6 Emplois pour Training manager - Paris

Reports to: District Manager

With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette’s mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone.

If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team!

WHAT WE ARE HUNGRY FOR

As the General Manager in Training (GMIT), you are preparing to take on the full responsibilities of a General Manager. In this training role, you will help cultivate a team environment that delivers exceptional customer service while ensuring all team members perform at a consistently high level. You will be responsible for all aspects of cafe operations and floor management including food, beverage, equipment and property. You will facilitate fulfillment of cafe goals and company initiatives. Throughout your training, you are expected to demonstrate strong leadership and align your actions with the mission and values of Paris Baguette. This role is designed to build the foundation for your future transition into a General Manager position.

KNOWLEDGE AND RESPONSIBILITIES

• Achieves financial objectives by developing and monitoring the performance of financial operational plans/budgets, sales & marketing plans to support the overall objectives of the Company. Controls labor and expenses in all areas of operations. Analyzes variances and initiates corrective actions.
• Manages the day-to-day operations of the facility. Schedules, plans and organizes work and communicates goals.
• Ensures staff compliance with standards and procedures, identifies opportunities for improvement and resolves issues.
• Manages multiple departments effectively. Conducts weekly (or as-needed) meetings with management team to review performance and offer direction, motivation and guidance toward achieving individual and company’s goals. Reviews weekly/monthly P&L statements, works with management team and develops action plans to grow revenue and control expenses that meet or exceed annual budgets.
• Hires, trains and supports cafe management and cafe staff.
• Manages direct reports to accomplish performance goals. Provides developmental coaching and guidance for long-term career growth opportunities to all direct reports. Trains, conducts planning sessions and performance reviews with direct reports and disciplines when necessary.
• Supervises and directs regular training of all staff. Ensures that all employees are trained in guest service, food & beverage operations, loss prevention and all relevant company operating standards.
• Fosters high staff morale and effective performance management.
• Addresses cafe level HR and loss prevention issues by collaborating with the appropriate HR and LP support partners.
• Always maintains an open-door policy and facilitates proper communication between all departments.
• Achieves and maintains overall guest service goals through their teams. Oversees the guest service model, ensures guest complaints are resolved appropriately, and that appropriate service recovery gestures are made to ensure complete guest satisfaction.
• Proactively builds guest relations by establishing rapport with current and future guests to understand service requirements.
• Develops and implements creative strategies to increases revenue.
• Increases catering sales revenue through effective management of sales initiatives and creates actionable and measurable sales deliverables.
• Provides consistent and superior food & beverage experience.
• Ensures compliance with all applicable occupational, health and safety regulations and laws.
• Creates an environment where safety comes first. Oversees Safety Program and assures company’s safety policies are followed.
• Monitors cafe appearance and ensures problems are resolved expeditiously.
• Must become certified in the Paris Baguette specified food safety program within 30 days of employment.
• Ability to work varying shifts, weekends and holidays, as well as, extended workdays to support business needs.

WHAT YOU NEED TO HAVE

• Bachelor’s degree or equivalent preferred and a minimum of 2-3 years’ general management.
• At least 2-3 years of progressive management experience with staff supervision required
• Relevant experience or equivalent combination of education and experience is also acceptable.
• Thorough knowledge of working POS register systems.
• Possess a high level of profit and loss capability, and sales and marketing skills and abilities.
• P&L capability and sales/marketing skills and abilities.
• Flexible, adaptive, upbeat, open and visible work style, with a successful track record of supporting operations leaders across a large geographically decentralized portfolio.
• Passion for people! Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & developing team members and franchisee relationships.
• Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment.
• Feedback is a gift! Ability to provide constructive feedback and recognition to every member of the organization, along with Franchisees, to ensure we have an open and transparent culture of high-performance standards.
• High emotional intelligence with the ability to work with, and support diverse teams by being highly empathetic, intuitive, self-motivated and driven.
• Teams Win! Has to be a team player who fosters a collaborative and engaged team work environment.

SWEET BENEFITS

• Competitive compensation
• Free Cake for your Birthday
• Medical, Dental, Vision benefits
• 401K Retirement Plan
• Paid time off, paid Holidays
• High Performance Culture

Intelligently Moving Your World

XPENG is a leading technology company focused on designing, developing, manufacturing, and marketing intelligent mobility solutions, including electric vehicles (EVs), electric vertical take-off and landing (eVTOL) aircraft, and robotics. We aim to create a thoughtful and empathetic future for mobility that enhances driving experience. Headquartered in Guangzhou, China, XPENG has regional offices in Beijing, Shanghai, Shenzhen, Silicon Valley, and San Diego, and in 2021, we established our European headquarters in Amsterdam, along with offices in Copenhagen, Munich, Oslo, and Stockholm.

Our passionate and diverse team, with expertise in technology, finance, and the automotive industry, spans hubs in China, the US, and Europe. Together, we are forging our international presence as pioneers in the future of mobility.

Why should you be part of our success story?

XPENG Inc.'s American Depositary Shares (ADSs) have been listed on the New York Stock Exchange (NYSE) under the symbol 'XPEV' since August 27, 2020, and on the Stock Exchange of Hong Kong Limited (SEHK) under the symbol '9868.HK' since July 7, 2021. In 2023, XPENG further strengthened its growth trajectory with a $724 million strategic investment from Volkswagen, solidifying its position in the global market. There has never been a more exciting time to join XPENG — a leader in smart electric vehicles and sustainable mobility solutions.

Position : Training and Certification Manager

Job Responsibilities :

• Design and develop practical and effective training courseware for overseas markets, covering brand, products, sales / delivery processes & skills, and network cultivation. Continuously evaluate and optimize content for relevance and impact.
• Independently deliver the above courses, conduct assessments, and evaluate training effectiveness to ensure learning objectives are met.
• Coordinate with regional teams on product launch schedules; proactively secure and manage internal / external training resources and personnel to ensure timely and high-quality execution of training programs.
• Design and implement training certification mechanisms; manage overseas training records and personnel certifications; be accountable for the results and effectiveness of overseas training programs.
• Promptly address product-related inquiries from overseas markets and proactively build / maintain a pre-sales product Q&A knowledge base.

Qualifications :

XPENG offers :

Next steps :

To comply with GDPR, we can’t process your personal data without your given consent. Therefore, please apply directly via LinkedIn portal so that our team can proceed further.

As part of our application process, certain positions at our company require a pre-employment screening to ensure the reliability and integrity of our employees. This screening is a standard procedure and may include components such as a Certificate of Good Conduct (VOG) or, in cases where a VOG cannot be obtained in the Netherlands, a Criminal Background Check from your current or previous country of residence over the past five years. Additionally, the process may involve an integrity questionnaire, verification of identification, diplomas, work experience, and consultation of the central insolvency register.

We appreciate your understanding and cooperation in this important matter, as it helps us maintain the high standards expected by our team.

Our Commitment to Diversity and Inclusion :

At XPENG, we’re an equal-opportunity employer that values diversity and positively encourages applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, disability status or other applicable legally protected characteristics.

At dss+, we are not just your average global operations consulting firm. We are a Purpose-driven company that exists to save lives and create a sustainable future – for our clients, employees and communities. In pursuit of this Purpose, we put people at the centre of everything we do, and we are a consultancy with heart. As an experienced Consulting & Learning & Development Senior Manager, your role is crucial in helping us achieve this Purpose, making you an integral part of our operations.

Right now, we’re expanding our market reach and impact in France and looking for a Senior Manager who can help us transform our clients and work as part of high-performing project teams on large, complex transformational Consulting & L&D training programmes. This expansion presents a unique opportunity for you to grow both personally and professionally as you contribute to our Purpose and work on challenging projects.

Does this sound like you?

As a Senior Manager you will sell and develop premium consulting and capabilities Development solutions across a range of industries including Chemicals, Manufacturing, Power & Utilities, Oil & Gas, Food & Beverage and Infrastructure. You will work with industry-leading clients across your sectors as well as mid capital firms to reduce risks and improve business continuity and asset productivity through designing capability development training solutions. You’ll save lives, drive performance and improve the working lives of all your clients’ employees.

Key responsibilities will include;

Developing new business and manage existing accounts

Elaborating proposals with high focus on capabilities development

Discover opportunities to make our clients safer, more productive and more sustainable

Work directly with the client identifying pain points and developing and implementing effective training solutions to meet their needs

Work with members of your team to deliver better value to the client

Project managing teams and stakeholders to ensure successful delivery of projects within a portfolio of domestic and international clients

Liaising regularly with the client and the dss+ delivery team to build strong relationships with our clients

Let's see where our shared vision leads.

We have a strong growth trajectory and a global footprint, which means unprecedented opportunity for the people on our teams to advance their careers through working with clients and joining forces with technical operations executives, experienced line managers and qualified coaches who all share a problem-solving mindset and a passion for what they do.

We offer a mentorship program with internal and external senior leaders to broaden technical expertise and share best practices. Our performance process and talent systems support individuals on their personal and professional development journey, and you will have access to the Consulting Development Academy.

In addition to our career development benefits, we offer a competitive base salary, medical cover, disability benefits, allowances, a discretionary yearly incentive plan, and flexible work policies.

As a Global Company, our professionals have the possibility to contribute to international projects and grow with the company. Every employee can influence and impact our company, and we value innovators and entrepreneurs.

Who are you today?

Be yourself. At dss+, we embrace and celebrate diversity. Above all, we are an inclusive culture in which everyone contributes and has the chance to develop their talents further.

You will;

Hold a degree / master’s degree, coupled with experience in selling and designing premium training solutions at Director and C-level with large industrial clients

Have a proven track record of fostering exceptional client relationships with excellent account and project management skills

Leverage your knowledge to identify themes, trends and challenges within the sector and then to guide clients and create talking points

Be experienced in creating and writing unique sales proposals relating to client needs

Have expertise working across a variety of digital platforms

Enjoy working as part of a team

Have exceptional organisational and communication skills with an entrepreneurial mindset

Strong MS Office capability

You will speak fluent French and English but also be comfortable communicating and working with a wide range of cultures and nationalities

Diversity and Inclusion

DSS is committed to a diverse workforce and believes this is essential to strengthen our company and drive sustainable growth. We are committed and driving accountability for growing DSS through diversity. Diversity is an indispensable part of our organization's culture. The goal of our commitment to inclusion, dignity, and equal opportunity has not only become a competitive advantage for us but has attracted highly capable and talented employees to DSS.

dss+ Core Values

dss+works with clients to save lives and create a sustainable future. To do so effectively, we live our core values that underpin our thinking, our goals and our actions, every step of the way. Coupled with our passion and expertise, the dss+core values ensure we forge a path to success for our employees, stakeholders and clients — one that we can all be proud of. What ideals do we prioritise? These are the four compass points that guide our actions .

Safety and health

We share a personal and professional commitment to protecting the safety and health of our employees, contractors, customers and the people of the communities in which we operate.

Environmental stewardship

We find science-enabled solutions for our customers, always managing our businesses to protect and preserve the environment, both for today and for the future.

Respect for people

We treat our employees and all our partners with professionalism, dignity and respect, fostering an environment where people can contribute, innovate and excel.

We conduct ourselves and our business affairs in accordance with the highest ethical standards, striving always to be a respected corporate citizen worldwide.

LI-AA1

Description du poste

Apprenez un métier d'avenir en alternance avec OpenClassrooms.

Un partenaire de l'école OpenClassrooms recherche un Responsable Learning & Development
- (H/F)
- En alternance en alternance, pour préparer une de ses formations diplômantes reconnues par l'État.

Attention : cette offre ne s'adresse qu'aux candidats à l'alternance qui effectuent leur formation avec OpenClassrooms. Seules les candidatures répondant à ces critères seront étudiées.

Avec OpenClassrooms, vous apprendrez un métier avec une pédagogie mêlant 20% de théorie et 80% de pratique. Résultat : à l'issue de votre formation, vous êtes 100% prêt à l'emploi.

Une fois votre diplôme en poche, nos équipes épaulent chaque profil dans la recherche d'un employeur, nous permettant d'afficher un taux d'insertion de nos étudiants en entreprise de plus de 80%.

Si votre candidature est retenue, votre scolarité sera entièrement financée par votre employeur.

Vos missions en tant que Responsable Learning & Development
- (H/F)
- En alternance :

- Vous apporterez du support aux Talents Developers et salariés de la branche sur les activités opérationnelles suivantes : Support sur les processus et outils Formation de la Compagnie. Connaissance du catalogue Formation. Gestion des conventions de formation des salariés en Contrat de Professionnalisation à Temps Plein, et accompagnement des tuteurs.

- Vous assurerez des actions de reporting et pilotage de l'activité Formation de la branche : Consolidation et exploitation de tableaux de bord. Analyse et reporting à la demande. Communication vers les partenaires sociaux.

- Vous animerez les campagnes annuelles en lien avec l'activité Formation (reporting annuel, formations des populations à potentiel )

- Vous participerez aux projets de développement et de promotion de la Formation, au périmètre de la branche ou en transverse, en lien avec les filiales (Europe et Asie).

- Vous contribuerez à des actions d'amélioration continue des processus, outils et gouvernance de la Formation (stratégie Formation, projets SI, interfaces avec l'entité Formation Corporate).

Poste basé à Courbevoie (Île-de-France). Travail en hybride.

Rythme d'alternance et présence en entreprise:

Du lundi au vendredi

Périodes de travail de 8 heures

Repos le week-end

Travail en journée

En entreprise : 4 jours par semaine (jours au choix) avec présence réduite à 3 jours 1 à 2 fois par mois

En formation: 1 jour par semaine + 1 jour supplémentaire 1 à 2 fois par mois

Profil recherché

Profil recherché :

- Vous êtes prochainement diplômé(e) d'un Bac+3, et recherchez une entreprise pour votre Master en alternance (2 ans) dans le domaine des Ressources Humaines avec une appétence pour la data RH à compter de septembre 2025.

- Vous êtes à la recherche d'une opportunité dans un environnement international et innovant ?

- Vous avez des connaissances avancées des Ressources Humaines et de la formation ?

- Vous êtes à l'aise en français et en anglais ?

- Vous maîtrisez la suite Office 365 et excel (très bon niveau) ?

- Vous connaissez des progiciels RH ?

- Vous avez des capacités d'analyses et organisationnelles, faites preuve de rigueur et de fiabilité ?

Merci de votre attention.

An Assistant Director of Learning & Development shall ensure the hotel’s learning system and functions are strategically linked to the organization’s mission and vision and implemented correctly based on the hotel’s standard, to improve service delivery quality, and improve job efficiency. Drive effective learning and development to ensure maximum return on investment and uphold the company values and philosophy. If you are someone who is agile, energetic, creative, confident, self-driven, result-oriented and up for a demanding learning development journey, we’d like to meet you.

Summary of Responsibilities:

• Assist the Director of Human Resources in the smooth and efficient running of the Human Resources Division, ensuring that all the policies and procedures outlined in the Human Resources Certification Manual are strictly adhered to.
• Assists the Guidance Team and Heads of Division/Department in identifying training needs within each department
• Prepare, finalize, submit the annual property training budget plan & CAPEX, and monitor an effective utilization
• Develop a strategic annual property training plan, deliver and monitor the implementation, and drive the company values and philosophy
• Conduct new employee orientation - training modules, and one-on-one orientation with expat employees – training modules
• Develops required training materials, training modules, and training sessions to fulfill hotel training needs.
• Produce training-related reports and ensure the training database is well-maintained and integrated with the Human Resources data system and management tools
• Monitors the performance of all Training Department Personnel, ensuring they are developed to their maximum potential and efficiency
• Lead the Annual Performance & Development Discussions in the hotel, supports Guidance Team and Heads of Division/Department in the departmental development goals
• Coordinates the compilation and review of the hotel's Departmental Operations Manuals and assists with the monitoring of departmental standards as defined in the Departmental Operations Manual
• Supervises the implementation of the hotel's cross-training programs
• Organize resort team building
• Organize certification program graduation
• Perform other duties that are assigned as necessary

• Minimum of 2 years of solid experience as a Learning Development Manager / Training Manager in a large 5-star luxury resort or a cluster role
• Proficient in performing Training Need Analysis, working on learning development budget, setting a full-year training plan, well versed in establishing modules, is agile on working with dynamic targets to execute and review effectiveness
• Well-versed in the leadership assessment process and execution
• Eloquent in English communication in both written and spoken
• Ability to deliver effective training to a large number of audiences including at the Executive level
• Energetic, creative, and a role model to employees in standards, grooming, interaction, and communication
• Bachelor’s degree in Human Resources, Psychology, Teaching, or other relevant fields
• Willing to be placed in Bali or Labuan Bajo