11 Emplois pour Support Opérations - France

Sr administrator (support & operations)

Paris, ILE DE FRANCE Hcl Technologies

Publié il y a 7 jours

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Description De L'emploi

Project role: Sr Administrator (Support & Operations)

Skills: SERVICE DESK

No. of positions: 1

About HCLTech

HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We are powered by our people—a global, diverse, multi-generational talent representing 161 nationalities whose unique perspectives and passion drive our culture of proactive value creation and problem-solving.

Our purpose is to bring together the best of technology and our people to supercharge progress for everyone—our clients, partners, stakeholders, communities, and the planet. We are deeply committed to our ESG agenda, creating sustainable, technology-enabled solutions with our clients and partners. We embed ESG principles into every aspect of our business, aiming for responsible, inclusive, and long-term benefits. We have committed to achieving net zero by 2040.

To learn more, visit .

Sr Administrator (Support & Operations)

Job Summary

To provide advanced technical support, troubleshooting, and root cause analysis to ensure positive customer feedback.

Key Responsibilities

  1. Adhere to quality standards, regulatory requirements, and company policies.
  2. Support complex incidents escalated by analysts, perform root cause analysis, and implement solutions to resolve technical and security issues.
  3. Contribute to value-adding activities such as updating and managing the knowledge base, training new hires, and coaching analysts.
  4. Resolve complex tickets within agreed SLAs and collaborate with other support teams to ensure seamless operations and security.
  5. Ensure a positive customer experience and high CSAT through first call resolution, minimizing rejected resolutions or reopened cases, and mitigating security threats.
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Operations Support Specialist

Paris, ILE DE FRANCE Pactum AI, Inc.

Publié il y a 7 jours

Emploi consulté

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Description De L'emploi

Here's your chance to be one of the early employees in a start-up that aspires to dominate the way how global businesses make agreements. Pactum is an AI system that is automatically performing negotiations directly with suppliers, via a chat interface, across the entire procurement value chain on a massive scale. It helps to autonomously optimize economic terms between our clients and their suppliers and therefore creates value out of thin air. If you want to be a part of this revolutionary opportunity and work with the largest enterprises in the world, then look no further!

We are looking for an enthusiastic and motivated Operations Support Specialist to ensure the success of the users of our automated negotiation product. The position is responsible for communicating with and supporting the end users of our product, and proposing solutions to improve our processes.

To support this, you'll collaborate cross-functionally with dedicated team members across various functions including customer operations, implementation, project management, product, and engineering. This is a part-time position for a shorter duration.

Responsibilities
  • Work closely with the Implementation team and the Lead Negotiation Success Manager to deliver the best possible negotiation project in the world
  • Collaborate with the Program Manager Project Team during the live phase, jointly responsible for delivering client and Pactum value through automated negotiations
  • Support the users of our product with a customer-centric mindset by helping them to address issues and challenges
  • Drive the success of negotiations through calling, emailing, and chats
  • Edit configuration of all existing automation elements in Pactum to ensure optimal automated processes by collaborating with the Lead Negotiation Success team
  • Help the users of our product to achieve agreements in our software and use our software
  • Make decisions on how to most efficiently deliver high-quality support during full-roll-out
  • Participate in analyzing the project results and suggest future improvements
  • Ensure we achieve our KPIs, OKRs, and Strategic Initiatives on Company and Team levels
Qualifications
  • Strongly fluent in English
  • Customer-facing experience preferred
  • Experience in a fast-paced, customer-centric environment
  • Ease and comfort in speaking on the phone
  • Experience in outbound sales, call center, or cold calling preferred but not required
  • Startup experience preferred but not required
  • Experience using a CRM preferred, or ability to pick up new technology quickly
  • Comfortable communicating new ideas for process improvements, curious nature, seeking information and answers
  • Experience working in translation preferred but not required
  • Are comfortable working in hours between 2-11 pm EEST
Why should you join Pactum?
  • We're backed by $55M in funding, including from our customer Maersk and our integration partner Docusign.
  • We're on the lookout for outstanding talents. If you're passionate about making an impact in the B2B tech industry and helping evolve a blossoming enterprise into a global leader, Pactum is where you belong.
  • Beyond offering a competitive salary, our investor backing underscores our stability and fast-paced growth.
  • We believe in a balanced work-life dynamic. To support that, we offer unlimited PTO and flexible working hours.
  • At Pactum, we champion a culture that's collaborative, innovative, and inclusive. Every voice is heard, every idea valued, and every team member plays an integral role in our journey.

So, what do you say? Ready for the adventure?

We know that imposter syndrome and the confidence gap can hinder spectacular candidates in the job search process. Please consider applying, even if your background and experience don’t meet every bullet point in this job post — we’d love to hear from you.

Please note that all job postings in the United States are fully remote with the option to work anywhere in the continental U.S. unless specified otherwise. For EU positions, please speak with the recruiting team about on-site/remote flexible working options.

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Operations Support Agent-Associate

Paris, ILE DE FRANCE FedEx Group

Publié il y a 7 jours

Emploi consulté

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Description De L'emploi

En tant qu’Agent Support aux Opérations, vous assurez le bon fonctionnement du comptoir de l’agence de manière professionnelle et courtoise, en traitant les demandes générales des clients, en recevant et traitant leurs expéditions, conformément aux procédures définies au niveau local.

Vous êtes régulièrement en interaction avec les autres services et stations opérationnelles.

Responsabilités
  • Accueillir et informer notre clientèle
  • Traiter les colis remis par les clients au national et à l’international selon les procédures FedEx en respectant les formalités de douane inhérentes au pays
  • Recevoir et contrôler les règlements au comptant et les enregistrer
  • Gérer la partie administrative du poste
Qualifications
  • Première expérience appréciée dans le domaine du transport, logistique ou relation client/fournisseur
  • Excellentes compétences en communication et esprit d’équipe
  • Capacité à gérer son temps de manière efficace en portant attention aux détails
  • Homme/femme autonome et de terrain
  • Aisance sur les outils informatiques
  • Capacité à résoudre des problèmes
  • Très bon niveau d’anglais, 50% de notre clientèle est étrangère

FedEx a développé une philosophie qui place l’individu au premier plan, et que nous prenons très au sérieux. En tant qu’employeur, nous prônons l’égalité des chances professionnelles et pouvons nous targuer de disposer d’un personnel diversifié et inclusif auquel nous offrons des possibilités d’évolution.

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Senior Customer Operations & Support Engineer

Thales

Publié il y a 2 jours

Emploi consulté

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Description De L'emploi

Location: Noida Berger Tower, India

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure. Present in India since 1953, Thales is headquartered in Noida, Uttar Pradesh, and has operational offices and sites spread across Bengaluru, Delhi, Gurugram, Hyderabad, Mumbai, Pune among others. Over 1800 employees are working with Thales and its joint ventures in India. Since the beginning, Thales has been playing an essential role in India’s growth story by sharing its technologies and expertise in Defence, Transport, Aerospace and Digital Identity and Security markets.

Job Summary:

We are seeking a dynamic and experienced Customer Relation Expert to join our Customer Operations & Support team. The primary mission of this role is to elevate the overall communication standards of the team, ensuring effective and professional interactions with customers. The ideal candidate will have a strong background in communication strategies, training, and a passion for enhancing customer experiences. Excelling at analyzing customer feedback, identifying areas for improvement, and implementing successful process enhancements. Committed to leveraging technology and data-driven insights to drive customer satisfaction and operational efficiency.

Responsibilities:

  • Develop and implement communication strategies to improve the team's ability to convey information clearly and effectively to customers.
  • Create guidelines and best practices for written and verbal communication.
  • Design and deliver training programs focused on enhancing communication skills, including active listening, empathy, and conflict resolution.
  • Monitor and evaluate customer interactions to ensure adherence to communication standards.
  • Provide one-on-one coaching and mentoring to team members to help them improve their communication abilities.
  • Provide constructive feedback to team members based on reviews and customer feedback.
  • Develop templates, scripts, and other communication tools to support the team in delivering consistent and high-quality responses.
  • Analyze customer satisfaction data to identify areas for improvement in communication.
  • Implement initiatives to address identified gaps and enhance customer satisfaction.
  • Foster a culture of open communication and continuous improvement within the team.

Qualifications:

  • Bachelor's degree in Communications, Marketing, or Computer Sciences.
  • Proven experience in a communication or customer support role.
  • Excellent written and verbal communication skills.
  • Strong training and coaching abilities.
  • Proficiency in customer service software and tools.
  • Analytical skills to interpret customer feedback and performance metrics.
  • Ability to work collaboratively in a multicultural and international environment.

Preferred Skills:

  • Experience in a customer-facing role.
  • Empathy, adaptability and flexibility.
  • Knowledge of customer support best practices.
  • Familiarity with cloud services and communication analytics tools.

English proficiency, another languages

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now! #J-18808-Ljbffr
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Japanese Speaking - Operations Support Administrator

Paris, ILE DE FRANCE JAC Recruitment (UK) Ltd.

Publié il y a 7 jours

Emploi consulté

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Description De L'emploi

■会社概要

当社は、日本発のグローバル企業として、長年にわたり欧州を含む国際市場において、物流および移転支援サービスを展開してきました。世界各地に広がるネットワークと、日本的な細やかなサービス品質を融合させ、顧客に安心と信頼を提供しています。

■業務内容(事務職)

社内の事務業務全般をご担当いただきます。
営業部門やオペレーション部門と連携しながら、正確かつ丁寧な事務処理を行っていただくポジションです。

  • 各種書類の作成・管理(契約書、見積書、社内資料など)

  • 請求書の作成および会計システムへの計上処理

  • 顧客情報や案件データの入力・更新

  • 社内外とのメール・電話対応

  • その他、部門内の庶務業務

■応募資格
  • フランスにて制限のない就労ビザをお持ちの方(ワーキングホリデーやグラジュエートビザは除く) (必須)

  • 事務職またはバックオフィス業務の経験者歓迎

  • 日本語:ネイティブレベル

  • フランス語または英語:業務上支障のないレベル(社内連携・書類対応)

■求める人物像
  • 丁寧かつ正確な事務処理ができる方

  • チーム内外との円滑なコミュニケーションが取れる方

  • 複数業務を並行して進めることができる方

  • 責任感を持って業務に取り組める方

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IT OPERATIONS SUPPORT IV (H/F)

TE Connectivity

Aujourd'hui

Emploi consulté

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Description De L'emploi

Job Posting Title: IT OPERATIONS SUPPORT IV (H/F)
Job ID:140097
Job Code: 30003871
Business Unit: GLOBAL TEIS (10003)
Building: Tyco Electronics Simel S.A.S. (576)
Band/Level: 6-2-S
Hiring Manager: DORIAN NIEF
Recruiter: Tracy FRESSANCOURT
Relocation: No
Travel: Less than 10%
Employee Referral Amount:
Education Experience: Other
Employment Experience: Less than 1 year


At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Overview

Tyco Electronics Simel SAS est une société faisant partie du groupe TE CONNECTIVITY, entreprise mondiale qui conçoit et fabrique plus de 500 000 produits connectant et protégeant le flux d'électricité et de données.
Le site de Tyco Electronics Simel S.A.S est basé à Gevrey-Chambertin. Il est reconnu centre de compétence connectique de puissance pour la division Energy.
Tyco Electronics Simel S.A.S est spécialisée dans la production de connecteurs, de raccords et armements, d’accessoires de câbles pour les clients sur les marchés de la Haute et Moyenne Tension, pour des réseaux aériens ou souterrains.

Nous recherchons un/une : Technicien Support IT (H/F)

Le Technicien Support IT IV est responsable du déploiement, de l'installation, de la configuration, ainsi que de l'entretien et de la maintenance des éléments matériels et logiciels du Système d'Information, incluant le parc informatique et télécom.
Il assure également une assistance technique et un support aux utilisateurs, tout en participant à la mise en œuvre des projets informatiques.

Job Requirements
  • Raison d’être du poste / finalité principale du poste:

    Assistance aux utilisateurs* : Fournir un support technique, gérer les demandes via le système de tickets (TEIS Service Desk), et former les utilisateurs sur les technologies informatiques.

    *Documentation* : Gérer et mettre à jour les documentations informatiques (procédures, instructions), suivre les dossiers administratifs, et participer à la gestion des contrats d'assistance technique et de maintenance.

    *Diverses Activités* : Contribuer aux audits de site, à la formation des apprentis, et participer à des projets informatiques à l’échelle du groupe TE Connectivity.

    *Sécurité* : Garantir l'application des procédures de sécurité en vigueur dans le groupe.

    Aptitudes professionnelles :

    • Formation en informatique ou expérience équivalente.
    • Connaissance des outils de gestion de parc informatique et des logiciels de gestion d'incidents.
    • Connaissances solides des systèmes d'exploitation, des outils bureautiques et informatiques.
    • Maîtrise des réseaux de base (routage, câblage) et des différents équipements informatiques.
    • Compétences en administration des systèmes et gestion des incidents.
    • Compréhension des risques liés à l'utilisation des systèmes (virus, piratage).
    • Adaptabilité face aux évolutions technologiques.
    • Bonnes capacités de communication et sens de la relation client.
    • Proactivité, gestion des priorités, et capacité à travailler en équipe.
    • Autonomie, sens des responsabilités et force de proposition.
    • Rigueur, organisation, et résistance au stress.
    • Maîtrise de l'anglais technique et intégrité professionnelle
What your background should look like

Typically requires 4 or more years of related work experience. Requires high school diploma. Completion of an AA degree or equivalent is preferred.

Competencies Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

ABOUT TE CONNECTIVITY
TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers, medical technology and more. With more than 85,000 employees, including 9,000 engineers, working alongside customers in approximately 130 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at and onLinkedIn , Facebook , WeChat, Instagram and X (formerly Twitter).

WHAT TE CONNECTIVITY OFFERS:
We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations - the well-being of our employees is our top priority!

• Competitive Salary Package
• Performance-Based Bonus Plans
• Health and Wellness Incentives
• Employee Stock Purchase Program
• Community Outreach Programs / Charity Events
• Employee Resource Group

IMPORTANT NOTICE REGARDING RECRUITMENT FRAUD
TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Please be advised that TE Connectivity never requests payment or fees from job applicants at any stage of the recruitment process. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come only from actual email addresses ending in @te.com . If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information, and to report the incident to your local authorities.

Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site.

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IT OPERATIONS SUPPORT IV (H/F)

TE Connectivity

Aujourd'hui

Emploi consulté

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Description De L'emploi

IT OPERATIONS SUPPORT IV (H/F)
Job Posting Title: IT OPERATIONS SUPPORT IV (H/F)
Job ID: 140097
Job Code: 30003871
Business Unit: GLOBAL TEIS (10003)
Building: Tyco Electronics Simel S.A.S. (576)
Band/Level: 6-2-S
Hiring Manager: DORIAN NIEF
Recruiter: Tracy FRESSANCOURT
Relocation: No
Travel: Less than 10%
Employee Referral Amount:
Education Experience: Other
Employment Experience: Less than 1 year
**At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.**
**Job Overview**
Tyco Electronics Simel SAS est une société faisant partie du groupe TE CONNECTIVITY, entreprise mondiale qui conçoit et fabrique plus de 500 000 produits connectant et protégeant le flux d'électricité et de données.
Le site de Tyco Electronics Simel S.A.S est basé à Gevrey-Chambertin. Il est reconnu centre de compétence connectique de puissance pour la division Energy.
Tyco Electronics Simel S.A.S est spécialisée dans la production de connecteurs, de raccords et armements, d'accessoires de câbles pour les clients sur les marchés de la Haute et Moyenne Tension, pour des réseaux aériens ou souterrains.
Nous recherchons un/une : Technicien Support IT (H/F)
Le Technicien Support IT IV est responsable du déploiement, de l'installation, de la configuration, ainsi que de l'entretien et de la maintenance des éléments matériels et logiciels du Système d'Information, incluant le parc informatique et télécom.
Il assure également une assistance technique et un support aux utilisateurs, tout en participant à la mise en œuvre des projets informatiques.
**Job Requirements**
+ **Raison d'être du poste / finalité principale du poste :** Assistance aux utilisateurs* : Fournir un support technique, gérer les demandes via le système de tickets (TEIS Service Desk), et former les utilisateurs sur les technologies informatiques.*Documentation* : Gérer et mettre à jour les documentations informatiques (procédures, instructions), suivre les dossiers administratifs, et participer à la gestion des contrats d'assistance technique et de maintenance.*Diverses Activités* : Contribuer aux audits de site, à la formation des apprentis, et participer à des projets informatiques à l'échelle du groupe TE Connectivity.*Sécurité* : Garantir l'application des procédures de sécurité en vigueur dans le groupe. **Aptitudes professionnelles :**
+ Formation en informatique ou expérience équivalente.
+ Connaissance des outils de gestion de parc informatique et des logiciels de gestion d'incidents.
+ Connaissances solides des systèmes d'exploitation, des outils bureautiques et informatiques.
+ Maîtrise des réseaux de base (routage, câblage) et des différents équipements informatiques.
+ Compétences en administration des systèmes et gestion des incidents.
+ Compréhension des risques liés à l'utilisation des systèmes (virus, piratage).
+ Adaptabilité face aux évolutions technologiques.
+ Bonnes capacités de communication et sens de la relation client.
+ Proactivité, gestion des priorités, et capacité à travailler en équipe.
+ Autonomie, sens des responsabilités et force de proposition.
+ Rigueur, organisation, et résistance au stress.
+ Maîtrise de l'anglais technique et intégrité professionnelle
**What your background should look like**
Typically requires 4 or more years of related work experience. Requires high school diploma. Completion of an AA degree or equivalent is preferred.
**Competencies**
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
**ABOUT TE CONNECTIVITY**
TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers, medical technology and more. With more than 85,000 employees, including 9,000 engineers, working alongside customers in approximately 130 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at and on LinkedIn ( ,Facebook ( ,WeChat, ( Instagram andX (formerly Twitter). ( TE CONNECTIVITY OFFERS:**
We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations - the well-being of our employees is our top priority!
- Competitive Salary Package
- Performance-Based Bonus Plans
- Health and Wellness Incentives
- Employee Stock Purchase Program
- Community Outreach Programs / Charity Events
- Employee Resource Group
**IMPORTANT NOTICE REGARDING RECRUITMENT FRAUD**
TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Please be advised that TE Connectivity **never requests payment or fees** from job applicants at any stage of the recruitment process. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come **only from** **actual** **email addresses ending in @te.com** . If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information, and to report the incident to your local authorities.
Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site.
Location:
GEVREY-CHAMBERTIN, 21, FR, 21220
City: GEVREY-CHAMBERTIN
State: 21
Country/Region: FR
Travel: Less than 10%
Requisition ID: 140097
Alternative Locations:
Function: Information Technology
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.
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Manager. Operations & Business Support

Praxis Group

Publié il y a 7 jours

Emploi consulté

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Description De L'emploi

Praxis is an independent, leading provider of bespoke private wealth, corporate administration and yacht services to companies, individuals and families across the world.

Our expertise and experience is driven by recruiting and retaining the brightest and best, and creating a culture that allows people to thrive. Our independence encourages an open culture where every voice is valued. We care about creating an environment that hears, supports and shares openly with all our people.

Teamwork and collaboration are at the heart of our approach, and we nurture an environment of openness and respect where everyone feels valued.

Be heard. Be part of the Praxis Group.

Our central services team provides centralised support to the Group. A career with us provides the chance to work with colleagues across our global network, delivering support across technology & business systems, marketing & communications, finance & accounting, compliance & risk, HR, facilities and administration.

Job summary:

To ensure that there are sufficient processes, procedures and reporting systems in place to monitor, review, assess and minimise client operational & AML/CFT risk within the business, whilst acting in accordance with the local Laws, Orders, Codes of Practice and Regulations and Group policies.

In particular the post holder is expected to work with the other departments to ensure that systems & controls are fully effective; up to date and compliant with our regulatory obligations.

Job accountabilities:

Policies and Procedures

  1. Be a member of the Policies & Procedures Committees (Channel Islands)
  2. Be responsible for reviewing and drafting policies and assisting in the implementation of these across the client facing teams, to include training on new policies and processes as required.
  3. To implement a process to monitor and review Policies, Procedures, Guidance and Briefing Notes on a triennial basis and to co-ordinate such reviews with the ‘owning’ departments to ensure they remain fit for purpose.

Business Support

  1. Understand and apply local legislation relating to drug trafficking, money laundering, terrorist financing and any other legislation that impacts on the conduct of fiduciary business within the jurisdiction.
  2. Stay up to date with changes in legislative and professional standards that impact on the Company’s work.
  3. Identify and respond appropriately to risk situations relevant to the Company and/or its clients and implement adequate internal controls to mitigate risk.
  4. Analyse reports and facilitate the flow of information.
  5. Assist with risk reporting through KPIs
  6. Manage the Outsourcing process for the Channel Islands

Corporate Governance

  1. Actively champion Praxis' values by promoting a culture of professionalism, teamwork, and leadership.
  2. Understand Praxis' business plan and the direction in which the Group is heading.
  3. Understand how the role of each individual contributes to Praxis' vision.
  4. Understand and acknowledge the need for change.
  5. Act as a member of various committees as agreed from time to time.

Leadership

  1. Promote a culture of continuous training, development, and progression.
  2. Cascade information to the team regularly and actively invite and act upon upward feedback.
  3. Inspire others through own actions and behaviours.

Personal Development

  1. Attend seminars and workshops, read industry publications and advisory briefs, and follow developments in wealth management to enhance professional and technical knowledge.
  2. Shape own development by identifying areas to improve own knowledge and skills and actively seek assistance.
  3. Maintain evidence of continuing professional development to meet regulatory requirements.

Professional Qualifications and Experience

  1. Minimum of 5 years’ experience in a relevant role
  2. Successful attainment of relevant professional qualification

Skills and Knowledge

  1. Strong communication skills and be adept at building relationships across the business
  2. Understanding of the broad spectrum of risks facing the sector; including but not limited to data security, people related, regulatory risk, etc
  3. Sound understanding of industry best practices in relation to operations and risk management
  4. Experience in working in the Private Wealth / Corporate Services sector on a cross jurisdictional basis
  5. Demonstrated ability to write technical reports
  6. Ability to manage projects with minimum supervision
  7. Good presentation skills
  8. Sound judgement
  9. Ability to coach and mentor junior colleagues.

Additional Information

In addition, all our team members are expected to be committed to our core values:

  1. We inspire
  2. We listen
  3. We trust
  4. We succeed together

To apply

We encourage you to apply well in advance of the deadline and if you are successful, we will meet with you as soon as possible.

Our Commitment to Diversity

We want you to bring your full self to work and maximise your potential. Praxis Group is a place where everyone can thrive, whatever their gender, ethnicity, disability, sexual orientation, and socio-economic background.

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Alternance - Operations and Service Support Specialist

Suresnes, ILE DE FRANCE Philips Iberica SAU

Publié il y a 7 jours

Emploi consulté

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Description De L'emploi

Alternance - Operations and Service Support Specialist

En tant que Spécialiste du Support des Opérations et des Services chez Philips, vous jouerez un rôle essentiel dans l'amélioration de la qualité de notre prestation de services et solutions en France.

Votre fonction :

  1. Vous serez chargé de veiller à la bonne exécution des contrats de maintenance incluant la saisie des contrats, la facturation, et le suivi de la conformité des contrats.
  2. Votre travail sera axé sur l'amélioration continue de nos process opérations Service pour l’activité monitoring.
  3. Vous collaborerez avec votre équipe pour atteindre les objectifs et optimiser les résultats des services.

Vous êtes la personne qu'il nous faut si :

  1. Vous êtes actuellement étudiant en master en business, gestion, ou dans un domaine similaire.
  2. Vous êtes compétent en Excel, une expérience avec SAP ou Salesforce serait un plus.
  3. Vous avez de solides compétences en anglais et la maîtrise nécessaire du français.
  4. Vous avez un esprit analytique pour créer des rapports ; ouvert d'esprit avec un fort intérêt pour l'amélioration continue.

À propos de Philips

Nous sommes une entreprise spécialisée dans les technologies de la santé. Nous avons bâti toute notre entreprise autour de la conviction que chaque être humain compte. Et nous ne nous arrêterons pas tant que chaque individu n'aura pas accès aux soins de santé de qualité qu'il mérite. Faites le travail de votre vie pour aider à améliorer la vie des autres.

Si ce poste vous intéresse et si vous correspondez à de nombreux critères ; pas nécessairement à tous, nous vous encourageons à postuler. Vous serez peut-être le candidat idéal pour ce poste, ou pour un autre, chez Philips. Apprenez-en davantage sur notre engagement envers la diversité et l'inclusion ici .

#J-18808-Ljbffr
Désolé, cet emploi n'est pas disponible dans votre région

Alternance - Operations and Service Support Specialist

Paris, ILE DE FRANCE Philips Iberica SAU

Publié il y a 7 jours

Emploi consulté

Appuyez à nouveau pour fermer

Description De L'emploi

Job Title Job Description

Alternance - Operations and Service Support Specialist

En tant que Spécialiste du Support des Opérations et des Services chez Philips, vous jouerez un rôle essentiel dans l'amélioration de la qualité de notre prestation de services et solutions en France.

Votre fonction :

  1. Vous serez chargé de veiller à la bonne exécution des contrats de maintenance, incluant la saisie des contrats, la facturation, et le suivi de la conformité des contrats.
  2. Votre travail sera axé sur l'amélioration continue de nos processus opérationnels, notamment pour l’activité monitoring.
  3. Vous collaborerez avec votre équipe pour atteindre les objectifs et optimiser les résultats des services.

Vous êtes la personne qu'il nous faut si :

  • Vous êtes actuellement étudiant en master en business, gestion, ou dans un domaine similaire.
  • Vous êtes compétent en Excel; une expérience avec SAP ou Salesforce serait un plus.
  • Vous avez de solides compétences en anglais et la maîtrise nécessaire du français.
  • Vous avez un esprit analytique pour créer des rapports, êtes ouvert d'esprit, avec un fort intérêt pour l'amélioration continue.

À propos de Philips :

Nous sommes une entreprise spécialisée dans les technologies de la santé. Nous avons bâti toute notre entreprise autour de la conviction que chaque être humain compte.

Et nous ne nous arrêterons pas tant que chaque individu n'aura pas accès aux soins de santé de qualité qu'il mérite. Faites le travail de votre vie pour aider à améliorer la vie des autres.

Si ce poste vous intéresse et si vous correspondez à de nombreux critères — pas nécessairement à tous —, nous vous encourageons à postuler. Vous serez peut-être le candidat idéal pour ce poste, ou pour un autre chez Philips. Apprenez-en davantage sur notre engagement envers la diversité et l'inclusion ici .

#LI-Office

#J-18808-Ljbffr
Désolé, cet emploi n'est pas disponible dans votre région

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