2 052 Emplois pour Services - France

Professional Services Manager

Paris, ILE DE FRANCE Antal International Network

Publié il y a 13 jours

Emploi consulté

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Description De L'emploi

Our client, a major IT solutions provider for the Health Industry, is looking for a PROFESSIONAL SERVICES MANAGER for its German operations

Role Description:

  • Liability for loss and profit of the Services department for the assigned territory limited to project and application consulting activities.
  • Continuous improvement of team profitability
  • Close cooperation with the sales department in order to secure new sales and technical validation of offers
  • Provide Estimation Effort & Statement of Work for the sales department
  • Deliver contracts on time, on budget and with complete customer satisfaction.
  • Continuously review and optimize quality and procedures by being a source of proposals.
  • Operational and financial monitoring of activities related to projects in the assigned territory.
  • Develop/Improve the professional skills of the teams
  • Team animations.Foster team spirit.
  • Develop a close relationship with clients' management teams.

Responsibilities:

  • Deliver contracts on time, on budget, with complete customer satisfaction and according to contractual obligations.
  • Support the sales department in order to secure new sales.
  • Ensure the technical validation of outgoing offers within its scope according to our ISO procedure.
  • Organize the planning of the planned contractual developments of our products necessary for deployment on time.
  • Manage and monitor the financial, technical and contractual risks of projects within its scope.
  • Be a leader and motivate your team members.
  • Make decisions in consultation with management and implement the decisions that are made
  • Apply the approved project methodology and in accordance with the company's procedures.
  • Ensure the quality, up-to-date and completeness of project-related data in internal management system.
  • Develop and develop close customer relationships.
  • Continuously improve procedures to optimize delivery times and quality
  • Collaborate with development and product teams to improve our products
  • Participate in team and management meetings at the request of the Customer Services Director, the SLT Team or Group management.

Requirements

Knowledge / Skills

  • Knowledge of Laboratory Information Systems (LIS) or Laboratory Information Management Systems (LIMS).
  • Experience in the public health industry.
  • Experience in the field of LIS implementation as a user or as a provider in hospitals or private laboratories.
  • Experience in project methodologies (PMBOK or Prince).
  • Excellent written and verbal skills, including communication with technical and non-technical customers and with employees at all levels of the organization.
  • Excellent motivating skills – able to complete tasks in difficult circumstances.
  • High level of dedication and able to make difficult decisions when necessary.
  • Language Fluent inGerman. 2nd language English or French.

If you don't speak fluently GERMAN , don't apply !

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Consultant Professional Services

Meudon, ILE DE FRANCE Cast

Publié il y a 26 jours

Emploi consulté

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Description De L'emploi

CAST est un éditeur de logiciel pionner et chef de file de la Software Intelligence . CAST fournit un éclairage sur l'état structurel des actifs logiciels et notre technologie CAST est reconnue comme « l'IRM pour logiciel » la plus précise du marché. Elle fournit des informations exploitables sur la composition des logiciels, les architectures, les défauts et niveaux de qualité structurels, les niveaux de préparation au cloud et les risques légaux et sécuritaire de l'Open Source. Cela devient crucial pour accélérer la modernisation pour le cloud, augmenter la rapidité et l’efficacité de l’ingénierie logicielle, mieux contrôler les risques Open Source, et réaliser les Due Diligence technique avec précision. CAST est présente à l’échelle mondiale avec des implantations en Amérique du Nord, en Europe, en Inde et en Chine.

Au département Professional Services France vous êtes le garant de la réussite des projets de déploiement: mise en œuvre technique, adhésion des équipes de développement et satisfaction client.

Vos principales responsabilités sont les suivantes :

  • Comprendre le contexte et les besoins du clientafin de proposer l’accompagnement optimal
  • Accompagner la mise en place du plan de gestion du changement (communication, formation, accompagnement.)
  • Mettre en œuvre la configuration technique de la plate-forme et l’intégrer dans l’environnement client
  • Présenter les résultats des analyses qualité et proposer des plans d'amélioration
  • Construire et maintenir dans le temps une relation solide avec les clients
  • Soutenir les opérations de vente et anticiper de nouveaux besoins
  • Contribuer à l'amélioration des produits en remontant des informations terrain à la R&D

Ce poste vous permettra de valoriser votre expérience en devenant force de proposition auprès de nos clients sur des problématiques techniques mais aussi organisationnelles. Il vous permettra de contribuer à une grande variété de missions et d’intervenir sur des projets de déploiement à dimension internationale.

Compétences et expérience souhaitées:

  • 3 à 5 ans dans le développement et la conception logicielle sur une des technologies suivantes : stack JAVA et idéalement Python
  • Une solide connaissance pratique des SGBD relationnelles, Oracle ou MSSQL, et leur langage SQL
  • Une bonne compréhension des problématiques de développement et de maintenance d’applications
  • Capacité à gérer en parallèle différents contextes clients / projets
  • Excellente connaissance, écrite et orale, de la langue anglaise pour pouvoir travailler avec l’ensemble de nos filiales (Europe, Us, Inde)
  • Très bon relationnel
  • Autonomie, curiosité
  • Bac +5 requis (profil Ingénieur)
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Professional Services Manager

Paris, ILE DE FRANCE Bigblue

Publié il y a 26 jours

Emploi consulté

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Description De L'emploi

Join to apply for the Professional Services Manager role at Bigblue

1 day ago Be among the first 25 applicants

Join to apply for the Professional Services Manager role at Bigblue

E-commerce is booming — but independent brands still struggle to match the seamless logistics of giants like Amazon. At Bigblue , we’re on a mission to change that.

We help brands turn fulfillment into a competitive advantage: scaling faster while delivering a five-star customer experience.

Since 2018, we’ve built a tech-driven logistics platform powering 500+ brands — from fast-growing DTC players to global names like MUJI, Aigle, and Cabaïa . With 110+ employees across Paris, Madrid, and London , our proprietary WMS (Warehouse Management System) Atlas , and a network of 8 warehouses across Europe , we’re solving logistics challenges that others haven’t dared to tackle — making fulfillment faster, smarter, greener — and more cost-efficient.

Backed by $20M+ in funding , we’re scaling rapidly — from 10 million orders in 2024 toward bold enterprise expansion. To deliver on this ambition, we are looking for a leader who will drive operational excellence and innovation at scale.

The role: Professional Services Manager

Merchants often need more guidance than our product alone can provide. They struggle with optimizing delivery options, managing customer support or demand planning and streamlining other operational processes. While our product addresses part of this need, merchants require structured, expert advice to grow and optimize their business.

That’s why we’re launching a new Professional Services program — to help brands unlock the full potential of Bigblue Operations.

As Head of Professional Services , you will build and lead this new function from the ground up: designing offers, structuring delivery, and ensuring execution at scale. Your mission is to sell (and sometimes offer) operational consulting , providing tailored support across logistics, transport, and commerce operations — while capturing and distributing the knowledge that will shape internal training, product development, and merchant strategy .

This is a cross-functional leadership role, reporting directly to the co-CEOs , with strong exposure to sales, merchants, product and ops teams, and the executive leadership.

What you’ll do

Design and launch Bigblue’s Professional Services program : define the service offering, pricing models, and delivery frameworks for operational consulting.

Deliver structured, high-impact advice to merchants : help brands streamline their operations, unlock growth, and make the most of Bigblue’s operational capabilities.

Create and track performance metrics : define success KPIs — including merchant satisfaction, project ROI, and delivery timelines — and build the tools and processes to monitor and improve them.

Generate and structure company knowledge : turn field experience into scalable insights that fuel internal training, merchant enablement, and product roadmap decisions.

Work hand-in-hand with Sales, Product, Ops, and Customer teams : scope merchant needs, influence product direction, and ensure Professional Services are tightly integrated into the overall customer journey.

Handle both repeatable and bespoke projects : from standardized onboarding packages to tailored merchant migrations, flex between industrialized delivery and custom-built solutions.

Make Professional Services a profitable growth engine : design revenue models, forecast team utilization, and ensure strong project economics while delivering value to merchants.

Who You Are

  • You have 5+ years of experience in consulting, professional services, or implementation at a high-growth scale-up, logistics player, eCom or SaaS company
  • You’re customer-obsessed, with a strong sense of ownership and the ability to turn complex needs into actionable plans
  • You know how to balance execution, people management, and financial performance
  • You are a builder — ready to design and scale processes from scratch, not just operate what exists
  • You thrive in cross-functional environments, collaborating across product, ops, tech, and commercial teams
  • You are both strategic and hands-on — comfortable driving the roadmap while jumping into project firefighting when needed
  • Fluent in English and ideally French or Spanish


Why join Bigblue?

High-impact leadership role at the heart of Bigblue’s growth and customer success.

Fast-growing scale-up with a well-funded roadmap and bold ambitions.

Room to build and innovate : create a PS function from the ground up.

Pan-European scope : support leading omnichannel brands across multiple markets.

10€ meal voucher per worked day (55% paid by Bigblue)

ClassPass membership for fitness & wellness.

MacBook or your preferred setup to do your best work.

? 100% health insurance coverage with Benefiz.

Founders-led company where operations are truly core to the mission.

Regardless of sex, gender identity, sexual orientation, race, color, religion, origin, disability, age… At Bigblue, we create equal opportunities for all and make our culture as inclusive as possible. Because we believe that challenging assumptions and embracing diversity in experiences and backgrounds is what makes us stronger.

Because what we value first and foremost are curiosity and growth-driven minds. So, regardless of who you are and how many “boxes” you tick on the job description, if you have the energy and passion to help shape Bigblue’s entrepreneurial adventure, APPLY.

Seniority level
  • Seniority level Not Applicable
Employment type
  • Employment type Full-time
Job function
  • Job function Project Management and Information Technology
  • Industries Transportation, Logistics, Supply Chain and Storage

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EU Buyer Professional Services

Paris, ILE DE FRANCE Danone

Publié il y a 8 jours

Emploi consulté

Appuyez à nouveau pour fermer

Description De L'emploi

Short Intro and About the Job

Hybrid / Hoofddorp

Do you want to oversee the compliance & governance of the full Professional Services categories in Europe?

Are you interested in being responsible for 1 of the following 5 key categories : Travel and Compensation & Benefits; Talent and Contingency Workforce; Real Estate; IS IT or Outsourced Professional Services? Then apply now to be our next EU Buyer for Professional Services!

As a EU Buyer Professional Services you’ll play a key role in driving efficiency across Danone’s European operations, leading strategic sourcing initiatives and managing supplier relationships across Professional Services categories. This is a high-impact role with visibility across all European business units and headquarters.

Your responsibilities will include :

1. Implementing efficiency projects across Europe :

  • Responsible for productivity & projects delivery in Europe on your categories.
  • Ensure that all procurement initiatives are executed on time and with quality.
  • Bring sourcing expertise and best practices to generate and execute ideas to create savings & category efficiency.
  • Work closely with global / local procurement teams, suppliers and business leaders to identify new opportunities & facilitate projects implementation.
  • Source and benchmark suppliers through RFP and negotiations.
  • Lead supplier performance review.
  • Influence internal and external stakeholders.

2. Partnering with business to deliver value :

  • Develop an internal network to capture needs from the business, prioritize projects and implement them in close coordination with stakeholders.
  • Support business to define demand management and specification management strategy.
  • Monitor quality service and performance of suppliers, and serve as a resource to resolve commercial / service level issues.
  • 3. Seeking continuous improvement of the procurement activities :

  • Ensure contracting & application of negotiated conditions.
  • Participate to category strategy & roadmap building.
  • Ensure compliance along the process including within our relations with suppliers.
  • Track savings with controlling (Cost Out) & promote added value (Value In) for stakeholders.
  • This position is based in Amsterdam, the Netherlands and requires around 20% of traveling within Europe.

    Meet your future manager! You will report to Thiago Menezes, Europe Professional Service Procurement Director.

    About You

    You are a strategic thinker with a passion for procurement and stakeholder engagement. You thrive in a fast-paced, international environment and are eager to make a tangible impact.

    To be successful in this role, you’ll need :

  • A Master’s degree in Business Administration or a related field (preferred).
  • 4 - 5 years of experience in procurement.
  • Experience in Professional Services.
  • Strong analytical and problem-solving skills.
  • Excellent communication and stakeholder management abilities.
  • Fluency in English (another European language is a plus).
  • Willingness to travel up to 20% within Europe.
  • About Us, We offer and What's next

    Working at Danone is a unique experience. It’s fast-paced and complex and, at times, it can get a little challenging. But it’s packed with opportunities to learn and grow working with some of the best-known brands in the world, like Evian, Alpro, Nutricia, Activia and Nutrilon. Bring your unique perspective, ambitions and entrepreneurial ideas to the table – the impact you could make might just surprise you. One Planet. One Health – BY YOU.

    We’re proud to be a B-Corp certified company. That means we meet the highest verified standards of social and environmental performance, transparency, and accountability in everything we do.

    We’re committed to building a diverse and inclusive team. As an Equal Opportunities Employer, we base our hiring decisions on merit, job requirements and business needs.

    We Offer

    It’s an exciting time to join Danone. And the best part? You’ll be supported to grow an impactful career that you can be proud of. Together, we’ll build a healthier world. All Danoners receive a complete package of benefits. This includes a competitive salary and yearly bonus, a premium free pension and great discounts on health insurance and Danone products. We understand the importance of flexibility and offer 30 days of annual leave (with the opportunity to purchase more) and a hybrid working environment, where you can work either from home or from one of our People Hubs in Hoofddorp, Utrecht, Rijswijk or Brussels.

    What’s next?

    It’s simple – hit the “apply” button before the application deadline of 29th August. Please note that if we receive a high volume of applications, we may close the job posting earlier than the stated deadline. In order to comply with GDPR we can’t process your personal data without your given consent, so please apply directly via careers website. Good luck! We can’t wait to meet you. Need more information? Please contact Camila Grosso, Talent Specialist via all applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

    LI-NL #LI-HYBRID

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    Senior Manager, Professional Services

    Paris, ILE DE FRANCE UiPath

    Publié il y a 8 jours

    Emploi consulté

    Appuyez à nouveau pour fermer

    Description De L'emploi

    Life at UiPath

    The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.

    To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.

    Could that be you?

    Your mission

    We are seeking a dynamic and customer-focused Professional Services Go-To-Market (GTM) to act as the strategic interface between our Professional Services (PS) organization and both internal and external stakeholders. This role is pivotal in driving services-led growth by enabling the sales organization, shaping client engagements, and contributing to the development of market-facing offerings.

    What you'll do at UiPath
    • Act as the single point of contact for all Professional Services engagements, managing internal and external stakeholder relationships.

    • Enable sales by positioning PS capabilities, driving services-led motions, and supporting RFX responses to achieve PS net booking goals

    • Lead CXO-level workshops to communicate the strategic value of UiPath-powered automation.

    • Scope, solution, and price PS proposals in collaboration with delivery and sales teams.

    • Support solution defense, commercial negotiations, and SOW creation post-deal closure.

    • Build and evolve GTM offerings and collateral, integrating field and customer feedback.

    • Track adoption and performance of service SKUs to optimize GTM effectiveness.

    What you'll bring to the team
    • 12+ years of experience in a Professional Services GTM, Pre-sales in services function in a product organization, or Consulting role within enterprise software, SaaS, or automation platforms. Prior experience of working in large software product companies in France or in Europe.

    • Strong executive presence with the ability to influence stakeholders at all levels, especially customer CXOs.

    • Demonstrated success in scoping, solutioning, and commercial structuring of complex service engagements.

    • Experience working across functions—Sales, Legal, Finance, and Delivery—to structure deals and build SOWs.

    • Deep understanding of automation, digital transformation, or UiPath technologies is a strong plus.

    • Excellent communication, presentation, and strategic problem-solving skills.

    • English and French fluency

    Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.

    Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.

    We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy .

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    EU Buyer Professional Services

    Paris, ILE DE FRANCE Danone

    Publié il y a 17 jours

    Emploi consulté

    Appuyez à nouveau pour fermer

    Description De L'emploi

    Join to apply for the EU Buyer Professional Services role at Danone

    Join to apply for the EU Buyer Professional Services role at Danone

    Hybrid/Hoofddorp

    Do you want to oversee the compliance & governance of the full Professional Services categories in Europe?

    About The Job

    Hybrid/Hoofddorp

    Do you want to oversee the compliance & governance of the full Professional Services categories in Europe?

    Are you interested in being responsible for 1 of the following 5 key categories Travel and Compensation & Benefits; Talent and Contingency Workforce; Real Estate; IS IT or Outsourced Professional Services? Then apply now to be our next EU Buyer for Professional Services!

    As a EU Buyer Professional Services you’ll play a key role in driving efficiency across Danone’s European operations, leading strategic sourcing initiatives and managing supplier relationships across Professional Services categories. This is a high-impact role with visibility across all European business units and headquarters.

    Your responsibilities will include

    • Implementing efficiency projects across Europe
    • Responsible for productivity & projects delivery in Europe on your categories.
    • Ensure that all procurement initiatives are executed on time and with quality.
    • Bring sourcing expertise and best practices to generate and execute ideas to create savings & category efficiency.
    • Work closely with global / local procurement teams, suppliers and business leaders to identify new opportunities & facilitate projects implementation.
    • Source and benchmark suppliers through RFP and negotiations.
    • Lead supplier performance review.
    • Influence internal and external stakeholders.
    • Partnering with business to deliver value
    • Develop an internal network to capture needs from the business, prioritize projects and implement them in close coordination with stakeholders.
    • Support business to define demand management and specification management strategy.
    • Monitor quality service and performance of suppliers, and serve as a resource to resolve commercial/service level issues.
    • Seeking continuous improvement of the procurement activities
    • Ensure contracting & application of negotiated conditions.
    • Participate to category strategy & roadmap building.
    • Ensure compliance along the process including within our relations with suppliers.
    • Track savings with controlling (Cost Out) & promote added value (Value In) for stakeholders.

    This position is based in Amsterdam, the Netherlands and requires around 20% of traveling within Europe.

    Meet your future manager! You will report to Thiago Menezes, Europe Professional Service Procurement Director.

    About You

    You are a strategic thinker with a passion for procurement and stakeholder engagement. You thrive in a fast-paced, international environment and are eager to make a tangible impact.

    To be successful in this role, you’ll need

    • A Master’s degree in Business Administration or a related field (preferred).
    • 4 - 5 years of experience in procurement.
    • Experience in Professional Services.
    • Strong analytical and problem-solving skills.
    • Excellent communication and stakeholder management abilities.
    • Fluency in English (another European language is a plus).
    • Willingness to travel up to 20% within Europe.

    About us

    Working at Danone is a unique experience. It’s fast-paced and complex and, at times, it can get a little challenging. But it’s packed with opportunities to learn and grow working with some of the best-known brands in the world, like Evian, Alpro, Nutricia, Activia and Nutrilon. Bring your unique perspective, ambitions and entrepreneurial ideas to the table – the impact you could make might just surprise you. One Planet. One Health – BY YOU.

    We’re proud to be a B-Corp certified company. That means we meet the highest verified standards of social and environmental performance, transparency, and accountability in everything we do.

    We’re committed to building a diverse and inclusive team. As an Equal Opportunities Employer, we base our hiring decisions on merit, job requirements and business needs.*

    We Offer

    It’s an exciting time to join Danone. And the best part? You’ll be supported to grow an impactful career that you can be proud of. Together, we’ll build a healthier world. All Danoners receive a complete package of benefits. This includes a competitive salary and yearly bonus, a premium free pension and great discounts on health insurance and Danone products. We understand the importance of flexibility and offer 30 days of annual leave (with the opportunity to purchase more) and a hybrid working environment, where you can work either from home or from one of our People Hubs in Hoofddorp, Utrecht, Rijswijk or Brussels.

    What’s next?

    It’s simple – hit the “apply” button before the application deadline of 29th August. Please note that if we receive a high volume of applications, we may close the job posting earlier than the stated deadline. In order to comply with GDPR we can’t process your personal data without your given consent, so please apply directly via careers website. Good luck! We can’t wait to meet you. Need more information? Please contact Camila Grosso, Talent Specialist via

    • all applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

    Seniority level
    • Seniority level Not Applicable
    Employment type
    • Employment type Full-time
    Job function
    • Job function Purchasing and Supply Chain
    • Industries Manufacturing, Food and Beverage Services, and Food and Beverage Manufacturing

    Referrals increase your chances of interviewing at Danone by 2x

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    Professional Services Engineer, EMEA

    Paris, ILE DE FRANCE Aerospike

    Publié il y a 26 jours

    Emploi consulté

    Appuyez à nouveau pour fermer

    Description De L'emploi

    At Aerospike, we dream big and deliver even bigger. Our mission is to unleash the power of the world’s real-time data with a database built for infinite scale, speed, and sustainability .

    We empower companies to tackle seemingly insurmountable challenges and achieve what’s never been done before. That’s why we developed the world’s leading real-time database—powering mission-critical applications for the most innovative, category-disrupting organizations.

    Aerospike enables extreme-scale, real-time applications that:

    • Fight fraud in microseconds.
    • Drive dramatic increases in shopping cart size.
    • Deliver hyper-personalized user experiences to tens of millions.

    Industry leaders like Airtel, Experian, Nielsen, PayPal, Snap, Verizon Media, and Wayfair trust Aerospike as the foundation for their future. They rely on us to act in the moments that matter.

    Headquartered in Mountain View, California, with offices in London, Bangalore, and Tel Aviv, Aerospike is the uncontested leader in next-generation, always-on, hyperscale data solutions. Unlike legacy NoSQL systems, our patented Hybrid Memory Architecture unlocks today’s hardware to deliver unimaginable performance and value for the most demanding data workloads—from the edge, to the core, to the cloud.

    If you're ready to shape the future of data, join us.

    Professional Services Engineer Job Summary

    As a Professional Services Engineer at Aerospike, you’ll partner directly with our enterprise customers to guide them from onboarding through successful adoption. You’ll deliver hands-on technical leadership, architecture guidance, and implementation best practices to ensure our customers derive maximum value from Aerospike’s high-performance distributed database platform.

    This is a customer-facing role requiring strong technical acumen and a consultative mindset. You’ll work closely with engineering and customer success teams, travel to customer sites as needed, and be instrumental in shaping the success of mission-critical deployments.

    Responsibilities
    • Act as a trusted technical advisor to enterprise customers during post-sales engagement.
    • Lead customer onboarding efforts including training, deployment planning, and production readiness.
    • Deliver architecture guidance, capacity planning, and data modeling tailored to customer needs.
    • Create and maintain technical artifacts including runbooks, deployment documentation, and operational playbooks.
    • Provide consultative support during the adoption and growth phases, identifying opportunities to expand Aerospike usage.
    • Collaborate with internal teams to refine service delivery processes and support strategic account planning.
    Requirements
    • 5+ years of experience building and deploying enterprise software systems (e.g., Sr. Engineer, Lead Engineer, or Architect).
    • 5+ years of experience in a technical consulting or professional services capacity.
    • Proficiency with enterprise Java or comparable development languages.
    • Strong background in NoSQL or distributed database technologies.
    • Solid understanding of distributed systems concepts, high availability, and data consistency models.
    • Proficiency with Linux-based systems and command-line tooling.
    • Strong communication and interpersonal skills, with a customer-first mindset.
    • Proven ability to manage multiple projects and prioritize in a dynamic environment.
    Preferred Qualifications
    • Experience with operational tooling and automation (e.g., Ansible, Docker, Kubernetes, Prometheus, Grafana).
    • Understanding of DevOps principles and infrastructure-as-code practices.
    • Experience designing or operating cloud-based, highly available distributed systems.
    • Experience developing and delivering technical training to enterprise audiences.

    Aerospike is an Equal Opportunity Employer. We are committed to providing an environment free from discrimination on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mentaldisability, national origin, veteran status, or any other basis covered byappropriate law.

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    Professional Services Consultant (LIMS)

    Paris, ILE DE FRANCE Clinisys

    Publié il y a 26 jours

    Emploi consulté

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    Description De L'emploi

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    Join to apply for the Professional Services Consultant (LIMS) role at Clinisys

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    Clinisys is a global provider of intelligent diagnostic informatics solutions and expertise designed to redefine the modern laboratory, across healthcare, life sciences, and public health. Millions of diagnostic results and data insights are generated every day using Clinisys’ platform and cloud-based solutions in over 4,000 laboratories across 39 countries. Our 1,450+ expert professionals, headquartered in Woking, UK and Tucson, Arizona, have a shared mission to enhance the effectiveness of diagnostic workflows in any laboratory or testing environment and keep citizens and communities healthier and safer.

    Role Description

    There are two positions available, and we are looking for English/Spanish & English/German speakers.

    Please note this is an international role (EU/UKI), and candidates can be based in the Netherlands, Belgium, Germany, Spain, France, or UK.

    The Clinisys Laboratory Solutions (CLS) consultant is responsible for liaising between the company and its customers and providing professional service with quality software solutions. You will implement our customers' requirements within our LIMS solution, participate in interface implementation with third-party systems or laboratory instruments, and contribute to product development and customer satisfaction.

    Responsibilities:
    • Providing implementation services to our customers using Clinisys solutions.
    • Performing tasks such as gap analysis, workshops, configuration, testing, and validation support.
    • Managing improvements and upgrades to the solution based on customer needs.
    • Interconnecting CLS to third-party applications and laboratory instruments.
    • Collaborating with project managers and management teams.
    • Participating in product and service improvement initiatives.
    • Working with sales to define configuration estimates and interface efforts.
    • Training and mentoring other CLS consultants.
    • Participating in demonstrations and acting as an in-house expert.
    • Providing subject matter expertise to influence product lifecycle.
    • Conducting on-site or virtual assessments for clients.
    Knowledge, Skills & Abilities:
    • Bachelor's or Master's in Laboratory Sciences or Information Systems.
    • Experience with LIMS in healthcare or laboratory environments.
    • Experience as a LIMS consultant is an asset.
    • Ability to deliver impactful presentations.
    • Knowledge of laboratory workflows.
    • Software programming experience is an asset.
    • Experience with LIMS or LIS configuration.
    • Strong organizational and time management skills.
    • Ability to work independently.
    • Experience in workflow process improvement.
    • Advanced English proficiency.
    Additional Information:
    • Seniority level: Entry level
    • Employment type: Full-time
    • Job function: Information Technology
    • Industries: Software Development

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    Note: This job posting is active; no indications of expiration are present.

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    Cloud Professional Services Manager

    Metz, LORRAINE Canonical

    Publié il y a 26 jours

    Emploi consulté

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    Description De L'emploi

    Join to apply for the Cloud Professional Services Manager role at Canonical

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    Join to apply for the Cloud Professional Services Manager role at Canonical

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    This is an opportunity to run a Professional Services team (also known as Field Engineering) team, helping customers understand and implement Canonical's open source solutions in public clouds and in their own data centers. We work across the entire spectrum of cloud offerings, from Ubuntu itself to virtualisation and private cloud, Kubernetes, and the implementation of sophisticated open source solutions such as MLops platforms, data platforms and more. We are rapidly expanding the range of open source solutions we offer and deliver to customers, as we move into new industries like telco, finance, health care and media we design and develop new open source solutions to meet their needs.

    We believe that Engineering Managers should be outstanding engineers themselves. They should feel completely at home troubleshooting technical issues and having technical presales conversations with customers. They should contribute to project delivery themselves, but know that the technical contributions they bring are far less significant than their ability to shape the whole team's direction, focus and delivery. We grow management skills and train engineers, who are interested in soft skills, to be managers.

    We believe that open source is just starting to transform the tech sector and enterprise compute. Our goal is to make open source easier, more reliable and more secure for deployment and development. We strive to be the provider of 'most software to most companies'. To deliver on that ambition, our engineers are carefully selected from the applicants across the globe. We select for brilliance and motivation to take open source to the next level. Our engineering managers help teams achieve more than they realised they could, and feel proud of the result.

    The role of a Cloud Professional Services Manager at Canonical

    The Field Engineering team is our team of cloud solutions architects at Canonical, working directly with our customers, designing private and public cloud solutions fitting their workload needs. The portfolio of products includes on-premise cloud solutions such as Openstack, MicroCloud and Ceph, and solutions that could be deployed either on-premises or in public clouds such as Kubernetes, Kubeflow, Spark, PostgreSQL, etc. The team works hands-on with the technologies by deploying, testing and handing over the solution to our support or managed services team at the end of a project. Managers and team members also take part in presales conversations to provide technical advice during the sales process.

    A Cloud Professional Services Manager is responsible for line management and career guidance. The ability to develop engineering talent, to represent your team from a technical perspective, and to drive collaboration with other teams and customers are all critical to success in this role. You are also expected to actively participate in technical presales to help our department achieve our quarterly goals.

    Location: This role will be home based, managing a team in your time zone.

    What your day will look like

    • Lead and develop a team of engineers, ranging from graduate to senior
    • Work remotely in a single major time zone
    • Coach, mentor, and offer career development feedback
    • Identify and measure team health indicators
    • Implement disciplined engineering processes
    • Represent your team and product to stakeholders, partners, and customers
    • Develop and evangelise great engineering and organisational practices
    • Plan and manage progress on agreed goals and projects
    • Be an active part of the leadership team, collaborating with other leaders

    What we are looking for in you

    • Knowledge of cloud computing concepts & technologies, such as Kubernetes, Openstack, AWS, GCP, Azure, Ceph, etc.
    • Practical knowledge of Linux and networking
    • Experience in technical presales
    • You are a dynamic person who loves to jump in new projects and interact with people
    • Excellent verbal and written communication skills in English
    • Passion and a track record of developing and growing people
    • Experience in leading, coaching and mentoring engineers
    • Organised and able to ensure your team delivers timely, high quality results
    • An exceptional academic track record from high school and, preferably, university as well
    • Willingness to travel up to 40% of the time. Field Engineers attend internal company events, external tech events and customer meetings.

    Additional skills that you might also bring

    • Second language - Spanish or French preferred
    • Python knowledge
    • Experience collaborating with external partners
    • Experience collaborating with several internal teams and providing stakeholder feedback for engineering roadmaps

    What we offer you

    We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

    • Distributed work environment with twice-yearly team sprints in person
    • Personal learning and development budget of USD 2,000 per year
    • Annual compensation review
    • Recognition rewards
    • Annual holiday leave
    • Maternity and paternity leave
    • Employee Assistance Programme
    • Opportunity to travel to new locations to meet colleagues from your team and others
    • Priority Pass for travel and travel upgrades for long haul company events

    About Canonical

    Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.

    Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.

    Canonical is an equal opportunity employer

    We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

    Seniority level
    • Seniority level Mid-Senior level
    Employment type
    • Employment type Full-time
    Job function
    • Job function Project Management and Information Technology
    • Industries Software Development

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