66 Emplois pour Senior Global Lms Administrator & Digital Learning Manager - France

Product Applications Training Manager

Lyon, RHONE ALPES Acuity Brands, Inc

Publié il y a 25 jours

Emploi consulté

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Description De L'emploi

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Distech Controls’ success and reputation are fueled by our world-class team of employees. We look for qualified individuals who are striving to succeed and that wish to actively contribute to our continued growth. Distech Controls values its team members and offers them a modern, motivating work environment, and competitive salaries and benefits.

Distech Controls is a Canadian-based company located in Brossard, on the South Shore of Montreal (QC), with a European headquarter in Brignais (Lyon), France. We are proud to be part of the Acuity Inc.’ family since 2015. Our mission is to connect people with intelligent building solutions for better health, better space, and better efficiencies through our forward-thinking technologies and services.

Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light, and more things to come. Through our two business segments, Acuity Brands Lighting and Lighting Controls (ABL) and the Intelligent Spaces Group (ISG), we design, manufacture, and bring to market products and services that make a valuable difference in people’s lives.

We are positioned at the intersection of sustainability and technology. Our businesses develop technology that helps save our customers energy and reduce their carbon emissions. We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and location-aware applications.

Reporting to the Technical Support & Training Director, and in collaboration with the Technical Support team, Research & Development team and Product Sales team, the selected applicant will be responsible for providing training services to our customers mainly in North America and Worldwide.

Key Tasks & Responsibilities (Essential Functions)
  • Provide training to our customer base on the programming of our controllers and the use of our software for the management of the controllers and control device. Note: The training courses can be given at the offices of Distech Controls, at the customer’s training location/hotel training facilities or virtually. Up to 50% travel mostly in the US.
  • Manage the equipment, the work stations and software that is required to provide the training in a VM environment as well as physically.
  • Be proactive by improving the available tools and the internal processes within the department.
  • Ensuring that the customer is being catered to, and is following along during the class.
  • Create and/or update the training material and the training support tools which are offered to our customers via the corporate website and in collaboration with the training team.
  • Develop and update new content for the training courses.
  • Take part in the development of the products by providing feedback gained from the customer on their requirements as it pertains to our product’s functionality.
  • Communicate suggestions for changes/modifications to the development team as per our ISO procedures and policies that are in place.
  • Stay up to date with new technologies and products in the field related to the Distech controls product line.
  • Assist in the development the on-line training (e-learning) and/or any other training projects required by the immediate supervisor.
Skills and Minimum Experience Required
  • Practical Training/Trainer Qualifications required
  • University degree or Technical Certificate in HVAC/Controls or any other relevant experience in technical training
  • Minimum of 5 years experience in the following fields:
    • Technical Training /HVAC Systems /Niagara environments /Building Automation/Instrumentation and Controls/Process Control /IT technology /Knowledge in the application programming interfaces (API)
  • Programming and configuration of computer networks or IT systems
  • Demonstrates excellent communication skills
  • Structured and well organized
  • Capable of giving presentations in front of large crowds
  • Courteous with a positive attitude
  • Proactive, autonomous and demonstrates Leadership
  • Willingness to learn and take on new responsibilities
  • Resourceful and capable of handling multiple simultaneous tasks
  • Excellent interpersonal skills
Preferred Skills and Experience
  • Knowledge and relevant experience in HVAC and in Building Automation Systems (BAS).
  • Knowledge of BACnet, Modbus, MBUS and IT/web based communication protocols.
  • Knowledge of control system estimating, design, programming and engineering, specifically BACnet.
  • Knowledge in IT / IOT technologies – HTML, OPC, SNMP, REST, MQTT, IP network management and Niagara Framework is an asset.
  • Strongly oriented towards customer service satisfaction.
  • Proficient in English communication skills: written, oral communication and presentation.
  • Knowledge of French language and/or another European language is an asset.
  • Ability to communicate with multi/cross-cultural environments.
  • Ability to multi-task and handle various priorities.
  • Must be able to work effectively in a fast-paced, dynamic work environment and under tight deadlines.
Travel Requirements
  • Up to 50% travel mostly to the US (Valid passport for travelling is required)
  • #LI-AP1

Distech Controls Inc. is owned by Acuity Brands Lighting, Inc., which is located in the United States. These companies share a global recruitment system on which the data you provide will be stored, and which will be subject to the laws of the United States of America.

The range for this position is$64,300.00 to$115,700.00. Placement within this range may vary, depending on the applicant’s experience and geographic location. Acuity offers generous benefits including health care, dental coverage, vision plans, 401K benefits, and commissions/incentive compensation depending on role. For a list of our benefits, click here .

We value diversity and are an equal opportunity employer. All qualified applicants will be considered for employment without regards to race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, covered veteran status, protected genetic information, or any other characteristic protected by law.

Please click here and here for more information.

Accommodation for Applicants with Disabilities: As an equal opportunity employer, Acuity Inc. is committed to providing reasonable accommodations in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need accommodation, you may contact us at . Please clearly indicate what type of accommodation you are requesting and for what requisition.

Any unsolicited resumes sent to Acuity Inc. from a third party, such as an Agency recruiter, including unsolicited resumes sent to an Acuity Inc. mailing address, fax machine or email address, directly to Acuity Inc. employees, or to Acuity Inc. resume database will be considered Acuity Inc. property. Acuity Inc. will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Acuity Inc. will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor, but does not have the appropriate approvals to be engaged on a search.


Nearest Major Market: Atlanta
Job Segment: Machinist, Sustainability, R&D Engineer, HVAC, Technical Support, Manufacturing, Energy, Engineering, Operations, Technology

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Product Applications Training Manager

Lyon, RHONE ALPES Acuity Brands, Inc.

Publié il y a 25 jours

Emploi consulté

Appuyez à nouveau pour fermer

Description De L'emploi

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert: Create Alert

Distech Controls’ success and reputation are fueled by our world-class team of employees. We look for qualified individuals who are striving to succeed and that wish to actively contribute to our continued growth. Distech Controls values its team members and offers them a modern, motivating work environment, and competitive salaries and benefits.

Who is Distech Controls?

Distech Controls is a Canadian-based company located in Brossard, on the South Shore of Montreal (QC), with a European headquarter in Brignais (Lyon), France. We are proud to be part of the Acuity Brands’ family since 2015. Our mission is to connect people with intelligent building solutions for better health, better space, better efficiencies through our forward-thinking technologies and services. Our passion for innovation, quality and sustainability guides our business on a daily basis, as we light the way to a brilliant, productive and connected world.

Why Work for Distech Controls?

  • Dynamic workplace
  • Open minded company
  • Fast-paced company
  • Modern work environment designed for our employees
  • Indoor and outdoor bistro areas, lounges, coffee stations

DCI - Distech Controls Inc. (North American headquarter)

  • Extensive benefits, including annual performance bonus, group insurance andretirement plan
  • 5 floating days and 3 weeks’vacation (prorated) from year one’
  • Reward programs
  • LEED-Certified building
  • Foosball and ping-pong tables
  • On-site gym
  • Daily fresh fruit
  • Hot and cold beverages stations
  • Accessible transportation services including OPUS card reader onsite
  • Deep frozen meal prepared by culinary chefs
  • Rewards program
  • Reporting to the Technical Support & Training Director, and in collaboration with the Technical Support team, Research & Development team and Product Sales team, the selected applicant will be responsible for providing training services to our customers mainly in North America and Worldwide.

    Key Tasks & Responsibilities (Essential Functions)
    • Provide training to our customer base on the programming of our controllers and the use of our software for the management of the controllers and control device. Note: The training courses can be given at the offices of Distech Controls, at the customer’s training location/hotel training facilities or virtually. Up to 50% travel mostly in the US.
    • Manage the equipment, the work stations and software that is required to provide the training in a VM environment as well as physically.
    • Be proactive by improving the available tools and the internal processes within the department.
    • Ensuring that the customer is being catered to, and is following along during the class.
    • Create and/or update the training material and the training support tools which are offered to our customers via the corporate website and in collaboration with the training team.
    • Develop and update new content for the training courses.
    • Take part in the development of the products by providing feedback gained from the customer on their requirements as it pertains to our product’s functionality.
    • Communicate suggestions for changes/modifications to the development team as per our ISO procedures and policies that are in place.
    • Stay up to date with new technologies and products in the field related to the Distech controls product line.
    • Assist in the development the on-line training (e-learning) and/or any other training projects required by the immediate supervisor.
    Skills and Minimum Experience Required
    • Practical Training/Trainer Qualifications required
    • University degree or Technical Certificate in HVAC/Controls or any other relevant experience in technical training
    • Minimum of 5 years experience in the following fields:
      • Technical Training /HVAC Systems /Niagara environments /Building Automation/Instrumentation and Controls/Process Control /IT technology /Knowledge in the application programming interfaces (API)
    • Programming and configuration of computer networks or IT systems
    • Demonstrates excellent communication skills
    • Structured and well organized
    • Capable of giving presentations in front of large crowds
    • Courteous with a positive attitude
    • Proactive, autonomous and demonstrates Leadership
    • Willingness to learn and take on new responsibilities
    • Resourceful and capable of handling multiple simultaneous tasks
    • Excellent interpersonal skills
    Preferred Skills and Experience
    • Knowledge and relevant experience in HVAC and in Building Automation Systems (BAS).
    • Knowledge of BACnet, Modbus, MBUS and IT/web based communication protocols.
    • Knowledge of control system estimating, design, programming and engineering, specifically BACnet.
    • Knowledge in IT / IOT technologies – HTML, OPC, SNMP, REST, MQTT, IP network management and Niagara Framework is an asset.
    • Strongly oriented towards customer service satisfaction.
    • Proficient in English communication skills: written, oral communication and presentation.
    • Knowledge of French language and/or another European language is an asset.
    • Ability to communicate with multi/cross-cultural environments.
    • Ability to multi-task and handle various priorities.
    • Must be able to work effectively in a fast-paced, dynamic work environment and under tight deadlines.
    Travel Requirements
    • Up to 50% travel mostly to the US (Valid passport for travelling is required)
    • #LI-AP1

    Distech Controls Inc. is owned by Acuity Brands Lighting, Inc., which is located in the United States. These companies share a global recruitment system on which the data you provide will be stored, and which will be subject to the laws of the United States of America.


    Job Segment: R&D Engineer, HVAC, Developer, Training, Instrumentation, Engineering, Operations, Technology

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European Market Development & Training Manager, Surgical Glaucoma

Gennevilliers, ILE DE FRANCE ES16 Alcon Healthcare S.A. Company

Publié il y a 7 jours

Emploi consulté

Appuyez à nouveau pour fermer

Description De L'emploi

Market Development & Training Manager, Surgical Glaucoma, Europe

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

We are excited to post the following vacancy for a European Surgical Glaucoma Trainer to help drive our ongoing market expansion plans. This remote position can be based anywhere in Europe; however, we have a strong preference for the candidate to be based in Spain or France.

The successful candidate will work collaboratively with Surgical Glaucoma Country Heads and other trainers in the region to support the launch and commercialization of Alcon’s surgical glaucoma franchise in Europe, in collaboration with strategies defined by the European Commercial Director of Surgical Glaucoma. Responsibilities include training new hires in the surgical glaucoma team across Europe and training key glaucoma KOLs in new markets.

Key Responsibilities:
  1. Train surgeons on Alcon's surgical glaucoma portfolio.
  2. Achieve advanced (‘ACT’) qualification to train and certify Alcon staff for independent surgeon training.
  3. Collaborate with the Region Glaucoma head to develop and execute country-level strategies to meet commercial and team objectives.
  4. Attend national and international congresses to support booth and wetlab activities for major events.
  5. Manage training needs of new hires, supporting country managers in motivating and enhancing team performance.
  6. Provide ongoing surgical coaching and mentorship to sales team members to improve skills and performance.
  7. Ensure full compliance with Alcon business practices.
  8. Stay updated with trends and publications in the MIGS industry and share insights with management.
  9. Collaborate with an international team, leveraging diverse backgrounds and cultures.
Qualifications:
  • Bachelor’s Degree or equivalent experience.
  • Solid experience in surgical sales or training, preferably in Ophthalmology (Cataract & MIGS highly desirable).
  • Experience working internationally with diverse cultures is a plus.
  • High technical aptitude for understanding and presenting scientific data.
  • High emotional intelligence and strong interpersonal skills.
  • Excellent organizational skills with attention to detail.
  • Adaptability to changing environments.
  • Customer-focused mindset.
  • Ability to build relationships with KOLs.
  • Fluency in English and local languages (Spanish and/or French); additional languages are advantageous.
Why Join Alcon?

Help people see brilliantly with award-winning products in a dynamic, growing environment that offers development opportunities and the chance to be part of a pioneering team.

How to Thrive at Alcon:
  • Manage your workload effectively while achieving targets.
  • Collaborate and share best practices with colleagues.
  • Explore focused career growth and development opportunities.
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European Market Development & Training Manager, Surgical Glaucoma

Dieulouard, LORRAINE ES16 Alcon Healthcare S.A. Company

Publié il y a 7 jours

Emploi consulté

Appuyez à nouveau pour fermer

Description De L'emploi

Market Development & Training Manager, Surgical Glaucoma, Europe

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

We are excited to post the following vacancy for a European Surgical Glaucoma Trainer to help drive our ongoing market expansion plans. This remote position can be based anywhere in Europe; however, we have a strong preference for the candidate to be based in Spain or France.

The successful candidate will work collaboratively with Surgical Glaucoma Country Heads and other Surgical Glaucoma trainers in the region to support the launch and commercialization efforts of Alcon’s surgical glaucoma franchise in Europe, in collaboration with strategies defined by the European Commercial Director of Surgical Glaucoma. This will entail training new hires into the Alcon surgical glaucoma team across Europe and training key glaucoma KOLs in new markets.

In this role, a typical day will include:

  1. Accountable for training surgeons on Alcon's surgical glaucoma portfolio.
  2. Achieving advanced level (‘ACT’) qualification to train and sign off Alcon staff for independent surgeon training on Alcon's surgical glaucoma portfolio.
  3. Working closely with the Regional Glaucoma head to devise and execute country-level strategies to meet commercial and team objectives.
  4. Attending national and international congresses to support booths and wet labs for major events.
  5. Managing training needs of new hires with high emotional intelligence to motivate and support country manager objectives.
  6. Providing ongoing surgical coaching and mentorship to surgical glaucoma specialists to enhance skills and performance.
  7. Ensuring full compliance with Alcon business practices.
  8. Following trends and publications in the MIGS industry and sharing insights with regional management to maintain up-to-date disease area knowledge.
  9. Collaborating within an international team, learning from diverse backgrounds, and leveraging talent across Alcon.

We promote innovation in MedTech, foster an agile and modern team culture, and offer opportunities for personal and professional growth.

WHAT YOU’LL BRING TO ALCON:

  • Bachelor’s Degree or equivalent experience.
  • Solid experience in surgical sales or surgical training, especially in Ophthalmology (Cataract > Glaucoma > MIGS is highly desirable ).
  • Experience working on an international level with diverse cultures is preferred but not essential.
  • High technical aptitude for understanding and presenting complex scientific data.
  • High emotional intelligence.
  • Strong team player skills and experience in cross-functional matrix organizations.
  • Highly organized with attention to detail.
  • Adaptability to changing business environments.
  • Customer-focused approach.
  • Ability to build strong relationships with KOLs.
  • Fluency in English and proficiency in Spanish and/or French; additional languages are advantageous.
  • Excellent communication skills, both written and oral.

WHY ALCON?

You get to help people see brilliantly.

Join an expanding team, work with award-winning products, and enjoy dynamic development opportunities.

HOW YOU CAN THRIVE AT ALCON:

  • Manage your workload and achieve targets.
  • Collaborate and share best practices.
  • Experience focused career growth and development.
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European Market Development & Training Manager, Surgical Glaucoma

ES16 Alcon Healthcare S.A. Company

Publié il y a 7 jours

Emploi consulté

Appuyez à nouveau pour fermer

Description De L'emploi

Market Development & Training Manager, Surgical Glaucoma, Europe

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

We are excited to post the following vacancy for a European Surgical Glaucoma Trainer to help drive our ongoing market expansion plans. This remote position can be based anywhere in Europe; however, we have a strong preference for the candidate to be based in Spain or France.

The successful candidate will work collaboratively with Surgical Glaucoma Country Heads and other Surgical Glaucoma trainers in the region to support the launch and commercialization efforts of Alcon’s surgical glaucoma franchise in Europe, in collaboration with strategies defined by the European Commercial Director of Surgical Glaucoma. This will entail training new hires into the Alcon surgical glaucoma team across Europe and training key glaucoma KOLs in new markets.

In this role, a typical day will include:

  1. Accountable for training surgeons on Alcon's surgical glaucoma portfolio.
  2. Achieving advanced level (‘ACT’) qualification to train and sign off Alcon staff for independent surgeon training on Alcon's surgical glaucoma portfolio.
  3. Working closely with the Regional Glaucoma head to devise and execute country-level strategies to meet commercial and team objectives.
  4. Attending national and international congresses to support booths and wet labs for major events.
  5. Managing training needs of new hires with high emotional intelligence to motivate and support country manager objectives.
  6. Providing ongoing surgical coaching and mentorship to surgical glaucoma specialists to enhance skills and performance.
  7. Ensuring full compliance with Alcon business practices.
  8. Following trends and publications in the MIGS industry and sharing insights with regional management to maintain up-to-date disease area knowledge.
  9. Collaborating within an international team, learning from diverse backgrounds, and leveraging talent across Alcon.

We promote innovation in MedTech, foster an agile and modern team culture, and offer opportunities for personal and professional growth.

WHAT YOU’LL BRING TO ALCON:

  • Bachelor’s Degree or equivalent experience.
  • Solid experience in surgical sales or surgical training, especially in Ophthalmology (Cataract > Glaucoma > MIGS is highly desirable ).
  • Experience working on an international level with diverse cultures is preferred but not essential.
  • High technical aptitude for understanding and presenting complex scientific data.
  • High emotional intelligence.
  • Strong team player skills and experience in cross-functional matrix organizations.
  • Highly organized with attention to detail.
  • Adaptability to changing business environments.
  • Customer-focused approach.
  • Ability to build strong relationships with KOLs.
  • Fluency in English and proficiency in Spanish and/or French; additional languages are advantageous.
  • Excellent communication skills, both written and oral.

WHY ALCON?

You get to help people see brilliantly.

Join an expanding team, work with award-winning products, and enjoy dynamic development opportunities.

HOW YOU CAN THRIVE AT ALCON:

  • Manage your workload and achieve targets.
  • Collaborate and share best practices.
  • Experience focused career growth and development.
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Continuous Improvement and Technical Training Manager (H/F)

Les Ulis, ILE DE FRANCE Alstom

Publié il y a 25 jours

Emploi consulté

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Description De L'emploi

Continuous Improvement and Technical Training Manager

Join to apply for the Continuous Improvement and Technical Training Manager role at Alstom

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Continuous Improvement and Technical Training Manager

Join to apply for the Continuous Improvement and Technical Training Manager role at Alstom

Req ID:

At Alstom, we understand transport networks and what moves people.

From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry.

Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon impact.

Our environment

The TIS site in Saint-Ouen (France) employs a thousand people responsible for developing systems and deploying signaling projects primarily for the french but also for international market.

The site works closely with Villeurbanne (France) and Bangalore (India) sites.

We are looking for continuous improvment and technical training manager.

Your role

Drive the site improvment plan to boost site performance and implement the technical trainings programs to develop the teams.

Your Responsibilities

After an induction you will join the site comitee (COSITE) and contribute to:

Site Continuous Improvment

For TIS Saint-Ouen Site,

  • Define the multi-annual site improvement plan in APSYS model
  • Drive site improvement plan
  • Assist the site direction comitee ( CODIR) in delivering the performance
  • Lead the routines, and implement appropriate data analysis or action plan to ensure that standard processes and practices are known and applied
  • Communicate regularly surveys results and Return of Experience (REX)
  • Directly manage specifics transformation projects or site events relative to improvement plan
  • Functionnaly manage improvment projects leaders

Training Plan

For Digital and Integrated System France and with a strong coordination with HR & Learning stakeholders, network / benchmark training manager network,

  • Define and structure local technical SIG training
  • Implement yearly signaling training plan, key actions and budget (supported by HR, TC/RC/DC Director and D&IS transverse training team)
  • Build and maintain technical training catalog (through iLearn) and curriculum to address key capability gaps
  • Coach and coordinate internal trainers
  • Organize learning challenges / events to boost learning culture
  • Organize awarness event to foster knowledge sharing

Learning Program Manager

For Digital and Integrated System France,

  • Digital Signaling Academy : manage Digital Signaling Academy program
  • Digital Academy Program : implement and feed the global program

You don’t need to be a train enthusiast to thrive with us.

We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud.

If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Human Resources
  • Industries Truck Transportation and Railroad Equipment Manufacturing

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DEWALT Training Academy Manager - France

Dardilly, RHONE ALPES Stanley Black and Decker

Publié il y a 9 jours

Emploi consulté

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Description De L'emploi

**Purpos** **e - WIN WITH THE YOUNGER PROFESSIONALS**
**Become the brand and product of choice for young trade professionals through education and training.**
Securing the engagement of younger trade professionals is essential for the company's long-term growth. Raising awareness of our company, brands, and products among this demographic is a critical driver for future success. Our strategy involves engaging with apprentices and young trade professionals early in their education and careers to foster brand loyalty and product familiarity. We aim to support college lecturers by offering expert product training that encompasses both safety and operational guidelines, preparing students for their careers as qualified tradespeople. Additionally, obtaining a recognized certification in DEWALT power tools will enhance students' employability upon completion of their training programs. Training and education will be central to achieving this objective.
**Key Tasks**
+ Collaborate with the Senior DEWALT Academy Training Manager to formulate a training programme aimed at engaging young trade professionals and educational institutions.
+ Support the conducting of thorough research to understand the demographics, prior knowledge, learning preferences, and specific needs of our target audience. Use surveys, interviews and focus groups to gather detailed insights.
+ Support the development of appropriate training materials aligned with the strategy and research feedback whether through practical face-to-face sessions, digital modules on our MYTOOLS Training platform, or video content. This will be achieved through working with the **Senior DEWALT Academy Training Manager.**
+ Establish relationships with technical colleges to become the power tool trainer of choice for our industry,
+ Supporting and providing guidance to Trade Schools ensuring they are compliant with ever changing regulations, e.g dust, noise, vibration etc.
+ **The delivery of training** to key targeted colleges once the curriculum and training material has been developed. This will be across your region.
+ **Measure all training activity** to provide full accountability and ROI.
**Competencies and Skills**
Have specific trade knowledge and experience of working on the "jobsite" as a qualified tradesperson.
Skills to develop the right level of instructional material suitable to the target audience.
Communication skills for the delivery of training for the established training programmes.
Relationship building skills, to develop strong ties to colleges to accelerate the programme across our region.
Collaborator; be disciplined to work remotely and in person with a multi-cultural team on a day-to-day basis.
**_Key Relationships_**
+ _Senior DEWALT Academy Training Manager_ _- Building programmes, training delivery and measurement._
+ _Local Trade & End User Transformation Manager -_ _Building relationships with selected colleges to successfully rollout the programme._
+ _Local Commercial Team -_ _Supporting our trade partners in gaining access to colleges providing clear route to sales opportunities._
+ _Group Commercial Training Manager Power Tools & HTAS - Local Commercial Team -_ _Creating training content to support new training programmes._
+ _Senior Digital Training Development Manager -_ _Creating digital training material to support training programmes._
**_Knowledge & Experience_**
_Having experience in the following will be a key advantage;_
_Be a qualified tradesperson in one of the following fields. Carpentry, Electrical, Plumbing or Concrete work._
_Experience of working in a trade school environment._
_Must be an English speaker_
**_We Don't Just Build The World, We Build Innovative Technology Too._**
Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you'll get the unique chance to impact some of the world's most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.
**Who We Are**
We're the World's largest tool company. We're industry visionaries. We're solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art "smart factory" products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.
**Global Benefits & Perks**
You'll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire.
**What You'll Also Get**
Career Opportunity: Career paths aren't linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.
**Learning & Development:**
Our lifelong learning philosophy means you'll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).
**Diverse & Inclusive Culture:**
We pride ourselves on being an awesome place to work. We respect and embrace differences because that's how the best work gets done. You'll find we like to have fun here, too.
**Purpose-Driven Company:**
You'll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.
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À propos du dernier Senior global lms administrator & digital learning manager Emplois dans France !

Software and Training Support Manager (M/F)

Factorysoftware

Publié il y a 25 jours

Emploi consulté

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Description De L'emploi

Factory Software, a subsidiary of the SONEPAR group, is the exclusive distributor of AVEVA solutions in France, Germany, Italy, Switzerland and Austria.

With an installed base of over 100,000 sites in operation, i.e. more than one in three sites worldwide, AVEVA is the undisputed leader in the fields of Supervision, SCADA, MES, Batch, Cloud, Engineering and Data Analytics.

A forerunner in the industrial supervision market with the famous InTouch software, our products ensure the control and optimisation of more than 4,000 sites in France, in all sectors of industry and the service sector, with a total of more than 70,000 licences. We build our success every day through partnerships with a vast network of integrators and OEM/VAR partners, including more than 230 in France.

Jobs, missions and profiles

You will manage the Professional Services team, which provides support, advice and training on Aveva software to all our customers and integrators.

  • Classify the reasons for user requests and ensure a harmonised
    harmonised responses and consistent or improved service quality
  • Handling the most sensitive or difficult cases
  • Ensuring that the technical support and training team maintain their skill levels
  • Identify customers who are experiencing specific difficulties or who need training and training and support on our software
  • Manage the technical support team's schedules for assistance, audit and
    audit and training assignments
  • Plan the team's recruitment needs
  • In line with the company's objectives, set the success criteria for customer interaction (response time, response rate, etc.).
  • Passing on any information or problems encountered to the various departments concerned with a view to improving the products and services offered, as well as communication with customers.

Profil

  • Higher technical education (Bac +3/+5) in the field of industrial computing/information systems with at least 5 years‘ professional experience and at least 2 years’ management experience.
  • Proficiency in problem-solving methods and tools
  • Proficiency in Windows Professional and Server operating systems
  • Knowledge of virtualisation environments (VMWare, HyperV, etc.)
  • You have strong interpersonal and communication skills, a positive attitude and a proactive stance
  • Organisational skills and the ability to interact with customers at all levels.
  • Fluency in professional English
  • Ability to work in a team
  • Ability to manage crisis situations
  • Knowledge of AVEVA software (supervision, traceability, batch.) is a real plus
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General Manager In Training

Paris, ILE DE FRANCE Paris Baguette USA Inc.

Hier

Emploi consulté

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Description De L'emploi

Reports to: District Manager

With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette’s mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone.

If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team!

WHAT WE ARE HUNGRY FOR

As the General Manager in Training (GMIT), you are preparing to take on the full responsibilities of a General Manager. In this training role, you will help cultivate a team environment that delivers exceptional customer service while ensuring all team members perform at a consistently high level. You will be responsible for all aspects of cafe operations and floor management including food, beverage, equipment and property. You will facilitate fulfillment of cafe goals and company initiatives. Throughout your training, you are expected to demonstrate strong leadership and align your actions with the mission and values of Paris Baguette. This role is designed to build the foundation for your future transition into a General Manager position.

KNOWLEDGE AND RESPONSIBILITIES

  • Achieves financial objectives by developing and monitoring the performance of financial operational plans/budgets, sales & marketing plans to support the overall objectives of the Company. Controls labor and expenses in all areas of operations. Analyzes variances and initiates corrective actions.
  • Manages the day-to-day operations of the facility. Schedules, plans and organizes work and communicates goals.
  • Ensures staff compliance with standards and procedures, identifies opportunities for improvement and resolves issues.
  • Manages multiple departments effectively. Conducts weekly (or as-needed) meetings with management team to review performance and offer direction, motivation and guidance toward achieving individual and company’s goals. Reviews weekly/monthly P&L statements, works with management team and develops action plans to grow revenue and control expenses that meet or exceed annual budgets.
  • Hires, trains and supports cafe management and cafe staff.
  • Manages direct reports to accomplish performance goals. Provides developmental coaching and guidance for long-term career growth opportunities to all direct reports. Trains, conducts planning sessions and performance reviews with direct reports and disciplines when necessary.
  • Supervises and directs regular training of all staff. Ensures that all employees are trained in guest service, food & beverage operations, loss prevention and all relevant company operating standards.
  • Fosters high staff morale and effective performance management.
  • Addresses cafe level HR and loss prevention issues by collaborating with the appropriate HR and LP support partners.
  • Always maintains an open-door policy and facilitates proper communication between all departments.
  • Achieves and maintains overall guest service goals through their teams. Oversees the guest service model, ensures guest complaints are resolved appropriately, and that appropriate service recovery gestures are made to ensure complete guest satisfaction.
  • Proactively builds guest relations by establishing rapport with current and future guests to understand service requirements.
  • Develops and implements creative strategies to increases revenue.
  • Increases catering sales revenue through effective management of sales initiatives and creates actionable and measurable sales deliverables.
  • Provides consistent and superior food & beverage experience.
  • Ensures compliance with all applicable occupational, health and safety regulations and laws.
  • Creates an environment where safety comes first. Oversees Safety Program and assures company’s safety policies are followed.
  • Monitors cafe appearance and ensures problems are resolved expeditiously.
  • Must become certified in the Paris Baguette specified food safety program within 30 days of employment.
  • Ability to work varying shifts, weekends and holidays, as well as, extended workdays to support business needs.
Other duties may be assigned.

WHAT YOU NEED TO HAVE

  • Bachelor’s degree or equivalent preferred and a minimum of 2-3 years’ general management.
  • At least 2-3 years of progressive management experience with staff supervision required
  • Relevant experience or equivalent combination of education and experience is also acceptable.
  • Thorough knowledge of working POS register systems.
  • Possess a high level of profit and loss capability, and sales and marketing skills and abilities.
  • P&L capability and sales/marketing skills and abilities.
  • Flexible, adaptive, upbeat, open and visible work style, with a successful track record of supporting operations leaders across a large geographically decentralized portfolio.
  • Passion for people! Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & developing team members and franchisee relationships.
  • Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment.
  • Feedback is a gift! Ability to provide constructive feedback and recognition to every member of the organization, along with Franchisees, to ensure we have an open and transparent culture of high-performance standards.
  • High emotional intelligence with the ability to work with, and support diverse teams by being highly empathetic, intuitive, self-motivated and driven.
  • Teams Win! Has to be a team player who fosters a collaborative and engaged team work environment.
Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette’s Mission, Vision, Brand Values and Culture.

SWEET BENEFITS

  • Competitive compensation
  • Free Cake for your Birthday
  • Medical, Dental, Vision benefits
  • 401K Retirement Plan
  • Paid time off, paid Holidays
  • High Performance Culture

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Tout afficher Senior global lms administrator & digital learning manager Emplois