10 Emplois pour Thales - Rennes

Join to apply for the Software Engineer - Data Infrastructure role at Canonical

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Join to apply for the Software Engineer - Data Infrastructure role at Canonical

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Canonical is building a comprehensive automation suite to provide multi-cloud and on-premise data solutions for the enterprise. The data platform team is a collaborative team that develops a full range of data stores and data technologies, spanning from big data, through NoSQL, cache-layer capabilities, and analytics; all the way to structured SQL engines.

We are facing the interesting problem of fault-tolerant mission-critical distributed systems and intend to deliver the world's best automation solution for delivering data platforms.

We have a number of openings ranging anywhere from junior to senior level. We will help you identify a suitable position depending on your experience and interests. Engineers who thrive at Canonical are mindful of open-source community dynamics and equally aware of the needs of large, innovative organisations.

Location: This is a Globally remote role

What your day will look like

The data platform team is responsible for the automation of data platform operations. This includes ensuring fault-tolerant replication, TLS, installation, and much more; but also provides domain-specific expertise on the actual data system to other teams within Canonical. This role is focused on the creation and automation of features of data platforms, not analysing the data in them.

• Collaborate proactively with a distributed team
• Write high-quality, idiomatic Python code to create new features
• Debug issues and interact with upstream communities publicly
• Work with helpful and talented engineers including experts in many fields
• Discuss ideas and collaborate on finding good solutions
• Work from home with global travel for 2 to 4 weeks per year for internal and external events
  
  

• Proven hands-on experience in software development using Python
• Proven hands-on experience in distributed systems
• Have a Bachelor's or equivalent in Computer Science, STEM, or a similar degree
• Willingness to travel up to 4 times a year for internal events
  
  

• Experience operating and managing data platform technologies like PostgreSQL, MySQL, MongoDB, OpenSearch, Kafka, Yugabyte, Trino, Superset, Atlas, Ranger, and Redis
• Experience with Linux systems administration, package management, and operations
• Experience with the public cloud or a private cloud solution like OpenStack
• Experience with operating Kubernetes clusters and a belief that it can be used for serious persistent data services
  
  

• Fully remote working environment - we've been working remotely since 2004!
• Personal learning and development budget of 2,000USD per annum
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Parental Leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues at 'sprints'
• Priority Pass for travel and travel upgrades for long haul company events
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Engineering and Information Technology
• Industries Software Development

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Senior Jira Software Engineer at Canonical – Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in more than 80 countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing.

We are hiring a Jira Software Engineer to manage the Atlassian stack at Canonical, including administration, configuration, automation, and integration responsibilities. Our goal is to enable Canonical engineering and business teams to leverage Atlassian Jira, work on challenging assignments, and enable teams to make data-driven decisions. The role sits in the Commercial Systems team that integrates business systems to ensure reliable data flows at the right time to the right place, and to automate business processes across the company. We work with popular SaaS solutions such as Jira, Salesforce, NetSuite, Greenhouse, GSuite, and others. We leverage Python and Go with open source tools like Airbyte and Temporal to implement data-driven decisions and increase operational efficiency.

Location: This role can be held anywhere in EMEA time zones.

• Manage the entire Atlassian Cloud ecosystem at Canonical


• Design, document, and implement processes and automation in Jira


• Design, document, and implement integrations between Jira and the data warehouse


• Create analytical dashboards to enable stakeholders to make data-driven decisions


• Create learning resources that scale


• Collaborate with engineering, operations, and support teams at a global scale


• Take ownership of critical escalations and resolve them in a timely manner

• Exceptional academic track record from both high school and university


• Experience with Atlassian Jira and its ecosystem as an administrator


• Understanding of common Jira usage patterns for various technical and non-technical departments


• Experience as a software developer in Python


• Professional written and spoken English


• Excellent interpersonal skills, curiosity, flexibility, and accountability


• Ability to collaborate remotely with a diverse set of team members and stakeholders, and to remain highly motivated, productive, and organized in a fully remote environment


• Willingness and ability to travel internationally about twice a year for company events (up to two weeks)

• A perspective on process architecture


• Experience with complex cross-project automation

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually to recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with benefits that reflect our values. We balance programs to meet local needs and ensure fairness globally.

• Distributed work environment with twice-yearly team sprints in person


• Personal learning and development budget of USD 2,000 per year


• Annual compensation review


• Recognition rewards


• Annual holiday leave


• Maternity and paternity leave


• Employee Assistance Program


• Opportunities to travel to new locations to meet colleagues


• Travel upgrades for long-haul company events

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the publisher of Ubuntu, one of the most important open-source projects and a platform for AI, IoT, and the cloud, we are shaping the future of software. We recruit on a global basis and set high standards for new hires. We have spoken of remote-work since 2004. Working at Canonical is a forward-looking opportunity that challenges you to think differently, work smarter, and continuously improve.

Canonical is an equal opportunity employer

We foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

• Mid-Senior level

• Full-time

• Engineering and Information Technology

• Software Development

Join to apply for the Software Engineer - Data Infrastructure - Kafka role at Canonical

3 days ago Be among the first 25 applicants

Join to apply for the Software Engineer - Data Infrastructure - Kafka role at Canonical

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Canonical is building a comprehensive automation suite to provide multi-cloud and on-premise data solutions for the enterprise. The data platform team is a collaborative team that develops a managed solutions for a full range of data stores and data technologies, spanning from big data, through NoSQL, cache-layer capabilities, and analytics; all the way to structured SQL engines (similar to Amazon RDS approach).

We are facing the interesting problem of fault-tolerant mission-critical distributed systems and intend to deliver the world's best automation solution for delivering managed data platforms.

We are looking for candidates from junior to senior level with interests, experience and willingness to learn around Big Data technologies, such as distributed event-stores (Kafka) and parallel computing frameworks (Spark). Engineers who thrive at Canonical are mindful of open-source community dynamics and equally aware of the needs of large, innovative organisations.

Location: This is a Globally remote role

What your day will look like

The data platform team is responsible for the automation of data platform operations, with the mission of managing and integrating Big Data platforms at scale. This includes ensuring fault-tolerant replication, TLS, installation, backups and much more; but also provides domain-specific expertise on the actual data system to other teams within Canonical. This role is focused on the creation and automation of infrastructure features of data platforms, not analysing and/or processing the data in them.

• Collaborate proactively with a distributed team
• Write high-quality, idiomatic Python code to create new features
• Debug issues and interact with upstream communities publicly
• Work with helpful and talented engineers including experts in many fields
• Discuss ideas and collaborate on finding good solutions
• Work from home with global travel for 2 to 4 weeks per year for internal and external events
  
  

• Proven hands-on experience in software development using Python
• Proven hands-on experience in distributed systems, such as Kafka and Spark
• Have a Bachelor's or equivalent in Computer Science, STEM, or a similar degree
• Willingness to travel up to 4 times a year for internal events
  
  

• Experience operating and managing other data platform technologies, SQL (MySQL, PostgreSQL, Oracle, etc) and/or NoSQL (MongoDB, Redis, ElasticSearch, etc), similar to DBA level expertise
• Experience with Linux systems administration, package management, and infrastructure operations
• Experience with the public cloud or a private cloud solution like OpenStack
• Experience with operating Kubernetes clusters and a belief that it can be used for serious persistent data services
  
  

• Fully remote working environment - we've been working remotely since 2004!
• Personal learning and development budget of 2,000USD per annum
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Parental Leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues twice a year
• Priority Pass for travel and travel upgrades for long haul company events
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Engineering and Information Technology
• Industries Software Development

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2 weeks ago Be among the first 25 applicants

OUR STORY: Join Scaleway and shape the sovereign cloud of tomorrow !

Since 1999, we have been designing secure, sustainable infrastructures aimed at supporting the most ambitious companies. Historically known for our dedicated servers (Dedibox), we made a strategic shift to cloud computing in 2015. Staying true to our principles of simplicity, flexibility, and technical excellence, we have become one of the leading players in Europe in the sector. With the rise of artificial intelligence, we have strengthened our commitment, supported by the Iliad Group, which is investing €3 billion to develop a serious, sovereign AI alternative to American and Asian giants. Every day, thanks to our rich catalog of products and services (bare metal, containerization, serverless, AI, etc.), Scaleway proudly serves 38,000 private and public sector clients, from Photoroom to Mistral AI, Golem AI, and ADEME. Our offices are located in Paris, Lille, Toulouse, Bordeaux, Rouen, Rennes and Lyon.

WHY WE NEED YOU? Our growth is driving us to strengthen our AI Infrastructure team to support our next-generation inference platform. Your mission will be to build and operate a production-grade inference infrastructure for AI workloads, in order to enable the deployment and scaling of LLMs and generative AI applications on a sovereign European cloud.

YOUR FUTURE TEAM We work in a collaborative and international environment where the diversity of Scalers, combined with a spirit of sharing, helps bring new projects to life every day, advancing our ambitions together. You will be part of a team of 4 DevOps engineers, working closely on backend and infrastructure topics related to AI inference. The squad is part of a broader AI tribe focused on four strategic products:

• Managed Inference, a platform to deploy, scale, and monitor AI models in production
• Generative APIs, a unified API layer to access cutting-edge generative models (LLMs, Diffusion, etc.)
• AI HPC, serving massive clusters, with thousands of GPU, to high end customers with strong model training needs
• AI Tooling, developing in house technologies to boost Scaleway and the Iliad Group in their daily tasks

Manager information : You will report to Grégoire de Turckheim , who has been with Scaleway for over 14 years. He brings a unique perspective to team leadership, having evolved through several roles in the company, including engineering, product management, logistics, procurement, and strategic partnerships. His cross-functional background helps foster a culture of ownership, agility, and long-term vision.

YOUR DAILY ROUTINE INCLUDES:

• Build and operate infrastructure for serving LLMs and other generative models at scale
• Design, deploy, and maintain Kubernetes-based services optimized for AI inference
• Develop in Golang to build robust and efficient backend services
• Optimize serving stacks using tools like vLLM, Triton, and CUDA
• Integrate open-source AI tooling such as Hugging Face, KServe, or custom components
• Participate in architecture discussions and make high-impact technical decisions
• Keep up with the fast-paced evolution of AI serving ecosystems
• Troubleshoot and resolve complex infrastructure and deployment issues
• Collaborate with internal teams to integrate new AI features
• Contribute to code reviews and knowledge sharing within the team

ABOUT YOU:

Hardskills

• Strong experience with Golang in production environments
• Proficiency with Kubernetes and container orchestration tools
• Knowledge about AI models (LLMs, Diffusion models, …)
• Hands-on experience with deploying and scaling ML models is appreciated
• Solid understanding of backend architectures and DevOps practices

Softskills

• Fast learner with high adaptability to new technologies
• Strong curiosity and willingness to dive deep into emerging AI tools
• Proactive mindset and readiness to take initiative
• Technical autonomy and ownership of your scope
• Clear communicator, capable of explaining complex systems simply

WHAT YOU WILL FIND AT SCALEWAY ?

• Hybrid work: Up to 3 days remote per week
• Modern offices: Creative, ergonomic workspaces in prime locations with terraces and bike facilities
• Healthy dining: Chef-prepared meals at HQ; Swile card for regional sites
• Well-being: Support for gym memberships, childcare, and caregiver services
• Diverse culture: English is as common as French; teams span many nationalities
• Growth mindset: Strong internal mobility and opportunities across the Iliad Group

Why join the Scaleway adventure? A rich and diverse product offering: Scaleway offers over 100 public cloud products in IaaS, PaaS, AI. A cutting-edge technical environment: Scaleway provides modern infrastructures, including high-performance bare metal servers, to tackle exciting technical challenges. Commitment to responsible cloud: Scaleway is dedicated to a more responsible cloud, with data centers powered solely by renewable energy since 2017, minimizing our ecological footprint and holding top-level certification.

The next steps? Discovery call with a recruiter (30 min); Technical interview to validate your expertise (1h); Operational Problem-Solving Interview with the Head of the Tribe to deepen your discussions and assess your fit with the team (45 min); HR interview to tour our offices and meet your future colleagues

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All applications are considered with care, regardless of age, gender, sexual orientation, ethnic or social background, religion, disability, or any other characteristic.

We believe great ideas come from everywhere, and everyone which is why you should definitely apply.

Seniority level: Not Applicable

Employment type: Full-time

Job function: Engineering and Information Technology

Industries: Software Development

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Canonical is looking for an experienced Python developer with a background in MongoDB who will help us to build a fully managed MongoDB solution based on Juju. We're enabling high-performing, rock-solid MongoDB deployments on any cloud or platform our customers choose. We're aiming to build the most reliable and secure way to deploy and operate MongoDB on machines, VMs, public cloud and Kubernetes. The MongoDB team is small, meaning you will be a key contributor and your work will have a significant impact on the product and the broader ecosystem.

• Contribute to building and operating a fully managed MongoDB solution based on Juju across machines, VMs, public cloud and Kubernetes.
• Help ensure reliability and security of deployment and operation of MongoDB.
• Collaborate with engineers to advance the product and the ecosystem in open source environments.

• You love technology and working with brilliant people.
• You are an accomplished senior Python programmer that enjoys challenging projects in mission-critical environments.
• You have experience operating and managing MongoDB clusters.
• You are experienced with modern infrastructure deployment automations or with traditional Linux systems administration, operations, and package management.
• You are passionate about quality and automatic testing.

Work with one of the industry's pioneers in open source with intelligent engineers at every level from engineer to CTO and CEO level. At Canonical we've honed our remote-first culture since 2004, established in the company from the very beginning. Enjoy a competitive salary, the flexibility to work and live where you wish, and the chance to work exclusively on impactful open source projects.

Canonical is proud to foster a workplace free from discrimination. We truly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better platform for our users and customers. This is something we value deeply and we encourage everyone to come be a part of the world of Ubuntu.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Engineering and Information Technology
• Industries: Software Development

Join to apply for the Senior Software Engineer - Digital Workplace role at Canonical

3 days ago Be among the first 25 applicants

Join to apply for the Senior Software Engineer - Digital Workplace role at Canonical

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Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder-led, profitable, and growing.

The role

Our Workplace Engineering team are a highly performant group which specialises in web architecture and analytics specialists. Building new tools, dashboards and analytics that empower colleagues, managers and executives to make better decisions and deliver better work.

What you will do:

• Design and deliver web-based systems and SAAS
• Provide new insights into the Canonical workplace experience
• Enable new processes and improve existing workflows
• Collaborate proactively with a distributed team
• Write high-quality code to create new features
• Debug issues and produce high-quality code to fix them
• Consistently provide high-quality code reviews to other engineers
• Discuss ideas and collaborate on finding good solutions
• Estimate work, set goals and meet them
• Write project specifications, and epics and understand the risks
• Understand completion criteria and push work to completion
• Coaching, mentoring and providing feedback to more junior members of the team, while always developing yourself
• Connect to many data sources and provide insightful visualisations
• Database design and architecture for connected systems
• Developing new and improved working practices for the company
• Providing tooling to support optimised processes
• Love what you do.
  
  

• Backend web service programming in Python and Node.JS
• Solid understanding of web development technologies such as HTML, CSS, and JavaScript.
• Data analytics and statistical analysis
• Natural language processing, sentiment analysis, machine learning
• Data visualisation
  
  

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Team Member Assistance Program & Wellness Platform
• Opportunity to travel to new locations to meet colleagues
• Priority Pass and travel upgrades for long-haul company events
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Engineering and Information Technology
• Industries Software Development

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Overview

DataRobot delivers AI that maximizes impact and minimizes business risk. Our platform and applications integrate into core business processes so teams can develop, deliver, and govern AI at scale. DataRobot empowers practitioners to deliver predictive and generative AI, and enables leaders to secure their AI assets. Organizations worldwide rely on DataRobot for AI that makes sense for their business — today and in the future.

DataRobot is hiring a backend Software Engineer II to expand our Data&Connectors engineering team, with the main focus on expanding capabilities of our GenAI platform and Agentic applications. This role is ideal for someone with a strong foundation in software engineering who is eager to learn, grow, and tackle complex challenges in the rapidly evolving field of AI. Curiosity, a passion for innovation, and a commitment to delivering high-quality software are qualities we highly value.

As an engineer in this team you will be working with a team of experienced engineers working on a bleeding edge of practical GenAI and Agentic application development. The team is located all over the world, including the US, Ukraine, Germany, Poland and Singapore. Our technology stack includes Kotlin, Python, Java, Kubernetes, Docker, NGINX, MongoDB, PostgreSQL, Redis, RabbitMQ, and many other tools.

• Develop, test and support features of DataRobot with the main focus on expanding unstructured data connectivity capabilities of our GenAI platform and Agentic applications.
• Write and maintain automated tests.
• Manage individual work items and communicate clearly about their progress and constraints.
• Communicate clearly and pro-actively with product and technical stakeholders to clarify requirements.
• Seek, give, and receive critical feedback in a constructive manner, including but not limited to code reviews.
• Work collaboratively with peers and take initiative in solving problems and unblocking others.
• Take ownership of the components we develop and deliver work that you can be proud of.
• Engage in engineering on-call escalated support of services owned by the team

• 2+ years of experience writing production-quality code in a collaborative environment, using a JVM language, preferably Kotlin.
• Experience working with cloud platforms: designing, deploying, and maintaining cloud-based solutions
• Desire to learn and use Python to deliver end-to-end solutions.
• Strong problem-solving and critical thinking skills.
• Strong software engineering fundamentals in algorithms and data structures.
• Understanding of key API design and lifecycle management principles.
• Ability and desire to learn about new technologies.
• Personal drive and a proactive approach to getting things done.
• Effective communication behavior: can connect with both technical and non-technical audiences effectively in English

• Python experience.
• Experience in GenAI space, including connecting external systems to RAG pipelines and Agentic systems through MCP protocol.
• 5+ years of development experience.
• Understanding of distributed systems fundamentals and principles related to scalability, performance, and reliability.
• Fundamental understanding of Kubernetes and Helm. Experience in building and running software systems on Kubernetes clusters in production.
• CKAD (Certified Kubernetes Application Developer) certification.
• Publicly reviewable contributions to open-source projects.
• Experience supporting and/or maintaining user-facing code and APIs.
• CI/CD pipeline experience.
• Keen interest in working in a fast-paced, flexible startup environment with a geographically distributed team

The talent and dedication of our employees are at the core of DataRobot’s journey to be an iconic company. We strive to attract and retain the best talent by providing competitive pay and benefits with our employees’ well-being at the core. Here’s what your benefits package may include depending on your location and local legal requirements: Medical, Dental & Vision Insurance, Flexible Time Off Program, Paid Holidays, Paid Parental Leave, Global Employee Assistance Program (EAP) and more!

• Wow Our Customers
• Set High Standards
• Be Better Than Yesterday
• Be Rigorous
• Assume Positive Intent
• Have the Tough Conversations
• Be Better Together
• Debate, Decide, Commit
• Deliver Results
• Overcommunicate

Research shows that many women only apply to jobs when they meet 100% of the qualifications while many men apply to jobs when they meet 60%. At DataRobot we encourage ALL candidates, especially women, people of color, LGBTQ+ identifying people, differently abled, and other people from marginalized groups to apply to our jobs, even if you do not check every box. We’d love to have a conversation with you and see if you might be a great fit.

DataRobot is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. DataRobot is committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. Please see the United States Department of Labor’s EEO poster and EEO poster supplement for additional information.

All applicant data submitted is handled in accordance with our Applicant Privacy Policy .

Embedded Linux Senior Software Engineer - Optimisation

Join to apply for the Embedded Linux Senior Software Engineer - Optimisation role at Canonical

Work across the full Linux stack from kernel through GUI to optimise Ubuntu, the world's most widely used Linux desktop and server, for the latest silicon. The role is a fast-paced, problem-solving position that is challenging yet exciting. The right candidate must be resourceful, articulate, and able to deliver on a wide variety of solutions across PC and IoT technologies. Our teams partner with specialist engineers from major silicon companies to integrate next-generation features and performance enhancements for upcoming hardware.

Location: Globally remote role

• Design and implement the best Ubuntu integration for the latest IoT and server-class hardware platforms and software stacks
• Work with partners to deliver a delightful, optimised, first class Ubuntu experience on their platforms
• Take a holistic approach to the Ubuntu experience on partner platforms with inputs on technical plans, testing strategy, quality metrics
• Participate as technical lead on complex customer engagements involving complete system architectures from cloud to edge
• Help our customers integrate their apps, SDKs, build device OS images, optimise applications with Ubuntu Core, Desktop and Server
• Work with the most advanced operating systems and application technologies available in the enterprise world

Joining Canonical, you will partner with bright minds from all over the world, and work with an exciting set of new technologies in a fast growing company with a unique and ambitious vision to build a better platform with free software. You will work with customers on exciting IoT and server platforms and technologies, built to support different verticals: from robots to data centers, from telco to retail.

• You love technology and working with brilliant people
• You have a Bachelor’s degree in Computer Science, STEM or similar
• You have experience with Linux packaging (Debian, RPM, Yocto)
• You have experience working with open source communities and licences
• You have experience working with C, C++
• You can work in a globally distributed team through self-discipline and self-motivation

Additional Skills That You Might Also Bring

• Experience with graphics stacks
• Good understanding of networking - TCP/IP, DHCP, HTTP/REST
• Basic understanding of security best practices in IoT or server environments
• Good communication skills, ideally public speaking experience
• IoT / Embedded experience – from board and SoC, BMCs, bootloaders and firmware to OS, through apps and services
• Some experience with Docker/OCI containers/K8s

Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.

In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process.

• Fully remote working environment - we’ve been working remotely since 2004!
• Personal learning and development budget of 2,000 USD per annum
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Parental Leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues at sprints
• Priority Pass for travel and travel upgrades for long haul company events

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, we are changing the world on a daily basis. Canonical has been a remote-first company since its inception in 2004.

Canonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

• Mid-Senior level

• Full-time

• Engineering and Information Technology

• Software Development

Join to apply for the Software Support Engineer role at Canonical

3 days ago Be among the first 25 applicants

Join to apply for the Software Support Engineer role at Canonical

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder-led, profitable, and growing.

We are hiring a Software Support Engineer to…

…work in a dynamic and exciting engineering role in Linux-based infrastructure and applications, covering all layers of the stack, including bare metal, virtualization (KVM), containerization (Docker/LXC/LXD), storage (Ceph and Linux filesystems), networking (OVS, OVN and Core networking), OpenStack, Kubernetes and the open source applications running on top of them. It will challenge you to show the breadth of your engineering skills, which will be needed to work on almost any aspect of Ubuntu and the open source applications large enterprise customers run.

This role is an opportunity for a technologist with a passion for Linux and open source to build a career with Canonical and drive success for our customers, community and the company. If you have an affinity for open source software, great communication skills, and a passion for troubleshooting and fixing issues in technology used by millions across the world, then you will enjoy working with some of the best people in the industry at Canonical.

This role deals with critical issues in the open source stack that require upstream bug fixes. Our engineers are able to work productively at any level of the stack including the kernel and in a wide range of languages, to understand and address the software issues at hand. Our group is critical to the success of our customers, partners and Ubuntu itself.

You will help with troubleshooting and driving issues to resolution with workarounds, guidance, and bug fixes to be released upstream and in Ubuntu.

Location: This is a remote role, we have teams in all time zones.

The role entails

• Resolve complex customer problems related to Ubuntu, Kernel, Ceph, OpenStack, or Kubernetes and other open source software
• Maintain a close working relationship with Canonical's Field, Support and product engineering teams
• Participate in upstream communities
• Develop bug fixes, backport patches, and work with upstream for inclusion
• Review code produced by other engineers
• Demonstrate good judgment in technical methods and techniques
• Prioritize work and manage your time effectively against those priorities
• Participate in team discussions to improve processes, tools, and documentation
• Maintain clear, technical and concise communications
• Work from home and travel internationally up to 10% of work time for team meetings, events and conferences
  
  

• An exceptional academic track record
• Background in Computer Science, STEM or similar
• Experience with Linux and open source software
• Experience with at least one of Python, Go, C or C++ on Linux
• A drive to learn unfamiliar technology and deep-dive difficult issues
• Willingness to travel up to 4 times a year for internal events
  
  

• You love technology and working with brilliant people
• You are curious, flexible, articulate, and accountable
• You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
• You have interest in, or willingness to learn about any of the following: Ubuntu Linux - kernel or userspace, Kubernetes, OpenStack, Ceph, QEMU/KVM, LXC/LXD,Postgresql, Mongo, Debian packaging, distributed systems
  
  

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme & Wellness Platform
• Opportunity to travel to new locations to meet colleagues
• Priority Pass and travel upgrades for long-haul company events
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Information Technology
• Industries Software Development

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