunity! If you're ready for a role with significant impact, apply now! **Applications close on October 3rd.** **NOTE: Applications are required to be submitted in English.**
**Who we are**
A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let's build a healthier future, together.
**Roche is an Equal Opportunity Employer.**

**Be visionary**
Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.
We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.
**Job Description**
**Teledyne Oldham Simtronics : Un leader mondial de la sécurité et de la détection de gaz et de flammes.**
Fondée en 1840, Oldham fabrique depuis 1946 des équipements de détection de gaz. Depuis le 1er JANVIER 2019, Oldham et Simtronics ont fusionné. Depuis le 01er Août 2019, Oldham Simtronics a rejoint le groupe TELEDYNE.
**Notre mission** est de protéger les hommes et leurs lieux de travail. Nous sommes spécialisés dans la conception et la fabrication de produits et systèmes fixes de détection de gaz et flammes, ainsi nous restons centrés sur l'optimisation des performances, de la qualité et de la fiabilité de nos solutions de détection.
**Nos produits de détection gaz et flammes** répondent aux normes internationales et sont utilisés dans de nombreux secteurs d'activités : l'industrie du pétrole et gaz, l'exploration et la production offshore, la pétrochimie, l'agro-alimentaire et les boissons, le traitement de l'eau, le secteur automobile, la production d'acier, le gaz naturel, les gaz de pétrole liquéfiés, les centrales électriques, les laboratoires, les industries pharmaceutique, marine, etc.
**Nos équipements** sont fabriqués dans plusieurs pays et vendus dans le monde entier directement ou via nos bureaux de représentation ou notre réseau de distributeurs. Notre engagement envers nos clients ne s'arrête pas à la livraison de produits mais se poursuit avec des services en continu tels que des formations approfondies en ligne ou sur site, les mises en service, les contrats de maintenance, et le support technique.
Pour accompagner notre développement, nous recrutons régulièrement ; aujourd'hui c'est en France que nous offrons une opportunité unique.
_Secteur d'activité : Détection Gaz et Flamme, Teledyne Oldham Simtronics SAS_
**Le poste** : **TECHNICIEN ITINERANT PROJETS H/F**
Au sein du service Application Engineering, qui propose des solutions de conception clé en mains à nos clients, vous serez en charge de la mise en service, de la formation et de la réception sur site des équipements conçus par nos chargés d'affaires, en respectant les normes de sécurité, de qualité et les délais prévus.
**Vos missions seront** : Sous la responsabilité de manager local, le ou la futur technicien(ne) travaillera en étroite collaboration avec les chefs de projets et le chargé de planning d'interventions pour :
+ Assurer la mise en service des équipements installés chez nos clients.
+ Effectuer les réceptions sur les sites clients conformément aux instructions des chefs de projets / chargés d'affaires et en respectant les normes de qualité et de sécurité.
+ Réaliser la maintenance préventive et curative de nos appareils et rédiger les rapports d'intervention.
+ Effectuer les tests et les programmations des systèmes en usine pour préparer les réceptions clients.
+ Fournir des conseils techniques à nos clients.
+ Participer à l'élaboration des cahiers des charges en collaboration avec les chargés d'affaires ou les chefs de projets
+ Vous interviendrez sur des sites de clients nécessitant des habilitations particulières (intervention sur des sites pétrochimiques, en centrale nucléaire ou CNPE, etc.)
+ Gérer la logistique de vos interventions en fonction de votre planning d'intervention.
**Et vous ?**
Vous avez une formation (Bac+2 souhaité) ou de solides connaissances en électronique, électrotechnique, automatisme et/ou courants faibles, vous savez lire des plans/schémas électriques, vous êtes autonome, vous aimez les déplacements en France et à l'étranger,
Vous aimez le contact avec la clientèle et faites preuve d'un bon relationnel.
Une expérience de 2/3 ans dans un domaine similaire serait appréciée
La sécurité des biens et des personnes est un domaine qui vous intéresse.
Des déplacements réguliers de plusieurs jours consécutifs, en France et à l'étranger.
Vous disposerez d'un véhicule de service // des déplacements à la semaine sont à prévoir
Salaire de base au forfait jours (base 218 jours) sur 13 mois.
Lieu de rattachement : **Arras (62)**
**CDI**
Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.
.
You may not realize it, but Teledyne enables many of the products and services you use every day **.**
Teledyne provides enabling technologies to sense, transmit and analyze information for industrial growth markets, including aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, energy, medical imaging and pharmaceutical research.

Au sein de notre division Abbott Diagnostics nous avons un poste **Field Service Engineer** (H/F).
L'Ingénieur Support Technique assure l'installation, désinstallation, la maintenance préventive et curative du matériel et des produits d'Abbott Diagnostics en respectant l'ensemble des directives définies dans la Société.
Il/Elle assure la vente des contrats de maintenance et harmonise l'activité sur les instruments dont il/elle a la charge.
**Principales responsabilités**
+ Assurer la maintenance des instruments de diagnostic vendus ou mis à disposition dans les Laboratoires prives, hospitaliers, sur un secteur géographique déterminé.
+ Effectuer ces opérations dans la limite des règles et protocoles mis en place par la Société ABBOTT et appliquer les procédures techniques et administratives.
+ Expliquer et valoriser ses interventions auprès des techniciens et des responsables du laboratoire.
+ Intervenir chez les clients quand un problème ne peut pas être réglé par téléphone.
+ Peut-être amené à donner un conseil sur l'interprétation des résultats par rapport aux outils fournis par ABBOTT.
+ Adapter et mettre en place les solutions nécessaires pour résoudre un problème inhabituel en respectant les règles de sécurité et en informant sa hiérarchie.
+ Retirer les anciens appareils et installer les nouveaux chez les clients.
**Profil :**
+ BAC+2 Biologie ou électronique + 1 premier expérience maintenance d'instruments
+ Connaissance pratique des industries de sante et du diagnostic en particulier
+ Très bonnes capacités de communication ;
+ Compétences en gestion de portefeuille de clients ;
+ Capacité à identifier et à mener à bien la résolution des problèmes;
+ Bonne maitrise de l'anglais.
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email

Envie de travailler dans la tech tout en gardant un pied solidement ancré dans l’opérationnel terrain ?
Rejoignez SpringFive et participez à des projets passionnants, où vous aiderez des entreprises à transformer leurs processus de gestion des interventions sur le terrain grâce à Salesforce Field Service.
En tant que leader incontesté du CRM, Salesforce ️ révolutionne également le service sur site avec des solutions qui améliorent l’efficacité opérationnelle, la satisfaction client et l’optimisation des ressources.

Votre rôle dans la transformation des stratégies marketing de nos clients

En tant que Consultant Salesforce Field Service chez SpringFive, vous serez au cœur de la transformation des opérations de terrain de nos clients.

Vous interviendrez pour :
• Concevoir et déployer des solutions Salesforce Field Service afin d’optimiser la gestion des interventions, la planification des techniciens, et l’allocation des ressources.
• Simplifier et automatiser les processus de terrain pour améliorer l’efficacité des équipes techniques.
• Améliorer la communication et la coordination entre les équipes de terrain et les équipes internes, en facilitant le suivi en temps réel des interventions.
• Utiliser les capacités d’IA, de données et d’analytics de Salesforce pour offrir une visibilité complète sur les opérations et proposer des solutions proactives.

Au quotidien, vos missions seront

• La configuration et la personnalisation de Salesforce Field Service pour répondre aux besoins spécifiques des clients.
•L’ animation d’ateliers avec les clients afin de comprendre et traduire leurs enjeux opérationnels en solutions efficaces.
• L’accompagnement des équipes dans l’adoption des nouveaux processus et technologies sur le terrain.
• Le pilotage des projets dans une approche Agile, de la planification à la mise en production.
• Le suivi des performances des solutions déployées pour assurer une amélioration continue des opérations de terrain.

Les compétences que vous développerez :

• Technologie et Field Service : configuration avancée de Salesforce Field Service, utilisation des fonctionnalités de planification intelligente et d’optimisation des interventions.
• Gestion de projet Agile : gestion des projets clients de bout en bout, en collaboration avec les équipes techniques et métiers.
• Accompagnement des équipes terrain : conduite du changement auprès des équipes techniques, animation d’ateliers de formation et suivi des performances.
• Leadership et collaboration : travail en équipe, prise de responsabilité sur des projets clients critiques, et mentorat pour les nouveaux consultants.
• Autonomie et adaptabilité : gestion de projets variés, en tenant compte des spécificités terrain de chaque client.

Pourquoi rejoindre SpringFive :
• SpringFive est une PME exigeante, dynamique et soudée.
• Vous travaillerez au sein d’une équipe de consultants passionnés, prêts à relever les défis des projets clients les plus complexes.
• Nous croyons à l’entraide et à la collaboration, et offrons à chacun la possibilité de se développer grâce à un système de mentorat actif.
• Vous participerez également à des moments forts tout au long de l’année : teambuildings, séminaires, événements d’entreprise, etc.

Profil recherché

• Une forte capacité d’adaptation, d’analyse et de résolution de problèmes,
• Un intérêt prononcé pour les technologies digitales et la transformation des processus métiers,
• Une volonté de développer une expertise sur Salesforce (aucune compétence en programmation n’est requise),
• Une excellente posture professionnelle, le sens de la relation client et la maîtrise de l’anglais.

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