14 646 Emplois pour Manager - France
Client Service Management Team Manager M/F
Publié il y a 6 jours
Emploi consulté
Description De L'emploi
Get AI-powered advice on this job and more exclusive features.
Context
Transatel is a leading Mobile Virtual Network Operator (MVNO) enabler and a global cellular IoT connectivity solutions provider. How about connecting the world together, beyond borders?
Your mission
Team Leadership, Coaching & Performance Management
- Lead, mentor, and develop a team of Client Service Managers (CSMs) to achieve high standards of service.
- Prioritize activities and manage workflows to ensure optimal resource allocation and efficiency.
- Provide coaching and guidance to team members to enhance their skills and professional growth.
- Define and monitor team and individual objectives, ensuring alignment with overall business priorities and integrating them into employee performance evaluations.
- Drive a customer-centric culture within the team, ensuring proactive and effective service management.
- Manage recruitment and workforce planning, ensuring the team has the necessary skills and capacity to meet business needs.
Customer Relationship & Escalation Management
- Act as the main escalation point for critical customer issues and internal escalations.
- Ensure the team effectively manages and responds to customer escalations.
- Conduct regular executive-level business and operational reviews with key customers.
- Be the 'Voice of the Customer' (VoC) within the organization, advocating for customer needs and ensuring continuous service improvements.
- Oversee incident, problem, and change management processes managed by CSMs. Ensure that Incident Managers and Problem Managers respond effectively to customer needs and CSM requirements.
- Ensure efficient handling of service disruptions and effective customer communication.
SLA Compliance, Reporting & Documentation
- Ensure the team monitors and reports on service performance against contractual SLAs, including penalties where applicable.
- Establish and improve reporting frameworks for internal and customer-facing performance reviews.
- Ensure proper documentation of incidents, service reviews, and improvement plans.
- Identify risks to SLA breaches and implement preventive measures.
- Track and analyze CSAT (Customer Satisfaction) scores to assess service performance and drive enhancements.
- Lead workgroups/taskforces to analyze service issues, identify root causes, and develop action plans.
- Drive continuous service improvement initiatives by identifying opportunities for optimization and efficiency.
- Promote a culture of proactive change management within the team and across departments.
- Define and execute action plans to enhance service quality and customer satisfaction.
Internal Collaboration & Cross-functional Interactions
- Work closely with the Marketing Product team to ensure customer needs and market expectations are well-integrated into service offerings.
- Collaborate with Sales teams to provide insights on service performance and support business development efforts, including participation in RFPs, RFQs, and RFIs.
- Interact with various Support teams (technical experts and managers) to ensure efficient issue resolution and continuous improvement.
- Engage with top management to report on key customer insights, service trends, and strategic initiatives.
- Collaborate with the HR team on employee career progression, training plans, and professional development, workforce planning, and employee career development.
Your profile
- 10+ years in customer service, service management, or account management in the telecom or IT industry, with at least 5 years in a leadership role.
- Good understanding of telecom services (voice, data, SMS), provisioning BSS, IT, fleet management.
- Experience with IT Service Management (ITSM) tools such as ServiceNow, JIRA, or equivalent.
- Proven ability to lead, motivate, and develop a high-performing service management team.
- Strong ability to mentor and support employees in their professional growth.
- Ability to drive service excellence and implement continuous improvement strategies.
- Ability to define action plans, identify improvement opportunities, and promote change effectively.
- Strong problem-solving skills with the ability to make informed decisions independently.
- Ability to structure reports, track KPIs, and document processes efficiently.
- Excellent interpersonal, negotiation, and relationship-building skills.
- Ability to analyze data, identify trends, and drive actionable insights.
- Strong ability to manage competing priorities and structure team workflows effectively.
- Experience in hiring, onboarding, and managing team workload distribution.
- Strong ability to summarize complex issues and make them understandable for various stakeholders.
- Ability to represent customer concerns internally and drive service enhancements.
- Experience in tracking and analyzing customer satisfaction scores to ensure service excellence.
- Fluent in English and French.
Our recruitment process
At Transatel, we strive to have an efficient global process to finalize our recruitments as quickly as possible (around 3 weeks).
Here are the different stages in the recruitment process:
- 1st HR contact by telephone
- Interviews: A Manager/HR interview + one or more operational or technical interviews
- An online personality test
- An HR call presenting the offer of collaboration in detail, followed by receipt of the offer by email
- Welcome & onboarding process
- Salary package: fixed salary + individual bonus + half-yearly profit-sharing and incentive schemes (investable in PEE or PER)
- Salary committees every 6 months
- Up to 2 days' homeworking, 25 days' holiday + a few free days
- CSE, company restaurant, advantageous health insurance, 50% reimbursement of the Navigo transportation pass or sustainable mobility package
For more information, please refer to the Transatel career page:
If you've got as far as the bottom of this offer, it would be a shame to put off your application until later, so apply now!
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Customer Service and Information Technology
- Industries: Telecommunications
For more information, refer to the Transatel career page above.
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#J-18808-LjbffrClient Service Management Team Manager M / F
Publié il y a 26 jours
Emploi consulté
Description De L'emploi
Transatel is a leading Mobile Virtual Network Operators (MVNO) enabler and a global cellular IoT connectivity solutions provider. How about connecting the world together, beyond borders?
Context :
The Client Service Management Team Manager plays a critical role in leading the Client Service Managers (CSMs) to ensure customer satisfaction and service excellence. This role is responsible for overseeing the team's activities, managing high-level escalations, ensuring SLA compliance, and driving continuous service improvement.
The manager works closely with B2B customers, including MVNOs and IoT companies (automotive, industrial IoT, etc.), ensuring seamless service delivery while collaborating with various internal teams, such as Support, Marketing, and Sales.
A key aspect of this role is the prioritization of activities and effective workflow management to optimize team efficiency and service quality.
Your mission :
Team Leadership, Coaching & Performance Management
- Lead, mentor, and develop a team of Client Service Managers (CSMs) to achieve high standards of service.
- Prioritize activities and manage workflows to ensure optimal resource allocation and efficiency.
- Provide coaching and guidance to team members to enhance their skills and professional growth.
- Define and monitor team and individual objectives, ensuring alignment with overall business priorities and integrating them into employee performance evaluations.
- Drive a customer-centric culture within the team, ensuring proactive and effective service management.
- Manage recruitment and workforce planning, ensuring the team has the necessary skills and capacity to meet business needs.
Customer Relationship & Escalation Management
- Act as the main escalation point for critical customer issues and internal escalations.
- Ensure the team effectively manages and responds to customer escalations.
- Conduct regular executive-level business and operational reviews with key customers.
- Be the 'Voice of the Customer' (VoC) within the organization, advocating for customer needs and ensuring continuous service improvements.
- Oversee incident, problem, and change management processes managed by CSMs. Ensure that Incident Managers and Problem Managers respond effectively to customer needs and CSM requirements.
- Ensure efficient handling of service disruptions and effective customer communication.
SLA Compliance, Reporting & Documentation
- Ensure the team monitors and reports on service performance against contractual SLAs, including penalties where applicable.
- Establish and improve reporting frameworks for internal and customer-facing performance reviews.
- Ensure proper documentation of incidents, service reviews, and improvement plans.
- Identify risks to SLA breaches and implement preventive measures.
- Track and analyze CSAT (Customer Satisfaction) scores to assess service performance and drive enhancements.
- Lead workgroups / taskforces to analyze service issues, identify root causes, and develop action plans.
- Drive continuous service improvement initiatives by identifying opportunities for optimization and efficiency.
- Promote a culture of proactive change management within the team and across departments.
- Define and execute action plans to enhance service quality and customer satisfaction.
Internal Collaboration & Cross-functional Interactions
- Work closely with the Marketing Product team to ensure customer needs and market expectations are well-integrated into service offerings.
- Collaborate with Sales teams to provide insights on service performance and support business development efforts, including participation in RFPs, RFQs, and RFIs.
- Interact with various Support teams (technical experts and managers) to ensure efficient issue resolution and continuous improvement.
- Engage with top management to report on key customer insights, service trends, and strategic initiatives.
- Collaborate with the HR team on employee career progression, training plans, and professional development, workforce planning, and employee career development.
Your profile :
- 10+ years in customer service, service management, or account management in the telecom or IT industry, with at least 5 years in a leadership role.
- Good understanding of telecom services (voice, data, SMS), provisioning BSS, IT, fleet management.
- Experience with IT Service Management (ITSM) tools such as ServiceNow, JIRA, or equivalent.
- Proven ability to lead, motivate, and develop a high-performing service management team.
- Strong ability to mentor and support employees in their professional growth.
- Ability to drive service excellence and implement continuous improvement strategies.
- Ability to define action plans, identify improvement opportunities, and promote change effectively.
- Strong problem-solving skills with the ability to make informed decisions independently.
- Ability to structure reports, track KPIs, and document processes efficiently.
- Excellent interpersonal, negotiation, and relationship-building skills.
- Ability to analyze data, identify trends, and drive actionable insights.
- Strong ability to manage competing priorities and structure team workflows effectively.
- Experience in hiring, onboarding, and managing team workload distribution.
- Strong ability to summarize complex issues and make them understandable for various stakeholders.
- Ability to represent customer concerns internally and drive service enhancements.
- Experience in tracking and analyzing customer satisfaction scores to ensure service excellence.
- Fluent in English and French.
Our recruitment process :
At Transatel, we strive to have an efficient global process to finalize our recruitments as quickly as possible (around 3 weeks).
Here are the different stages in the recruitment process :
- 1st HR contact by telephone
- Interviews : A Manager / HR interview + one or more operational or technical interviews
- An online personality test
- An HR call presenting the offer of collaboration in detail, followed by receipt of the offer by email
- Welcome & onboarding process
Benefits :
- Salary package : fixed salary + individual bonus + half-yearly profit-sharing and incentive schemes (investable in PEE or PER)
- Salary committees every 6 months
- Up to 2 days' homeworking, 25 days' holiday + a few free days
- CSE, company restaurant, advantageous health insurance, 50% reimbursement of the Navigo transportation pass or sustainable mobility package
For more information, please refer to the Transatel career page.
If you've got as far as the bottom of this offer, it would be a shame to put off your application until later, so apply now!
#J-18808-LjbffrManager, Product Manager
Publié il y a 10 jours
Emploi consulté
Description De L'emploi
Join to apply for the Manager, Product Manager role at Canonical . Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives across public cloud, data science, AI, engineering innovation and IoT. The company has 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person to align on strategy and execution. The company is founder-led, profitable and growing.
Canonical's product management team are technologists who have a passion for delivering products and solutions that help shape market demands while elevating open source software everywhere. This is a general application track for product management positions at Canonical, across all levels of team leads. As a manager, you will lead a team of product managers, mentoring them to ensure their success while driving alignment with company goals. You will set a clear vision, prioritize work effectively, and ensure the team delivers high-quality products that meet business and user needs. Apply here if you excel at leadership, communication, and technical vision, and believe you can drive product strategy for the business needs of tomorrow. During the interview process we will identify specific software products which would be a good fit for your interests.
We believe open source is transforming the way enterprises solve their business needs. Our goal is to make open source easier, more reliable and more secure for deployment and development. We aim to deliver on the ambition to provide the most software to most companies, starting with Ubuntu and expanding to cover every class of application on every class of compute. We select product managers for their intellect and strong drive to advance the open source community. Together, we aim to improve open source quality, outreach, and impact. Our product managers set the vision and the direction to ensure teams deliver the right products in the right markets at the right time. They push the boundaries of the technology landscape to identify and deliver products into new and existing market opportunities.
Our product managers are technology professionals with a software engineering background who strive to become business executives and entrepreneurs. We discuss strategy, plan product development, drive engagement, and promote the open source way. We oversee the entire product lifecycle from conception to delivery, blending technical expertise, strategic thinking, analytics, project management skills and effective communication to ensure products meet both user needs and business objectives.
LocationLocation: These roles are home based in the EMEA time zone.
Responsibilities- Lead the product development lifecycle, reviewing the priorities and goals for your product
- Collaborate with cross-functional teams such as engineering, design, marketing, and sales
- Address common challenges across projects, align on priorities, enable informed decisions, and keep business execution on track
- Conduct market research, analyse industry trends, and gather customer feedback to identify opportunities
- Communicate your product vision, status updates, and key decisions to ensure alignment and manage expectations
- Conduct usability testing, analyse user feedback, and iterate on the product to improve the user experience
- Collaborate with marketing, sales, and support teams to develop go-to-market strategies, create product documentation, and provide training
- Contribute to the success of our sales team in winning new opportunities, reviewing customer feedback and participating in customer meetings
- Guide and mentor a team of product managers, helping them grow in their roles and succeed in their projects
- Oversee the work of multiple product lines, ensuring consistency in strategy and execution across your team
- Facilitate collaboration and resolve conflicts within your team and across other departments
- Exceptional academic results at high school and university
- Understanding of Linux and the wider open source software community
- Understanding of computer architecture, application development, datacenters, cloud or devices
- Passion to write about technologies and the tech landscape
- A strong work ethic, and personal interests aligned with the open source movement
- Curiosity, and the habit of continuous learning
- A strong sense of ownership
- Problem solving and the ability to innovate
- Outstanding communications skills in English, both verbal and written
- For more senior positions, product management experience in the software industry
- Proven experience in managing and mentoring product managers or cross-functional teams
- Ability to manage multiple projects or product lines while maintaining focus on key priorities
- Demonstrated leadership in aligning diverse teams and driving consensus around product strategies
- Willingness to travel internationally up to 4 times a year for company events up to two weeks long
- Familiarity with verticals such as Telco, Finance, Industrial, Automotive
- Familiarity with the technology ecosystem including Silicon, IHV, ISV, ODM/OEMs, cloud service providers and channel
- Familiarity with cloud native technologies such as Kubernetes, Docker containers and Snaps
- Familiarity with embedded and connected device technology and ecosystems
- Experience in managing distributed teams across different time zones
- Demonstrated ability to foster collaboration and innovation in team settings
- Distributed work environment with twice-yearly team sprints in person
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Employee Assistance Program
- Opportunity to travel to new locations to meet colleagues
- Priority Pass, and travel upgrades for long haul company events
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
Equal OpportunityWe are an equal opportunity employer; we are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
#J-18808-LjbffrManager, Product Manager
Publié il y a 10 jours
Emploi consulté
Description De L'emploi
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
Canonical's product management team are technologists who have a passion for delivering products and solutions that help shape market demands while elevating open source software everywhere. This is a general application track for the product management positions at Canonical, across all levels of team leads. As a manager, you will lead a team of product managers, mentoring them to ensure their success while driving alignment with company goals. You will set a clear vision, prioritize work effectively, and ensure the team delivers high-quality products that meet business and user needs. Apply here if you excel at leadership, communication, and technical vision, and believe you can drive product strategy for the business needs of tomorrow. During the interview process we will identify specific software products which would be a good fit for your interests.
We believe that open source is transforming the way that enterprises solve their business needs. Although open source has been around for thirty years, it is only now fundamental to every corner of the software landscape. Going forward we believe open source will have an even bigger impact as it moves into specialised vertical markets. Our goal is to make open source easier, more reliable and more secure for deployment and development. We strive to be the provider of 'most software to most companies', starting with Ubuntu but expanding to cover every class of application on every class of compute. To deliver on that ambition, we select product managers for their intellect and strong drive to advance the open source community. Together, we aim to improve open source quality, outreach, and impact. Our product managers set the vision and the direction to ensure teams deliver the right products in the right markets at the right time. They push the boundaries of the technology landscape to identify and deliver products into new and existing market opportunities.
Our product managers are technology professionals with a software engineering background who strive to become business executives and entrepreneurs. We discuss strategy, plan product development, drive engagement, and promote the open source way. We oversee the entire product lifecycle from conception to delivery, blending technical expertise, strategic thinking, analytics, project management skills and effective communication to ensure products meet both user needs and business objectives.
We have open product manager roles across a wide range of product domains, including:
- Ubuntu Platform - Our Ubuntu experience on Desktop, Server, Windows (WSL), Multipass, Gaming, Enterprise, & Hardware Enablement
- Ubuntu Pro Services - Our key commercial offerings Ubuntu Pro, Compliance, Standards, Security Engineering, and Managed Services on cloud and on prem
- IoT - Ubuntu on embedded devices and/or edge servers, device management, and robotics
- Cloud - Ubuntu in public and private clouds, promoting automation frameworks, and including technologies such as Kubernetes, MAAS, and LXD
- Telco - Open source for Telco's including technologies and standards related to Core Network, RAN/vRAN, SoNIC, DENT, and SmartNICs
- Finance - Open source solutions for financial institutions including trading platforms, blockchain technologies, regulatory compliance, and AI-driven analytics
- Automotive - Open source solutions for autonomous driving, in-vehicle infotainment, connected vehicles, and compliance with automotive industry standards such as ISO 26262 and ISO 21434
- Application Management - Open source solutions in the enterprise including Observability, IAM, App Stores and technologies such Grafana, GitOps, and Juju Charms
If your domain of expertise isn't listed above, yet you feel it's relevant to Canonical, then feel free to apply anyway. We will route you to the most suitable team.
Location: These roles are home based in the EMEA time zone.
This role entails
- Lead the product development lifecycle, reviewing the priorities and goals for your product
- Collaborate with cross-functional teams such as engineering, design, marketing, and sales
- Address common challenges across projects, align on priorities, enable informed decisions, and keep business execution on track
- Conduct market research, analyse industry trends, and gather customer feedback to identify opportunities
- Communicate your product vision, status updates, and key decisions to ensure alignment and manage expectations
- Conduct usability testing, analyse user feedback, and iterate on the product to improve the user experience
- Collaborate with marketing, sales, and support teams to develop go-to-market strategies, create product documentation, and provide training
- Contribute to the success of our sales team in winning new opportunities, reviewing customer feedback and participating in customer meetings
- Guide and mentor a team of product managers, helping them grow in their roles and succeed in their projects
- Oversee the work of multiple product lines, ensuring consistency in strategy and execution across your team
- Facilitate collaboration and resolve conflicts within your team and across other departments
- Exceptional academic results at high school and university
- Understanding of Linux and the wider open source software community
- Understanding of computer architecture, application development, datacenters, cloud or devices
- Passion to write about technologies and the tech landscape
- A strong work ethic, and personal interests aligned with the open source movement
- Curiosity, and the habit of continuous learning
- A strong sense of ownership
- Problem solving and the ability to innovate
- Outstanding communications skills in English, both verbal and written
- For more senior positions, product management experience in the software industry
- Proven experience in managing and mentoring product managers or cross-functional teams
- Ability to manage multiple projects or product lines while maintaining focus on key priorities
- Demonstrated leadership in aligning diverse teams and driving consensus around product strategies
- Willingness to travel internationally up to 4 times a year for company events up to two weeks long
- Familiarity with a particular verticals (e.g. Telco, Finance, Industrial, Automotive)
- Familiarity with the technology ecosystem including Silicon, IHV, ISV, ODM/OEMs, cloud service providers and channel
- Familiarity with cloud native technologies such as Kubernetes, Docker containers & Snaps
- Familiarity with embedded and connected device technology and ecosystems
- Experience in managing distributed teams across different time zones
- Demonstrated ability to foster collaboration and innovation in team settings
- Distributed work environment with twice-yearly team sprints in person
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Employee Assistance Program
- Opportunity to travel to new locations to meet colleagues
- Priority Pass, and travel upgrades for long haul company events
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
Seniority level- Mid-Senior level
- Full-time
- Product Management and Marketing
- Software Development
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#J-18808-LjbffrManager, Product Manager
Publié il y a 10 jours
Emploi consulté
Description De L'emploi
Manager, Product Manager role at Canonical. Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. Canonical's product management team are technologists who have a passion for delivering products and solutions that help shape market demands while elevating open source software everywhere. This is a general application track for the product management positions at Canonical, across all levels of team leads.
Responsibilities- Lead the product development lifecycle, reviewing the priorities and goals for your product
- Collaborate with cross-functional teams such as engineering, design, marketing, and sales
- Address common challenges across projects, align on priorities, enable informed decisions, and keep business execution on track
- Conduct market research, analyse industry trends, and gather customer feedback to identify opportunities
- Communicate your product vision, status updates, and key decisions to ensure alignment and manage expectations
- Conduct usability testing, analyse user feedback, and iterate on the product to improve the user experience
- Collaborate with marketing, sales, and support teams to develop go-to-market strategies, create product documentation, and provide training
- Contribute to the success of our sales team in winning new opportunities, reviewing customer feedback and participating in customer meetings
- Guide and mentor a team of product managers, helping them grow in their roles and succeed in their projects
- Oversee the work of multiple product lines, ensuring consistency in strategy and execution across your team
- Facilitate collaboration and resolve conflicts within your team and across other departments
These roles are home based in the EMEA time zone.
What we are looking for- Exceptional academic results at high school and university
- Understanding of Linux and the wider open source software community
- Understanding of computer architecture, application development, datacenters, cloud or devices
- Passion to write about technologies and the tech landscape
- A strong work ethic, and personal interests aligned with the open source movement
- Curiosity, and the habit of continuous learning
- A strong sense of ownership
- Problem solving and the ability to innovate
- Outstanding communications skills in English, both verbal and written
- For more senior positions, product management experience in the software industry
- Proven experience in managing and mentoring product managers or cross-functional teams
- Ability to manage multiple projects or product lines while maintaining focus on key priorities
- Demonstrated leadership in aligning diverse teams and driving consensus around product strategies
- Willingness to travel internationally up to 4 times a year for company events up to two weeks long
- Familiarity with a particular verticals (e.g. Telco, Finance, Industrial, Automotive)
- Familiarity with the technology ecosystem including Silicon, IHV, ISV, ODM/OEMs, cloud service providers and channel
- Familiarity with cloud native technologies such as Kubernetes, Docker containers & Snaps
- Familiarity with embedded and connected device technology and ecosystems
- Experience in managing distributed teams across different time zones
- Demonstrated ability to foster collaboration and innovation in team settings
- Distributed work environment with twice-yearly team sprints in person
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Employee Assistance Program
- Opportunity to travel to new locations to meet colleagues
- Priority Pass, and travel upgrades for long haul company events
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employerWe are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
Job details- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Product Management and Marketing
- Industries: Software Development
Manager, Product Manager
Publié il y a 26 jours
Emploi consulté
Description De L'emploi
Join to apply for the Manager, Product Manager role at Canonical
1 day ago Be among the first 25 applicants
Join to apply for the Manager, Product Manager role at Canonical
Get AI-powered advice on this job and more exclusive features.
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
Canonical's product management team are technologists who have a passion for delivering products and solutions that help shape market demands while elevating open source software everywhere. This is a general application track for the product management positions at Canonical, across all levels of team leads. As a manager, you will lead a team of product managers, mentoring them to ensure their success while driving alignment with company goals. You will set a clear vision, prioritize work effectively, and ensure the team delivers high-quality products that meet business and user needs. Apply here if you excel at leadership, communication, and technical vision, and believe you can drive product strategy for the business needs of tomorrow. During the interview process we will identify specific software products which would be a good fit for your interests.
We believe that open source is transforming the way that enterprises solve their business needs. Although open source has been around for thirty years, it is only now fundamental to every corner of the software landscape. Going forward we believe open source will have an even bigger impact as it moves into specialised vertical markets. Our goal is to make open source easier, more reliable and more secure for deployment and development. We strive to be the provider of 'most software to most companies', starting with Ubuntu but expanding to cover every class of application on every class of compute. To deliver on that ambition, we select product managers for their intellect and strong drive to advance the open source community. Together, we aim to improve open source quality, outreach, and impact. Our product managers set the vision and the direction to ensure teams deliver the right products in the right markets at the right time. They push the boundaries of the technology landscape to identify and deliver products into new and existing market opportunities.
Our product managers are technology professionals with a software engineering background who strive to become business executives and entrepreneurs. We discuss strategy, plan product development, drive engagement, and promote the open source way. We oversee the entire product lifecycle from conception to delivery, blending technical expertise, strategic thinking, analytics, project management skills and effective communication to ensure products meet both user needs and business objectives.
We have open product manager roles across a wide range of product domains, including:
- Ubuntu Platform - Our Ubuntu experience on Desktop, Server, Windows (WSL), Multipass, Gaming, Enterprise, & Hardware Enablement
- Ubuntu Pro Services - Our key commercial offerings Ubuntu Pro, Compliance, Standards, Security Engineering, and Managed Services on cloud and on prem
- IoT - Ubuntu on embedded devices and/or edge servers, device management, and robotics
- Cloud - Ubuntu in public and private clouds, promoting automation frameworks, and including technologies such as Kubernetes, MAAS, and LXD
- Telco - Open source for Telco's including technologies and standards related to Core Network, RAN/vRAN, SoNIC, DENT, and SmartNICs
- Finance - Open source solutions for financial institutions including trading platforms, blockchain technologies, regulatory compliance, and AI-driven analytics
- Automotive - Open source solutions for autonomous driving, in-vehicle infotainment, connected vehicles, and compliance with automotive industry standards such as ISO 26262 and ISO 21434
- Application Management - Open source solutions in the enterprise including Observability, IAM, App Stores and technologies such Grafana, GitOps, and Juju Charms
Location: These roles are home based in the EMEA time zone.
This role entails
- Lead the product development lifecycle, reviewing the priorities and goals for your product
- Collaborate with cross-functional teams such as engineering, design, marketing, and sales
- Address common challenges across projects, align on priorities, enable informed decisions, and keep business execution on track
- Conduct market research, analyse industry trends, and gather customer feedback to identify opportunities
- Communicate your product vision, status updates, and key decisions to ensure alignment and manage expectations
- Conduct usability testing, analyse user feedback, and iterate on the product to improve the user experience
- Collaborate with marketing, sales, and support teams to develop go-to-market strategies, create product documentation, and provide training
- Contribute to the success of our sales team in winning new opportunities, reviewing customer feedback and participating in customer meetings
- Guide and mentor a team of product managers, helping them grow in their roles and succeed in their projects
- Oversee the work of multiple product lines, ensuring consistency in strategy and execution across your team
- Facilitate collaboration and resolve conflicts within your team and across other departments
- Exceptional academic results at high school and university
- Understanding of Linux and the wider open source software community
- Understanding of computer architecture, application development, datacenters, cloud or devices
- Passion to write about technologies and the tech landscape
- A strong work ethic, and personal interests aligned with the open source movement
- Curiosity, and the habit of continuous learning
- A strong sense of ownership
- Problem solving and the ability to innovate
- Outstanding communications skills in English, both verbal and written
- For more senior positions, product management experience in the software industry
- Proven experience in managing and mentoring product managers or cross-functional teams
- Ability to manage multiple projects or product lines while maintaining focus on key priorities
- Demonstrated leadership in aligning diverse teams and driving consensus around product strategies
- Willingness to travel internationally up to 4 times a year for company events up to two weeks long
- Familiarity with a particular verticals (e.g. Telco, Finance, Industrial, Automotive)
- Familiarity with the technology ecosystem including Silicon, IHV, ISV, ODM/OEMs, cloud service providers and channel
- Familiarity with cloud native technologies such as Kubernetes, Docker containers & Snaps
- Familiarity with embedded and connected device technology and ecosystems
- Experience in managing distributed teams across different time zones
- Demonstrated ability to foster collaboration and innovation in team settings
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
- Distributed work environment with twice-yearly team sprints in person
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Employee Assistance Program
- Opportunity to travel to new locations to meet colleagues
- Priority Pass, and travel upgrades for long haul company events
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Product Management and Marketing
- Industries Software Development
Referrals increase your chances of interviewing at Canonical by 2x
Sign in to set job alerts for “Product Manager” roles. Product Manager - Industrial Sector Lead Technical Product Marketing Manager - Cybersecurity Technical Manager - Automotive and Industrial Revenue Accounting Manager - Software Industry, IFRS 15, NetSuiteWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrManager, Product Manager
Publié il y a 26 jours
Emploi consulté
Description De L'emploi
Join to apply for the Manager, Product Manager role at Canonical
1 day ago Be among the first 25 applicants
Join to apply for the Manager, Product Manager role at Canonical
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
Canonical's product management team are technologists who have a passion for delivering products and solutions that help shape market demands while elevating open source software everywhere. This is a general application track for the product management positions at Canonical, across all levels of team leads. As a manager, you will lead a team of product managers, mentoring them to ensure their success while driving alignment with company goals. You will set a clear vision, prioritize work effectively, and ensure the team delivers high-quality products that meet business and user needs. Apply here if you excel at leadership, communication, and technical vision, and believe you can drive product strategy for the business needs of tomorrow. During the interview process we will identify specific software products which would be a good fit for your interests.
We believe that open source is transforming the way that enterprises solve their business needs. Although open source has been around for thirty years, it is only now fundamental to every corner of the software landscape. Going forward we believe open source will have an even bigger impact as it moves into specialised vertical markets. Our goal is to make open source easier, more reliable and more secure for deployment and development. We strive to be the provider of 'most software to most companies', starting with Ubuntu but expanding to cover every class of application on every class of compute. To deliver on that ambition, we select product managers for their intellect and strong drive to advance the open source community. Together, we aim to improve open source quality, outreach, and impact. Our product managers set the vision and the direction to ensure teams deliver the right products in the right markets at the right time. They push the boundaries of the technology landscape to identify and deliver products into new and existing market opportunities.
Our product managers are technology professionals with a software engineering background who strive to become business executives and entrepreneurs. We discuss strategy, plan product development, drive engagement, and promote the open source way. We oversee the entire product lifecycle from conception to delivery, blending technical expertise, strategic thinking, analytics, project management skills and effective communication to ensure products meet both user needs and business objectives.
We have open product manager roles across a wide range of product domains, including:
- Ubuntu Platform - Our Ubuntu experience on Desktop, Server, Windows (WSL), Multipass, Gaming, Enterprise, & Hardware Enablement
- Ubuntu Pro Services - Our key commercial offerings Ubuntu Pro, Compliance, Standards, Security Engineering, and Managed Services on cloud and on prem
- IoT - Ubuntu on embedded devices and/or edge servers, device management, and robotics
- Cloud - Ubuntu in public and private clouds, promoting automation frameworks, and including technologies such as Kubernetes, MAAS, and LXD
- Telco - Open source for Telco's including technologies and standards related to Core Network, RAN/vRAN, SoNIC, DENT, and SmartNICs
- Finance - Open source solutions for financial institutions including trading platforms, blockchain technologies, regulatory compliance, and AI-driven analytics
- Automotive - Open source solutions for autonomous driving, in-vehicle infotainment, connected vehicles, and compliance with automotive industry standards such as ISO 26262 and ISO 21434
- Application Management - Open source solutions in the enterprise including Observability, IAM, App Stores and technologies such Grafana, GitOps, and Juju Charms
Location: These roles are home based in the EMEA time zone.
This role entails
- Lead the product development lifecycle, reviewing the priorities and goals for your product
- Collaborate with cross-functional teams such as engineering, design, marketing, and sales
- Address common challenges across projects, align on priorities, enable informed decisions, and keep business execution on track
- Conduct market research, analyse industry trends, and gather customer feedback to identify opportunities
- Communicate your product vision, status updates, and key decisions to ensure alignment and manage expectations
- Conduct usability testing, analyse user feedback, and iterate on the product to improve the user experience
- Collaborate with marketing, sales, and support teams to develop go-to-market strategies, create product documentation, and provide training
- Contribute to the success of our sales team in winning new opportunities, reviewing customer feedback and participating in customer meetings
- Guide and mentor a team of product managers, helping them grow in their roles and succeed in their projects
- Oversee the work of multiple product lines, ensuring consistency in strategy and execution across your team
- Facilitate collaboration and resolve conflicts within your team and across other departments
- Exceptional academic results at high school and university
- Understanding of Linux and the wider open source software community
- Understanding of computer architecture, application development, datacenters, cloud or devices
- Passion to write about technologies and the tech landscape
- A strong work ethic, and personal interests aligned with the open source movement
- Curiosity, and the habit of continuous learning
- A strong sense of ownership
- Problem solving and the ability to innovate
- Outstanding communications skills in English, both verbal and written
- For more senior positions, product management experience in the software industry
- Proven experience in managing and mentoring product managers or cross-functional teams
- Ability to manage multiple projects or product lines while maintaining focus on key priorities
- Demonstrated leadership in aligning diverse teams and driving consensus around product strategies
- Willingness to travel internationally up to 4 times a year for company events up to two weeks long
- Familiarity with a particular verticals (e.g. Telco, Finance, Industrial, Automotive)
- Familiarity with the technology ecosystem including Silicon, IHV, ISV, ODM/OEMs, cloud service providers and channel
- Familiarity with cloud native technologies such as Kubernetes, Docker containers & Snaps
- Familiarity with embedded and connected device technology and ecosystems
- Experience in managing distributed teams across different time zones
- Demonstrated ability to foster collaboration and innovation in team settings
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
- Distributed work environment with twice-yearly team sprints in person
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Employee Assistance Program
- Opportunity to travel to new locations to meet colleagues
- Priority Pass, and travel upgrades for long haul company events
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Product Management and Marketing
- Industries Software Development
Referrals increase your chances of interviewing at Canonical by 2x
Product Manager - Industrial Sector Lead Technical Product Marketing Manager - Cybersecurity Technical Manager - Automotive and Industrial Revenue Accounting Manager - Software Industry, IFRS 15, NetSuiteWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrSoyez le premier informé
À propos du dernier Manager Emplois dans France !
Manager, Product Manager
Publié il y a 26 jours
Emploi consulté
Description De L'emploi
Join to apply for the Manager, Product Manager role at Canonical
1 day ago Be among the first 25 applicants
Join to apply for the Manager, Product Manager role at Canonical
Get AI-powered advice on this job and more exclusive features.
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
Canonical's product management team are technologists who have a passion for delivering products and solutions that help shape market demands while elevating open source software everywhere. This is a general application track for the product management positions at Canonical, across all levels of team leads. As a manager, you will lead a team of product managers, mentoring them to ensure their success while driving alignment with company goals. You will set a clear vision, prioritize work effectively, and ensure the team delivers high-quality products that meet business and user needs. Apply here if you excel at leadership, communication, and technical vision, and believe you can drive product strategy for the business needs of tomorrow. During the interview process we will identify specific software products which would be a good fit for your interests.
We believe that open source is transforming the way that enterprises solve their business needs. Although open source has been around for thirty years, it is only now fundamental to every corner of the software landscape. Going forward we believe open source will have an even bigger impact as it moves into specialised vertical markets. Our goal is to make open source easier, more reliable and more secure for deployment and development. We strive to be the provider of 'most software to most companies', starting with Ubuntu but expanding to cover every class of application on every class of compute. To deliver on that ambition, we select product managers for their intellect and strong drive to advance the open source community. Together, we aim to improve open source quality, outreach, and impact. Our product managers set the vision and the direction to ensure teams deliver the right products in the right markets at the right time. They push the boundaries of the technology landscape to identify and deliver products into new and existing market opportunities.
Our product managers are technology professionals with a software engineering background who strive to become business executives and entrepreneurs. We discuss strategy, plan product development, drive engagement, and promote the open source way. We oversee the entire product lifecycle from conception to delivery, blending technical expertise, strategic thinking, analytics, project management skills and effective communication to ensure products meet both user needs and business objectives.
We have open product manager roles across a wide range of product domains, including:
- Ubuntu Platform - Our Ubuntu experience on Desktop, Server, Windows (WSL), Multipass, Gaming, Enterprise, & Hardware Enablement
- Ubuntu Pro Services - Our key commercial offerings Ubuntu Pro, Compliance, Standards, Security Engineering, and Managed Services on cloud and on prem
- IoT - Ubuntu on embedded devices and/or edge servers, device management, and robotics
- Cloud - Ubuntu in public and private clouds, promoting automation frameworks, and including technologies such as Kubernetes, MAAS, and LXD
- Telco - Open source for Telco's including technologies and standards related to Core Network, RAN/vRAN, SoNIC, DENT, and SmartNICs
- Finance - Open source solutions for financial institutions including trading platforms, blockchain technologies, regulatory compliance, and AI-driven analytics
- Automotive - Open source solutions for autonomous driving, in-vehicle infotainment, connected vehicles, and compliance with automotive industry standards such as ISO 26262 and ISO 21434
- Application Management - Open source solutions in the enterprise including Observability, IAM, App Stores and technologies such Grafana, GitOps, and Juju Charms
Location: These roles are home based in the EMEA time zone.
This role entails
- Lead the product development lifecycle, reviewing the priorities and goals for your product
- Collaborate with cross-functional teams such as engineering, design, marketing, and sales
- Address common challenges across projects, align on priorities, enable informed decisions, and keep business execution on track
- Conduct market research, analyse industry trends, and gather customer feedback to identify opportunities
- Communicate your product vision, status updates, and key decisions to ensure alignment and manage expectations
- Conduct usability testing, analyse user feedback, and iterate on the product to improve the user experience
- Collaborate with marketing, sales, and support teams to develop go-to-market strategies, create product documentation, and provide training
- Contribute to the success of our sales team in winning new opportunities, reviewing customer feedback and participating in customer meetings
- Guide and mentor a team of product managers, helping them grow in their roles and succeed in their projects
- Oversee the work of multiple product lines, ensuring consistency in strategy and execution across your team
- Facilitate collaboration and resolve conflicts within your team and across other departments
- Exceptional academic results at high school and university
- Understanding of Linux and the wider open source software community
- Understanding of computer architecture, application development, datacenters, cloud or devices
- Passion to write about technologies and the tech landscape
- A strong work ethic, and personal interests aligned with the open source movement
- Curiosity, and the habit of continuous learning
- A strong sense of ownership
- Problem solving and the ability to innovate
- Outstanding communications skills in English, both verbal and written
- For more senior positions, product management experience in the software industry
- Proven experience in managing and mentoring product managers or cross-functional teams
- Ability to manage multiple projects or product lines while maintaining focus on key priorities
- Demonstrated leadership in aligning diverse teams and driving consensus around product strategies
- Willingness to travel internationally up to 4 times a year for company events up to two weeks long
- Familiarity with a particular verticals (e.g. Telco, Finance, Industrial, Automotive)
- Familiarity with the technology ecosystem including Silicon, IHV, ISV, ODM/OEMs, cloud service providers and channel
- Familiarity with cloud native technologies such as Kubernetes, Docker containers & Snaps
- Familiarity with embedded and connected device technology and ecosystems
- Experience in managing distributed teams across different time zones
- Demonstrated ability to foster collaboration and innovation in team settings
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
- Distributed work environment with twice-yearly team sprints in person
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Employee Assistance Program
- Opportunity to travel to new locations to meet colleagues
- Priority Pass, and travel upgrades for long haul company events
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Product Management and Marketing
- Industries Software Development
Referrals increase your chances of interviewing at Canonical by 2x
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#J-18808-LjbffrManager, Product Manager
Publié il y a 26 jours
Emploi consulté
Description De L'emploi
Join to apply for the Manager, Product Manager role at Canonical
1 day ago Be among the first 25 applicants
Join to apply for the Manager, Product Manager role at Canonical
Get AI-powered advice on this job and more exclusive features.
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
Canonical's product management team are technologists who have a passion for delivering products and solutions that help shape market demands while elevating open source software everywhere. This is a general application track for the product management positions at Canonical, across all levels of team leads. As a manager, you will lead a team of product managers, mentoring them to ensure their success while driving alignment with company goals. You will set a clear vision, prioritize work effectively, and ensure the team delivers high-quality products that meet business and user needs. Apply here if you excel at leadership, communication, and technical vision, and believe you can drive product strategy for the business needs of tomorrow. During the interview process we will identify specific software products which would be a good fit for your interests.
We believe that open source is transforming the way that enterprises solve their business needs. Although open source has been around for thirty years, it is only now fundamental to every corner of the software landscape. Going forward we believe open source will have an even bigger impact as it moves into specialised vertical markets. Our goal is to make open source easier, more reliable and more secure for deployment and development. We strive to be the provider of 'most software to most companies', starting with Ubuntu but expanding to cover every class of application on every class of compute. To deliver on that ambition, we select product managers for their intellect and strong drive to advance the open source community. Together, we aim to improve open source quality, outreach, and impact. Our product managers set the vision and the direction to ensure teams deliver the right products in the right markets at the right time. They push the boundaries of the technology landscape to identify and deliver products into new and existing market opportunities.
Our product managers are technology professionals with a software engineering background who strive to become business executives and entrepreneurs. We discuss strategy, plan product development, drive engagement, and promote the open source way. We oversee the entire product lifecycle from conception to delivery, blending technical expertise, strategic thinking, analytics, project management skills and effective communication to ensure products meet both user needs and business objectives.
We have open product manager roles across a wide range of product domains, including:
- Ubuntu Platform - Our Ubuntu experience on Desktop, Server, Windows (WSL), Multipass, Gaming, Enterprise, & Hardware Enablement
- Ubuntu Pro Services - Our key commercial offerings Ubuntu Pro, Compliance, Standards, Security Engineering, and Managed Services on cloud and on prem
- IoT - Ubuntu on embedded devices and/or edge servers, device management, and robotics
- Cloud - Ubuntu in public and private clouds, promoting automation frameworks, and including technologies such as Kubernetes, MAAS, and LXD
- Telco - Open source for Telco's including technologies and standards related to Core Network, RAN/vRAN, SoNIC, DENT, and SmartNICs
- Finance - Open source solutions for financial institutions including trading platforms, blockchain technologies, regulatory compliance, and AI-driven analytics
- Automotive - Open source solutions for autonomous driving, in-vehicle infotainment, connected vehicles, and compliance with automotive industry standards such as ISO 26262 and ISO 21434
- Application Management - Open source solutions in the enterprise including Observability, IAM, App Stores and technologies such Grafana, GitOps, and Juju Charms
Location: These roles are home based in the EMEA time zone.
This role entails
- Lead the product development lifecycle, reviewing the priorities and goals for your product
- Collaborate with cross-functional teams such as engineering, design, marketing, and sales
- Address common challenges across projects, align on priorities, enable informed decisions, and keep business execution on track
- Conduct market research, analyse industry trends, and gather customer feedback to identify opportunities
- Communicate your product vision, status updates, and key decisions to ensure alignment and manage expectations
- Conduct usability testing, analyse user feedback, and iterate on the product to improve the user experience
- Collaborate with marketing, sales, and support teams to develop go-to-market strategies, create product documentation, and provide training
- Contribute to the success of our sales team in winning new opportunities, reviewing customer feedback and participating in customer meetings
- Guide and mentor a team of product managers, helping them grow in their roles and succeed in their projects
- Oversee the work of multiple product lines, ensuring consistency in strategy and execution across your team
- Facilitate collaboration and resolve conflicts within your team and across other departments
- Exceptional academic results at high school and university
- Understanding of Linux and the wider open source software community
- Understanding of computer architecture, application development, datacenters, cloud or devices
- Passion to write about technologies and the tech landscape
- A strong work ethic, and personal interests aligned with the open source movement
- Curiosity, and the habit of continuous learning
- A strong sense of ownership
- Problem solving and the ability to innovate
- Outstanding communications skills in English, both verbal and written
- For more senior positions, product management experience in the software industry
- Proven experience in managing and mentoring product managers or cross-functional teams
- Ability to manage multiple projects or product lines while maintaining focus on key priorities
- Demonstrated leadership in aligning diverse teams and driving consensus around product strategies
- Willingness to travel internationally up to 4 times a year for company events up to two weeks long
- Familiarity with a particular verticals (e.g. Telco, Finance, Industrial, Automotive)
- Familiarity with the technology ecosystem including Silicon, IHV, ISV, ODM/OEMs, cloud service providers and channel
- Familiarity with cloud native technologies such as Kubernetes, Docker containers & Snaps
- Familiarity with embedded and connected device technology and ecosystems
- Experience in managing distributed teams across different time zones
- Demonstrated ability to foster collaboration and innovation in team settings
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
- Distributed work environment with twice-yearly team sprints in person
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Employee Assistance Program
- Opportunity to travel to new locations to meet colleagues
- Priority Pass, and travel upgrades for long haul company events
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Product Management and Marketing
- Industries Software Development
Referrals increase your chances of interviewing at Canonical by 2x
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#J-18808-LjbffrManager, Product Manager
Publié il y a 26 jours
Emploi consulté
Description De L'emploi
Join to apply for the Manager, Product Manager role at Canonical
1 day ago Be among the first 25 applicants
Join to apply for the Manager, Product Manager role at Canonical
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
Canonical's product management team are technologists who have a passion for delivering products and solutions that help shape market demands while elevating open source software everywhere. This is a general application track for the product management positions at Canonical, across all levels of team leads. As a manager, you will lead a team of product managers, mentoring them to ensure their success while driving alignment with company goals. You will set a clear vision, prioritize work effectively, and ensure the team delivers high-quality products that meet business and user needs. Apply here if you excel at leadership, communication, and technical vision, and believe you can drive product strategy for the business needs of tomorrow. During the interview process we will identify specific software products which would be a good fit for your interests.
We believe that open source is transforming the way that enterprises solve their business needs. Although open source has been around for thirty years, it is only now fundamental to every corner of the software landscape. Going forward we believe open source will have an even bigger impact as it moves into specialised vertical markets. Our goal is to make open source easier, more reliable and more secure for deployment and development. We strive to be the provider of 'most software to most companies', starting with Ubuntu but expanding to cover every class of application on every class of compute. To deliver on that ambition, we select product managers for their intellect and strong drive to advance the open source community. Together, we aim to improve open source quality, outreach, and impact. Our product managers set the vision and the direction to ensure teams deliver the right products in the right markets at the right time. They push the boundaries of the technology landscape to identify and deliver products into new and existing market opportunities.
Our product managers are technology professionals with a software engineering background who strive to become business executives and entrepreneurs. We discuss strategy, plan product development, drive engagement, and promote the open source way. We oversee the entire product lifecycle from conception to delivery, blending technical expertise, strategic thinking, analytics, project management skills and effective communication to ensure products meet both user needs and business objectives.
We have open product manager roles across a wide range of product domains, including:
- Ubuntu Platform - Our Ubuntu experience on Desktop, Server, Windows (WSL), Multipass, Gaming, Enterprise, & Hardware Enablement
- Ubuntu Pro Services - Our key commercial offerings Ubuntu Pro, Compliance, Standards, Security Engineering, and Managed Services on cloud and on prem
- IoT - Ubuntu on embedded devices and/or edge servers, device management, and robotics
- Cloud - Ubuntu in public and private clouds, promoting automation frameworks, and including technologies such as Kubernetes, MAAS, and LXD
- Telco - Open source for Telco's including technologies and standards related to Core Network, RAN/vRAN, SoNIC, DENT, and SmartNICs
- Finance - Open source solutions for financial institutions including trading platforms, blockchain technologies, regulatory compliance, and AI-driven analytics
- Automotive - Open source solutions for autonomous driving, in-vehicle infotainment, connected vehicles, and compliance with automotive industry standards such as ISO 26262 and ISO 21434
- Application Management - Open source solutions in the enterprise including Observability, IAM, App Stores and technologies such Grafana, GitOps, and Juju Charms
Location: These roles are home based in the EMEA time zone.
This role entails
- Lead the product development lifecycle, reviewing the priorities and goals for your product
- Collaborate with cross-functional teams such as engineering, design, marketing, and sales
- Address common challenges across projects, align on priorities, enable informed decisions, and keep business execution on track
- Conduct market research, analyse industry trends, and gather customer feedback to identify opportunities
- Communicate your product vision, status updates, and key decisions to ensure alignment and manage expectations
- Conduct usability testing, analyse user feedback, and iterate on the product to improve the user experience
- Collaborate with marketing, sales, and support teams to develop go-to-market strategies, create product documentation, and provide training
- Contribute to the success of our sales team in winning new opportunities, reviewing customer feedback and participating in customer meetings
- Guide and mentor a team of product managers, helping them grow in their roles and succeed in their projects
- Oversee the work of multiple product lines, ensuring consistency in strategy and execution across your team
- Facilitate collaboration and resolve conflicts within your team and across other departments
- Exceptional academic results at high school and university
- Understanding of Linux and the wider open source software community
- Understanding of computer architecture, application development, datacenters, cloud or devices
- Passion to write about technologies and the tech landscape
- A strong work ethic, and personal interests aligned with the open source movement
- Curiosity, and the habit of continuous learning
- A strong sense of ownership
- Problem solving and the ability to innovate
- Outstanding communications skills in English, both verbal and written
- For more senior positions, product management experience in the software industry
- Proven experience in managing and mentoring product managers or cross-functional teams
- Ability to manage multiple projects or product lines while maintaining focus on key priorities
- Demonstrated leadership in aligning diverse teams and driving consensus around product strategies
- Willingness to travel internationally up to 4 times a year for company events up to two weeks long
- Familiarity with a particular verticals (e.g. Telco, Finance, Industrial, Automotive)
- Familiarity with the technology ecosystem including Silicon, IHV, ISV, ODM/OEMs, cloud service providers and channel
- Familiarity with cloud native technologies such as Kubernetes, Docker containers & Snaps
- Familiarity with embedded and connected device technology and ecosystems
- Experience in managing distributed teams across different time zones
- Demonstrated ability to foster collaboration and innovation in team settings
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
- Distributed work environment with twice-yearly team sprints in person
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Employee Assistance Program
- Opportunity to travel to new locations to meet colleagues
- Priority Pass, and travel upgrades for long haul company events
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Product Management and Marketing
- Industries Software Development
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