61 Emplois pour Services - Vaucresson

**About the Role:**
**Grade Level (for internal use):**
07
**Client Services Associate, Capital Markets**
**The Role**
The Client Services Associate plays a pivotal role in ensuring an exceptional customer experience with Capital IQ Solutions products. The role begins with an intensive training schedule focusing on a variety of areas including: Capital Markets, S&P Capital IQ Platform, and Excel Plug-in, combined with on the job learning experience. This position requires a comprehensive understanding of our products, technical solutions, and the unique needs of our diverse user segments. Our team is dedicated to delivering unparalleled client satisfaction and fostering strong client relationships. This role serves as an excellent entry point into the company, providing a solid foundation for future career growth and advancement primarily in client-facing roles.
**The Team**
You will be part of a rapidly growing organisation with an exceptional corporate culture. Our data, analytics, and research help our customers make informed, smarter business decisions and investments. We are looking for high achievers that are passionate about client services and want to develop their career in a dynamic, high performing and multicultural team. We are looking for graduates who are able to work well within a team and can demonstrate exceptional learning agility, creativity and problem-solving ability.
**The Impact**
Client Services Associates are the first point of contact for clients. You'll work with them personally to optimise their workflows and streamline their research and data analysis needs. If you're a natural problem solver with a passion for finance, then this could be the role for you.
**What's in it for you**
You will be offered the opportunity to assist S&P Global in achieving its mission of being one of the leading providers of analytical information to the world's financial markets.
You will work with a broad range of clients including investment banks, private equity firms, insurance companies, corporates and investment managers. You will get challenged on a daily basis with a steep learning curve. You will get an opportunity to work with a broad range of clients including investment banks, private equity firms, insurance companies, corporates and investment managers and get to be part of a large fun and international team with fantastic opportunities for growth. Work in a hybrid model with two days required in the office. Career paths include client facing roles with our Sales and Customer Success teams.
**Responsibilities**
+ Helping clients to navigate and extract data from the S&P Global Market Intelligence product range.
+ Provide assistance with building models using the S&P Global Market Intelligence Excel Plug-in.
+ Liaising with the content, commercial and technical teams to address any client queries and ensure our data is maintained to the highest standards.
+ On the later stages of development, proactively reaching out to clients to deliver demos and train them on our various offerings. Developing an understanding of the client's workflow prior to the training and provide tailored instructional content to help clients maximize their usage of the S&P Global Market Intelligence product range.
**What We're Looking For**
+ Ability to join a class of new hires in **January 2026**
+ BSc or BA degree, or equivalent graduated no later than January 2026
+ A background in Business, Economics or Finance is beneficial but not a necessity.
+ **Fluency in French or German languages.**
+ Excellent written and verbal presentation and communication skills.
+ Passion in building relationships with finance professionals and enthusiasm in learning and working in the financial services industry.
+ Ability to effectively multitask, prioritise and work in a team. Positive, flexible and proactive with a "can do" attitude. **Right to work requirements** This role is limited to persons with indefinite right to work in the job posting location.
**About S&P Global Market Intelligence**
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
For more information, visit .
**What's In It For** **You?**
**Our Purpose:**
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
**Our People:**
We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
**Our Values:**
**Integrity, Discovery, Partnership**
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of **integrity** in all we do, bring a spirit of **discovery** to our work, and collaborate in close **partnership** with each other and our customers to achieve shared goals.
**Benefits:**
We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.
Our benefits include:
+ Health & Wellness: Health care coverage designed for the mind and body.
+ Flexible Downtime: Generous time off helps keep you energized for your time on.
+ Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
+ Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
+ Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
+ Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
For more information on benefits by country visit: Hiring and Opportunity at S&P Global:**
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
**Recruitment Fraud Alert:**
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here ( .
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**Equal Opportunity Employer**
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to:   and your request will be forwarded to the appropriate person. 
**US Candidates Only:** The EEO is the Law Poster   describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Professional (EEO-2 Job Categories-United States of America), OPRTON203 - Entry Professional (EEO Job Group)
**Job ID:**
**Posted On:**
**Location:** London, United Kingdom

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
As a Services Architect at NTT DATA, you'll play a pivotal role in shaping Managed Services solutions that span multiple technology domains. Your day will involve collaborating with clients, as well as our sales and delivery teams, to co-create value-driven designs, ensuring they are competitive, innovative, secure, and viable over multi-year periods. Your expertise in both solution design and sales will be key in closing opportunities with decision-makers.
You'll design complex managed service solutions to meet client needs, integrating technology and service design across various domains. Your Responsibilities will include conducting sales presentations, and product demonstrations, and collaborating with internal teams and partners to ensure supportable service designs. You will validate new design features and delivery models or recommend improvements to existing services.
Your role involves developing service design deliverables, obtaining sign-off from technical, service, and costing stakeholders, and providing solutions that are commercially competitive while mitigating risk. You will map client requirements to our service elements and coordinate the development of end-to-end solutions covering cloud services, technology architectures, SIAM, SLA, and ITSM practices.
By executing a consulting approach, you'll create consolidated statements of requirements, transition documents, and costings based on client needs, bridging the gap between current and desired states. You will assist sales teams in presenting architecture solutions focused on cost savings and uncovering growth opportunities. You'll also share client outcomes and market conditions with global stakeholders to evolve and innovate our service strategies.
Part of your role will also involve engaging with vendor management, ensuring a smooth transition to service delivery teams, and assisting with commercial model discussions. Your analytical skills will help discover and analyze DATA inputs, ensuring all service costs are accurately populated to reflect the delivery of the service over the contract term.
**To thrive in this role, you need to have:**
+ Deep knowledge of Managed Services, including cloud, global, and distributed delivery models.
+ Certification in TOGAF advantageous.
+ Strong proficiency in Application and Cloud/Infrastructure Managed Services.
+ Experience with costing models in collaboration with sales and finance teams.
+ Up-to-date knowledge of emerging trends in technology such as devSecOps, Cloud Native Services, and Intelligent Automation.
+ Proven track record of designing managed services solutions for large enterprises.
+ Strong analytical abilities to evaluate and interpret diverse information.
+ Ability to communicate improvements and the value of solutions to stakeholders at all levels.
+ Capability to facilitate workshops with clients and internal teams to discover requirements and present solutions.
+ Collaborative team member who contributes to team success within a matrixed organization.
+ Bachelor's degree in information technology or a related field.
**Workplace type** **:**
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Key Responsibilities:**
+ Responsible for client satisfaction by ensuring that services are delivered according to agreed service definitions and Service Level Agreements (SLAs).
+ Acts as the primary point of contact for client inquiries, escalations, and feedback.
+ Understands client business needs and objectives to tailor required services accordingly.
+ Ensures the successful delivery of managed services to clients, meeting service level agreements (SLAs) and quality standards.
+ Collaborates with technical teams to resolve client issues and incidents promptly.
+ Monitors and assesses client satisfaction regularly through feedback mechanisms.
+ Takes proactive measures to address client concerns and continuously improve service quality.
+ Develops account plans and strategies to enhance client engagement and retention.
+ Identifies opportunities for upselling or cross-selling additional services.
+ Manages the implementation of new services, upgrades, and projects for clients.
+ Coordinates project timelines, resources, and deliverables to ensure successful outcomes.
+ Ensures that service delivery aligns with contractual agreements and compliance requirements.
+ Consults with legal team to ensure that all contract escalations are addressed with contract governance.
+ Monitors and reports on contract performance.
+ May oversee financial aspects of client accounts, including budgeting and forecasting.
+ May manage billing and invoicing processes.
+ Collaborates with technical teams to ensure that client environments are stable, secure, and up to date.
+ Stays informed about industry trends and emerging technologies to provide informed recommendations to clients.
+ Identifies and mitigates risks associated with service delivery and client relationships.
+ Develops contingency plans for potential disruptions.
+ Maintains accurate records, client documentation, and incident reports.
+ Provides regular reports on service performance and client satisfaction to internal and external stakeholders.
+ Support pre-sales activities and contract renewals when required.
**Required Skills & Experience:**
+ Proven experience in IT Service Delivery or Managed Services (3+ years).
+ Strong understanding of ITIL practices and service management frameworks.
+ Excellent communication and stakeholder management skills.
+ Ability to manage multiple priorities and work in a fast-paced, international environment.
+ Fluent in English and French (written and spoken).
+ Ability to work autonomously in an environment that is not strictly driven by processes.
+ Demonstrates creativity, proactivity, and a strong sense of ownership.
+ Strong focus on account development, with the ability to identify opportunities for growth and added value.
+ Experience with enterprise customers and complex IT environments is a plus.
**Academic Qualifications and Certifications:**
+ Bachelor's degree or equivalent qualification in Information Technology or Business or related field.
+ Relevant ITIL certification preferred.
+ Experience with infrastructure management, AI or cloud services.
+ Familiarity with service management tools (e.g., ServiceNow).
**What We Offer**
+ A dynamic and inclusive work environment.
+ Opportunities for career growth and international collaboration.
+ Competitive compensation and benefits.
+ Hybrid working model with flexibility.
**Workplace type** **:**
Hybrid Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
**Third parties fraudulently posing as NTT DATA recruiters**
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters-whether in writing or by phone-in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an **@nttdata.com** email address. If you suspect any fraudulent activity, please contact us ( ) .

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
Au sein d'une équipe multi client délivrant plusieurs types de services vous serez amené à travailler régulièrement sur le périmètre Support & Maintenance et ponctuellement sur l'exploitation des solutions de nos clients Support Services.
**Résolution d'incidents sur le périmètre Support & Maintenance :**
+ Vous traitez les tickets ouverts par les équipes techniques de nos clients
+ Vous êtes responsable du diagnostic et de la résolution des pannes (Bug, Hardware, Changement de configuration, Licences.)
+ Vous ouvrez et suivez des incidents auprès de nos constructeurs partenaires
+ Vous assistez à distance nos field engineer qui interviennent sur le terrain chez nos clients.
+ Vous intervenez ponctuellement dans les locaux de nos clients
+ Vous travaillez en coordination étroite avec les centres de services NTT en Europe et dans le monde.
+ Vous contribuez à améliorer continuellement nos méthodes internes et nos procédures techniques selon l'évolution des technologies et vos retours d'expériences.
**Exploitation des infrastructures de nos clients** **Support** **Services :**
+ Vous aidez les utilisateurs finaux en solutionnant les incidents de Niveau 2
+ Vous assurez le maintien en condition opérationnelle (MCO) des solutions
+ Vous êtes en charge de la gestion des événements de supervision (analyse, qualification, résolution, dispatching.)
+ Vous réalisez les implémentations des « Moves, Adds, Changes and Deletes »
+ Vous participez à la configuration d'équipements
+ Vous préparez les changements (Définition du plan de réalisation, définition ou mise à jour de procédures opérationnelles, transfert de compétences vers les Niveaux 1)
+ Vous participez aux évolutions et aux modifications des infrastructures Réseaux et Sécurité et mettez à jour les documentations associées
+ Vous êtes en charge des demandes non-standard ou spécifiques
+ Vous réalisez ponctuellement des changements en heures non ouvrées
**Certifications pertinentes considérées comme souhaitables (liste non exhaustive) :**
+ Cisco CCNA ou équivalent chez d'autres constructeurs
+ Cisco CCNP ou équivalent chez d'autres constructeurs
+ Palo Alto PCNSA ou équivalent chez d'autres constructeurs
+ Palo Alto PCNSE ou équivalent chez d'autres constructeurs
**Expérience requise:**
+ Idéalement de formation Bac +4/5, vous possédez une expérience de 3 à 5 ans sur des missions d'exploitation ou de support informatique.
+ Des connaissances sur des technologies partenaires (Cisco, Fortinet, Palo Alto, HP, Checkpoint, Stormshield, Forcepoint, Infoblox, F5, HP, Juniper, Aruba.) sont nécéssaires.
+ Vous avez une bonne connaissance des systèmes d'information en environnement techniques et une expérience significative dans la mise en œuvre de solutions.
+ Vous êtes motivé(e) pour travailler en équipe au sein d'environnements techniques riches et complexes.
+ La pratique de l'anglais est indispensable pour ce poste en relation directe avec nos centres de Support dans le monde et nos partenaires technologiques internationaux.
**Workplace type** **:**
Hybrid Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
**Third parties fraudulently posing as NTT DATA recruiters**
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters-whether in writing or by phone-in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an **@nttdata.com** email address. If you suspect any fraudulent activity, please contact us ( ) .

Description
The Global Services, Security (GSS) team, a part of Amazon Web Services, leverages the expertise and ingenuity of our builders to establish scalable security solutions for both internal and external customers that drive business outcomes. Our goal of securing the world's workloads and building a brighter future for humanity requires us to focus on reliable delivery of bar raising security outcomes and investment in security mechanisms and automation on behalf of our customers.
The AWS Security Assurance Services team works with our largest enterprise customers to operationalize the shared responsibility model as they migrate to the cloud. Are you a Security, Governance, Risk, and Compliance leader who can build a team that addresses the challenges of migrating systems and workloads to the cloud? Are you skilled at helping executives address their enterprise risk management requirements using highly scalable computing architectures?
The AWS Security Assurance Service team, within GSS, is seeking a talented Practice Manager to help the expansion of the Security Assurance practice and educate our customers on how our product-led, people-powered services help operate their business securely on AWS while also demonstrating assurance that compliance objectives can be achieved. This is an exciting opportunity to contribute at the intersection of cloud, cyber security, and compliance. You will have the opportunity to work with multiple lines of business and learn from (and contribute to) a variety of security and compliance use cases.
This is a customer facing role where success is measured by developing a high performing team of consultants who help enable our customers in moving their workloads and regulated data into the cloud by addressing specific risk, regulatory, and compliance requirements. You will be expected to also support our Business Development team,
positioning the value and applicability of your team into customer projects and long-term relationships.
We are looking for an innovative security and compliance leader who enjoys establishing team and project strategy and then drives consensus across the team to achieve a vision.
Key job responsibilities
Expertise - Builds technical teams that deliver on innovative governance, risk, compliance and security objectives
Solutions - Builds a technical team that can define security, compliance and risk management approaches to customers that help the customer understand how to move sensitive workloads onto the cloud faster.
Delivery - Engagements will require working to resolve security assurance questions and to understand how to manage risk and achieve security and compliance objectives while operating in the AWS Cloud through deep dive discussions, strategic presentations/recommendations, and hands on demonstrations of automating compliance in the AWS environment.
Insights - Lead efforts with AWS engineering, support, and business teams to convey partner and customer feedback as input to AWS technology roadmaps.
Ability to travel to customer sites as needed.
Relationships - Build long-lasting customer relationships with strategic stakeholders, supporting the Business Development and Customer Success efforts of AWS Security Assurance Services.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Basic Qualifications
- 8+ years of experience in an internal or external IT security audit or compliance assessment role.
- Candidate must possess at least one of the following security certifications CISSP, CISM, PCI-QSA certifications, or Certified ISO27001 Lead Implementer
- 8+ years of experience assessing/auditing customers on meeting PCI DSS, ISO 27001, HIPAA, HITRUST, FedRAMP, GDPR, FISMA or NIST/DoD standards.
- Bachelor's degree in Computer Science, Information Systems Management, Information Security, Business or equivalent experience.
Preferred Qualifications
- Experience building common compliance framework controls as well as mapping between different compliance requirements
- Experience automating assessments in enterprise or cloud environments
- Experience assessing security controls for enterprise applications.
- Demonstrated breadth of security expertise in various sub domains such as encryption, identity, incident response, etc.
- - Hands-on technical expertise in technology automation, implementation, integration, and/or deployment
- Demonstrated ability to think strategically about business, product, and technical challenges
- Experience with risk assessment methodologies and risk reporting for executive leadership
- Proven background in clearly writing complex technical documents that can be presented across a varied enterprise corporate audience
Amazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
The Global Services, Security (GSS) team, a part of Amazon Web Services, leverages the expertise and ingenuity of our builders to establish scalable security solutions for both internal and external customers that drive business outcomes. Our goal of securing the world's workloads and building a brighter future for humanity requires us to focus on reliable delivery of bar raising security outcomes and investment in security mechanisms and automation on behalf of our customers.
The AWS Security Assurance Services team works with our largest enterprise customers to operationalize the shared responsibility model as they migrate to the cloud. Are you a Security, Governance, Risk, and Compliance leader who can build a team that addresses the challenges of migrating systems and workloads to the cloud? Are you skilled at helping executives address their enterprise risk management requirements using highly scalable computing architectures?
The AWS Security Assurance Service team, within GSS, is seeking a talented Practice Manager to help the expansion of the Security Assurance practice and educate our customers on how our product-led, people-powered services help operate their business securely on AWS while also demonstrating assurance that compliance objectives can be achieved. This is an exciting opportunity to contribute at the intersection of cloud, cyber security, and compliance. You will have the opportunity to work with multiple lines of business and learn from (and contribute to) a variety of security and compliance use cases.
This is a customer facing role where success is measured by developing a high performing team of consultants who help enable our customers in moving their workloads and regulated data into the cloud by addressing specific risk, regulatory, and compliance requirements. You will be expected to also support our Business Development team,
positioning the value and applicability of your team into customer projects and long-term relationships.
We are looking for an innovative security and compliance leader who enjoys establishing team and project strategy and then drives consensus across the team to achieve a vision.
Key job responsibilities
Expertise - Builds technical teams that deliver on innovative governance, risk, compliance and security objectives
Solutions - Builds a technical team that can define security, compliance and risk management approaches to customers that help the customer understand how to move sensitive workloads onto the cloud faster.
Delivery - Working to resolve security assurance questions and to understand how to manage risk and achieve security and compliance objectives while operating in the AWS Cloud through deep dive discussions, strategic presentations/recommendations, and hands on demonstrations of automating compliance in the AWS environment.
Insights - Lead efforts with AWS engineering, support, and business teams to convey partner and customer feedback as input to AWS technology roadmaps.
Ability to travel to customer sites as needed.
Relationships - Build long-lasting relationships with strategic stakeholders, supporting the Business Development and Customer Success efforts of AWS Security Assurance Services.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Basic Qualifications
- 5+ years' experience in leading teams within IT security, compliance and risk management, data privacy, or security controls.
- 3+ years' experience advising customers on architectures meeting NIST-based industry standards such as NIST 800-53, FedRAMP, NIST 800-171, and CMMC.
- 3+ years' experience with enterprise risk management methods
- 3+ years' experience assessing the security posture and producing evidence of control effectiveness in cloud environments
- Bachelor's degree in computer science, Information Systems Management, Information Security or equivalent experience required.
Preferred Qualifications
- Experience in performing security assessments and information system audits of network, operating systems, application security, as well as auditing IT processes.
- Experience with Agile, CI/CD, DevOps approach and how they impact risk management and compliance.
- Audit certification such as Certified Information System Auditor (CISA)CMMC certification such as CMMC CCP
- Demonstrated ability to think strategically about business, product, and technical challenges.
- Use of attack and threat modeling techniques to inform enterprise risk
- Master's degree in computer science, Information Systems Management, Information Security or equivalent experience.
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