347 Emplois pour Professional Services - France

Company Description

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight, allowing them to see, diagnose, and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to enable IT to move from reactive problem solving to proactive optimization, Nexthink helps its over 1,300 customers deliver better digital experiences to more than 18 million employees. Headquartered in Lausanne, Switzerland, and Boston, Massachusetts, Nexthink has 9 offices worldwide.

Job Description

The Professional Services Consultant is a key member of the services organization and acts as a customer-facing representative of Nexthink. The role involves ensuring that the company's products are implemented within customer organizations to meet or exceed expectations regarding the solution's technical and business benefits.

This role requires a dedicated and enthusiastic individual with strong technical and communication skills, capable of establishing and maintaining trusted advisor relationships. Travel to and work from customer sites is essential as needed.

1. Maintain technical expertise and current best practices to implement and operate all of Nexthink’s products at an advanced level during projects.
2. Install and configure Nexthink solutions according to the design and prepare all relevant technical deliverables.
3. Implement all technical aspects of service delivery to standard quality levels.
4. Educate and empower customers to fully adopt and utilize the solution.
5. Understand customer requirements to advise and implement suitable Nexthink solutions following industry best practices.
6. Commit to customer satisfaction and building referenceable relationships.
7. Collaborate with internal teams (sales, pre-sales, support, product management) and partners.
8. Continuously enhance technical knowledge and skills.
9. Contribute to community forums by posting articles and sharing knowledge.

Qualifications

• At least 5 years of experience in a software consulting role.
• Strong troubleshooting skills and knowledge of IT operations and ITIL.
• Experience with Digital Transformation projects, preferably related to End-User computing.
• Excellent knowledge of Microsoft Windows clients and applications; MacOS experience is a plus.
• Desired experience with Cloud deployments (architecture, security including SSO, APIs).
• Awareness of current industry standards and regulations (ISO27k, PCI-DSS, GDPR, NIST).
• Ability to quickly learn new technologies independently.
• Excellent communication, customer-facing, and teamwork skills.
• Enthusiasm for working in an international, collaborative, and fast-paced environment and learning new technologies.
• Fluent in English and French.

Additional Information

Nexthink is pioneering a global IT market category that shapes the future of work by providing clients with total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback, enabling IT teams to solve complex challenges and create productive, satisfying workplaces.

With over 1,000 employees across 5 continents, Nexthink operates as one team, embracing diversity and inclusion, with over 75 nationalities represented. We offer a dynamic environment with numerous benefits, including a permanent contract, competitive compensation, flexible work arrangements, professional development resources, and comprehensive health and wellness benefits.

Join to apply for the Professional Services Manager role at Bigblue

1 day ago Be among the first 25 applicants

Join to apply for the Professional Services Manager role at Bigblue

E-commerce is booming — but independent brands still struggle to match the seamless logistics of giants like Amazon. At Bigblue , we’re on a mission to change that.

We help brands turn fulfillment into a competitive advantage: scaling faster while delivering a five-star customer experience.

Since 2018, we’ve built a tech-driven logistics platform powering 500+ brands — from fast-growing DTC players to global names like MUJI, Aigle, and Cabaïa . With 110+ employees across Paris, Madrid, and London , our proprietary WMS (Warehouse Management System) Atlas , and a network of 8 warehouses across Europe , we’re solving logistics challenges that others haven’t dared to tackle — making fulfillment faster, smarter, greener — and more cost-efficient.

Backed by $20M+ in funding , we’re scaling rapidly — from 10 million orders in 2024 toward bold enterprise expansion. To deliver on this ambition, we are looking for a leader who will drive operational excellence and innovation at scale.

The role: Professional Services Manager

Merchants often need more guidance than our product alone can provide. They struggle with optimizing delivery options, managing customer support or demand planning and streamlining other operational processes. While our product addresses part of this need, merchants require structured, expert advice to grow and optimize their business.

That’s why we’re launching a new Professional Services program — to help brands unlock the full potential of Bigblue Operations.

As Head of Professional Services , you will build and lead this new function from the ground up: designing offers, structuring delivery, and ensuring execution at scale. Your mission is to sell (and sometimes offer) operational consulting , providing tailored support across logistics, transport, and commerce operations — while capturing and distributing the knowledge that will shape internal training, product development, and merchant strategy .

This is a cross-functional leadership role, reporting directly to the co-CEOs , with strong exposure to sales, merchants, product and ops teams, and the executive leadership.

What you’ll do

Design and launch Bigblue’s Professional Services program : define the service offering, pricing models, and delivery frameworks for operational consulting.

Deliver structured, high-impact advice to merchants : help brands streamline their operations, unlock growth, and make the most of Bigblue’s operational capabilities.

Create and track performance metrics : define success KPIs — including merchant satisfaction, project ROI, and delivery timelines — and build the tools and processes to monitor and improve them.

Generate and structure company knowledge : turn field experience into scalable insights that fuel internal training, merchant enablement, and product roadmap decisions.

Work hand-in-hand with Sales, Product, Ops, and Customer teams : scope merchant needs, influence product direction, and ensure Professional Services are tightly integrated into the overall customer journey.

Handle both repeatable and bespoke projects : from standardized onboarding packages to tailored merchant migrations, flex between industrialized delivery and custom-built solutions.

Make Professional Services a profitable growth engine : design revenue models, forecast team utilization, and ensure strong project economics while delivering value to merchants.

Who You Are

• You have 5+ years of experience in consulting, professional services, or implementation at a high-growth scale-up, logistics player, eCom or SaaS company
• You’re customer-obsessed, with a strong sense of ownership and the ability to turn complex needs into actionable plans
• You know how to balance execution, people management, and financial performance
• You are a builder — ready to design and scale processes from scratch, not just operate what exists
• You thrive in cross-functional environments, collaborating across product, ops, tech, and commercial teams
• You are both strategic and hands-on — comfortable driving the roadmap while jumping into project firefighting when needed
• Fluent in English and ideally French or Spanish
  
  
  

• Seniority level Not Applicable

• Employment type Full-time

• Job function Project Management and Information Technology
• Industries Transportation, Logistics, Supply Chain and Storage

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Are you passionate about process automation, customer success, and innovative technologies? Do you thrive when leading impactful projects that transform business operations? If so, consider joining our team as a Technical Consultant.

During your first few months, you’ll undergo a certified Bonita training program to ensure you’re ready to hit the ground running. Here’s a glimpse of what your responsibilities will look like:

• Lead end-to-end customer projects : You’ll manage every aspect of the project, from conception to delivery.
• Become a trusted advisor : Use your technical expertise to guide customers through each phase of their project.
• Deliver top-tier solutions : Whether on-premises or in the cloud, you’ll ensure seamless project delivery using Bonita.
• Customer education : Share your knowledge to help customers solve their business and technical challenges.
• Collaborate with diverse teams : Work closely with senior stakeholders and internal teams to ensure project success.

• Languages : Java, JavaScript
• Frameworks : Spring, Web components
• Cloud and DevOps : Cloud AWS, Kubernetes, Docker, Continuous Integration

• Experience leading customer projects in SaaS/software environments.
• A strong developing background with skills in application development in Java, API management, and CI/CD tools.
• Exceptional customer-facing skills, comfortable working with senior stakeholders.
• Fluent in both French and English.
• High interest in solving customer problems through technology.

Your journey with Bonitasoft will follow a structured onboarding plan to set you up for success.

During your trial period:

• Comprehensive training: Get hands-on training in Bonita and our internal tools.
• Collaboration: Work alongside fellow consultants and your manager as you begin contributing to client projects.
• Process familiarization: Deliver initial projects to get comfortable with our processes and standards.

After 6 months:

• Take the lead: Begin managing consulting missions independently, delivering projects with confidence.
• Expand your expertise: Continue developing your skills in additional technical areas and use cases.

After 1 year:

• Manage more complex projects: Handle more sophisticated and high-impact projects.
• Full project leadership: Lead projects from A to Z, collaborating closely with our internal development teams.

1. Let’s Get to Know Each Other
In your first conversation with Christelle, our Talent Acquisition Specialist, we’ll introduce you to Bonitasoft, our values, and our mission. We’ll also take the time to learn about your background, motivations, and aspirations.

2. Meet your future manager.
Next, you’ll have a discussion with Guillaume, your potential future manager. This will be an opportunity to talk about the challenges and opportunities related to the role, as well as to better understand the team dynamics and ongoing projects.

3. Put Your Skills into Action
Showcase your skills through two key exercises:

• Technical Case Study : Assess your coding, problem-solving, and technical architecture skills by completing a hands-on project.
• Project Leadership Role Play : Demonstrate your ability to manage real-world customer challenges, from diagnosing issues to presenting solutions.

4. Final Interview
Finally, you’ll meet with Charlotte, our VP of People, to wrap up the process and answer any remaining questions. This final conversation is meant to ensure that you can fully envision yourself at Bonitasoft and that you share our ambitions.

Short Intro and About the Job

Hybrid / Hoofddorp

Do you want to oversee the compliance & governance of the full Professional Services categories in Europe?

Are you interested in being responsible for 1 of the following 5 key categories : Travel and Compensation & Benefits; Talent and Contingency Workforce; Real Estate; IS IT or Outsourced Professional Services? Then apply now to be our next EU Buyer for Professional Services!

As a EU Buyer Professional Services you’ll play a key role in driving efficiency across Danone’s European operations, leading strategic sourcing initiatives and managing supplier relationships across Professional Services categories. This is a high-impact role with visibility across all European business units and headquarters.

Your responsibilities will include :

1. Implementing efficiency projects across Europe :

• Responsible for productivity & projects delivery in Europe on your categories.
• Ensure that all procurement initiatives are executed on time and with quality.
• Bring sourcing expertise and best practices to generate and execute ideas to create savings & category efficiency.
• Work closely with global / local procurement teams, suppliers and business leaders to identify new opportunities & facilitate projects implementation.
• Source and benchmark suppliers through RFP and negotiations.
• Lead supplier performance review.
• Influence internal and external stakeholders.

2. Partnering with business to deliver value :

3. Seeking continuous improvement of the procurement activities :

This position is based in Amsterdam, the Netherlands and requires around 20% of traveling within Europe.

Meet your future manager! You will report to Thiago Menezes, Europe Professional Service Procurement Director.

About You

You are a strategic thinker with a passion for procurement and stakeholder engagement. You thrive in a fast-paced, international environment and are eager to make a tangible impact.

To be successful in this role, you’ll need :

About Us, We offer and What's next

Working at Danone is a unique experience. It’s fast-paced and complex and, at times, it can get a little challenging. But it’s packed with opportunities to learn and grow working with some of the best-known brands in the world, like Evian, Alpro, Nutricia, Activia and Nutrilon. Bring your unique perspective, ambitions and entrepreneurial ideas to the table – the impact you could make might just surprise you. One Planet. One Health – BY YOU.

We’re proud to be a B-Corp certified company. That means we meet the highest verified standards of social and environmental performance, transparency, and accountability in everything we do.

We’re committed to building a diverse and inclusive team. As an Equal Opportunities Employer, we base our hiring decisions on merit, job requirements and business needs.

We Offer

It’s an exciting time to join Danone. And the best part? You’ll be supported to grow an impactful career that you can be proud of. Together, we’ll build a healthier world. All Danoners receive a complete package of benefits. This includes a competitive salary and yearly bonus, a premium free pension and great discounts on health insurance and Danone products. We understand the importance of flexibility and offer 30 days of annual leave (with the opportunity to purchase more) and a hybrid working environment, where you can work either from home or from one of our People Hubs in Hoofddorp, Utrecht, Rijswijk or Brussels.

What’s next?

It’s simple – hit the “apply” button before the application deadline of 29th August. Please note that if we receive a high volume of applications, we may close the job posting earlier than the stated deadline. In order to comply with GDPR we can’t process your personal data without your given consent, so please apply directly via careers website. Good luck! We can’t wait to meet you. Need more information? Please contact Camila Grosso, Talent Specialist via all applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

LI-NL #LI-HYBRID

ARE YOU OUR NEXT PROFESSIONAL SERVICES SSA(Systems and Solutions Architect)?

Do you thrive on shaping complex solutions that help customers achieve their goals through technology?

Are you passionate about working with sales teams to bring innovative, tailored software solutions to life?

Then this could be your next big opportunity. We are looking for a Professional Services SSA to join our team and support incoming customer projects that require customized software development. With us you can integrate our Vision, Audio and Radar products into new ways of working with our customers as well as enhance their existing security installations.

This is an international role and travel within EMEA and to Lund will be considered a natural part of the job. We would like you to be based near one of our offices in EMEA : Czechia – Prague, England – Luton; France – Paris, Germany – Munich (Ismaning); Italy – Milan; Netherlands – Rotterdam; Poland – Warsaw; Spain – Madrid; Sweden – Lund. The position is hybrid and reports to the Engineering, Training and Portfolio Strategy team.

WHAT WILL YOU DO AS A PROFESSIONAL SERVICES SSA?

As a Professional Services SSA (Systems and Solutions Architect), you will be responsible for the technical leadership and support of customer projects that require software customization. You will act as the technical bridge between sales, engineering, and our customers. This role is focused on understanding business needs and identifying how Axis’ software capabilities via APIs, and integrations—possibly including AI models—can meet those needs.

You will work on active sales projects and also proactively identify new opportunities for custom development together with our sales teams. Although you are not expected to write production-level code, a strong understanding of software development concepts, APIs, and system architecture is essential.

Responsibilities :

Support incoming customer projects that require software customization.

• Act as the technical expert in sales meetings for Professional Services engagements.
• Translate customer needs into software solution proposals, involving internal development teams as needed.
• Collaborate with project managers, developers, and product specialists to scope, document, and deliver tailored solutions.
• Proactively identify new custom development opportunities together with regional sales teams.
• Maintain a solid understanding of Axis APIs, system architecture, and integration capabilities.
• Educate internal stakeholders on capabilities and limitations of Axis customization offerings.

WHO ARE WE LOOKING FOR?

We’re looking for a driven and collaborative technical expert who understands the business value of software customization. You have strong communication skills, enjoy working closely with customers and internal teams, and are energized by translating complex business problems into tailored technical solutions. You are comfortable working in a customer-facing role with technical knowledge to hold your own in discussions with software developers and architects.

We believe you have the following skills and experience :

Strong understanding of software development life cycles and architectures

• Experience working with APIs, software integrations, or customized platforms
• Ability to analyze customer needs and map them to technical capabilities
• Basic understanding of AI / ML concepts and how models are applied in software environments
• Experience in pre-sales or solution design roles, preferably in a Professional Services context
• Excellent communication, collaboration, and presentation skills
• Strong documentation and scoping abilities
• Experience working with cross-functional teams including sales, development, and product management

Education and Experience

B.S. degree in Computer Science, Information Systems, or a related field preferred

• 5+ years experience in a technical customer-facing role
• Experience in solution architecture, technical pre-sales, or custom software projects

WHAT CAN AXIS OFFER?

At Axis, you will be working within an international organization surrounded by enthusiastic people in an open-minded and innovative culture. We are growing rapidly, which means that new challenges and opportunities to grow personally and professionally occur every day. Welcome to take part in our story of success!

READY TO ACT?

The first steps to join a Business Development Team at Axis is easy, all you have to do is apply!

To be considered for this role, please submit your CV & personal letter in English.

Type of Employment

Permanent Employment

Posting End Date

2025-07-31

Certain roles at Axis require background checks, which means applicable verifications will be done in these recruitments. Notice will be provided before we take any action.

Join to apply for the Cloud Professional Services Manager role at Canonical

1 day ago Be among the first 25 applicants

Join to apply for the Cloud Professional Services Manager role at Canonical

Get AI-powered advice on this job and more exclusive features.

This is an opportunity to run a Professional Services team (also known as Field Engineering) team, helping customers understand and implement Canonical's open source solutions in public clouds and in their own data centers. We work across the entire spectrum of cloud offerings, from Ubuntu itself to virtualisation and private cloud, Kubernetes, and the implementation of sophisticated open source solutions such as MLops platforms, data platforms and more. We are rapidly expanding the range of open source solutions we offer and deliver to customers, as we move into new industries like telco, finance, health care and media we design and develop new open source solutions to meet their needs.

We believe that Engineering Managers should be outstanding engineers themselves. They should feel completely at home troubleshooting technical issues and having technical presales conversations with customers. They should contribute to project delivery themselves, but know that the technical contributions they bring are far less significant than their ability to shape the whole team's direction, focus and delivery. We grow management skills and train engineers, who are interested in soft skills, to be managers.

We believe that open source is just starting to transform the tech sector and enterprise compute. Our goal is to make open source easier, more reliable and more secure for deployment and development. We strive to be the provider of 'most software to most companies'. To deliver on that ambition, our engineers are carefully selected from the applicants across the globe. We select for brilliance and motivation to take open source to the next level. Our engineering managers help teams achieve more than they realised they could, and feel proud of the result.

The role of a Cloud Professional Services Manager at Canonical

The Field Engineering team is our team of cloud solutions architects at Canonical, working directly with our customers, designing private and public cloud solutions fitting their workload needs. The portfolio of products includes on-premise cloud solutions such as Openstack, MicroCloud and Ceph, and solutions that could be deployed either on-premises or in public clouds such as Kubernetes, Kubeflow, Spark, PostgreSQL, etc. The team works hands-on with the technologies by deploying, testing and handing over the solution to our support or managed services team at the end of a project. Managers and team members also take part in presales conversations to provide technical advice during the sales process.

A Cloud Professional Services Manager is responsible for line management and career guidance. The ability to develop engineering talent, to represent your team from a technical perspective, and to drive collaboration with other teams and customers are all critical to success in this role. You are also expected to actively participate in technical presales to help our department achieve our quarterly goals.

Location: This role will be home based, managing a team in your time zone.

What your day will look like

• Lead and develop a team of engineers, ranging from graduate to senior
• Work remotely in a single major time zone
• Coach, mentor, and offer career development feedback
• Identify and measure team health indicators
• Implement disciplined engineering processes
• Represent your team and product to stakeholders, partners, and customers
• Develop and evangelise great engineering and organisational practices
• Plan and manage progress on agreed goals and projects
• Be an active part of the leadership team, collaborating with other leaders
  
  

• Knowledge of cloud computing concepts & technologies, such as Kubernetes, Openstack, AWS, GCP, Azure, Ceph, etc.
• Practical knowledge of Linux and networking
• Experience in technical presales
• You are a dynamic person who loves to jump in new projects and interact with people
• Excellent verbal and written communication skills in English
• Passion and a track record of developing and growing people
• Experience in leading, coaching and mentoring engineers
• Organised and able to ensure your team delivers timely, high quality results
• An exceptional academic track record from high school and, preferably, university as well
• Willingness to travel up to 40% of the time. Field Engineers attend internal company events, external tech events and customer meetings.
  
  

• Second language - Spanish or French preferred
• Python knowledge
• Experience collaborating with external partners
• Experience collaborating with several internal teams and providing stakeholder feedback for engineering roadmaps
  
  

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues from your team and others
• Priority Pass for travel and travel upgrades for long haul company events
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Project Management and Information Technology
• Industries Software Development

Referrals increase your chances of interviewing at Canonical by 2x

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At Aerospike, we dream big and deliver even bigger. Our mission is to unleash the power of the world’s real-time data with a database built for infinite scale, speed, and sustainability .

We empower companies to tackle seemingly insurmountable challenges and achieve what’s never been done before. That’s why we developed the world’s leading real-time database—powering mission-critical applications for the most innovative, category-disrupting organizations.

Aerospike enables extreme-scale, real-time applications that:

• Fight fraud in microseconds.
• Drive dramatic increases in shopping cart size.
• Deliver hyper-personalized user experiences to tens of millions.

Industry leaders like Airtel, Experian, Nielsen, PayPal, Snap, Verizon Media, and Wayfair trust Aerospike as the foundation for their future. They rely on us to act in the moments that matter.

Headquartered in Mountain View, California, with offices in London, Bangalore, and Tel Aviv, Aerospike is the uncontested leader in next-generation, always-on, hyperscale data solutions. Unlike legacy NoSQL systems, our patented Hybrid Memory Architecture unlocks today’s hardware to deliver unimaginable performance and value for the most demanding data workloads—from the edge, to the core, to the cloud.

If you're ready to shape the future of data, join us.

As a Professional Services Engineer at Aerospike, you’ll partner directly with our enterprise customers to guide them from onboarding through successful adoption. You’ll deliver hands-on technical leadership, architecture guidance, and implementation best practices to ensure our customers derive maximum value from Aerospike’s high-performance distributed database platform.

This is a customer-facing role requiring strong technical acumen and a consultative mindset. You’ll work closely with engineering and customer success teams, travel to customer sites as needed, and be instrumental in shaping the success of mission-critical deployments.

• Act as a trusted technical advisor to enterprise customers during post-sales engagement.
• Lead customer onboarding efforts including training, deployment planning, and production readiness.
• Deliver architecture guidance, capacity planning, and data modeling tailored to customer needs.
• Create and maintain technical artifacts including runbooks, deployment documentation, and operational playbooks.
• Provide consultative support during the adoption and growth phases, identifying opportunities to expand Aerospike usage.
• Collaborate with internal teams to refine service delivery processes and support strategic account planning.

• 5+ years of experience building and deploying enterprise software systems (e.g., Sr. Engineer, Lead Engineer, or Architect).
• 5+ years of experience in a technical consulting or professional services capacity.
• Proficiency with enterprise Java or comparable development languages.
• Strong background in NoSQL or distributed database technologies.
• Solid understanding of distributed systems concepts, high availability, and data consistency models.
• Proficiency with Linux-based systems and command-line tooling.
• Strong communication and interpersonal skills, with a customer-first mindset.
• Proven ability to manage multiple projects and prioritize in a dynamic environment.

• Experience with operational tooling and automation (e.g., Ansible, Docker, Kubernetes, Prometheus, Grafana).
• Understanding of DevOps principles and infrastructure-as-code practices.
• Experience designing or operating cloud-based, highly available distributed systems.
• Experience developing and delivering technical training to enterprise audiences.

Aerospike is an Equal Opportunity Employer. We are committed to providing an environment free from discrimination on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mentaldisability, national origin, veteran status, or any other basis covered byappropriate law.

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Join to apply for the Cloud Professional Services Manager role at Canonical

21 hours ago Be among the first 25 applicants

Join to apply for the Cloud Professional Services Manager role at Canonical

Get AI-powered advice on this job and more exclusive features.

This is an opportunity to run a Professional Services team (also known as Field Engineering) team, helping customers understand and implement Canonical's open source solutions in public clouds and in their own data centers. We work across the entire spectrum of cloud offerings, from Ubuntu itself to virtualisation and private cloud, Kubernetes, and the implementation of sophisticated open source solutions such as MLops platforms, data platforms and more. We are rapidly expanding the range of open source solutions we offer and deliver to customers, as we move into new industries like telco, finance, health care and media we design and develop new open source solutions to meet their needs.

We believe that Engineering Managers should be outstanding engineers themselves. They should feel completely at home troubleshooting technical issues and having technical presales conversations with customers. They should contribute to project delivery themselves, but know that the technical contributions they bring are far less significant than their ability to shape the whole team's direction, focus and delivery. We grow management skills and train engineers, who are interested in soft skills, to be managers.

We believe that open source is just starting to transform the tech sector and enterprise compute. Our goal is to make open source easier, more reliable and more secure for deployment and development. We strive to be the provider of 'most software to most companies'. To deliver on that ambition, our engineers are carefully selected from the applicants across the globe. We select for brilliance and motivation to take open source to the next level. Our engineering managers help teams achieve more than they realised they could, and feel proud of the result.

The role of a Cloud Professional Services Manager at Canonical

The Field Engineering team is our team of cloud solutions architects at Canonical, working directly with our customers, designing private and public cloud solutions fitting their workload needs. The portfolio of products includes on-premise cloud solutions such as Openstack, MicroCloud and Ceph, and solutions that could be deployed either on-premises or in public clouds such as Kubernetes, Kubeflow, Spark, PostgreSQL, etc. The team works hands-on with the technologies by deploying, testing and handing over the solution to our support or managed services team at the end of a project. Managers and team members also take part in presales conversations to provide technical advice during the sales process.

A Cloud Professional Services Manager is responsible for line management and career guidance. The ability to develop engineering talent, to represent your team from a technical perspective, and to drive collaboration with other teams and customers are all critical to success in this role. You are also expected to actively participate in technical presales to help our department achieve our quarterly goals.

Location: This role will be home based, managing a team in your time zone.

What your day will look like

• Lead and develop a team of engineers, ranging from graduate to senior
• Work remotely in a single major time zone
• Coach, mentor, and offer career development feedback
• Identify and measure team health indicators
• Implement disciplined engineering processes
• Represent your team and product to stakeholders, partners, and customers
• Develop and evangelise great engineering and organisational practices
• Plan and manage progress on agreed goals and projects
• Be an active part of the leadership team, collaborating with other leaders
  
  

• Knowledge of cloud computing concepts & technologies, such as Kubernetes, Openstack, AWS, GCP, Azure, Ceph, etc.
• Practical knowledge of Linux and networking
• Experience in technical presales
• You are a dynamic person who loves to jump in new projects and interact with people
• Excellent verbal and written communication skills in English
• Passion and a track record of developing and growing people
• Experience in leading, coaching and mentoring engineers
• Organised and able to ensure your team delivers timely, high quality results
• An exceptional academic track record from high school and, preferably, university as well
• Willingness to travel up to 40% of the time. Field Engineers attend internal company events, external tech events and customer meetings.
  
  

• Second language - Spanish or French preferred
• Python knowledge
• Experience collaborating with external partners
• Experience collaborating with several internal teams and providing stakeholder feedback for engineering roadmaps
  
  

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues from your team and others
• Priority Pass for travel and travel upgrades for long haul company events
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Project Management and Information Technology
• Industries Software Development

Referrals increase your chances of interviewing at Canonical by 2x

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.