Conseiller clients en assurance H/F - LE HAVRE MARITIME

Le Havre, HAUTE NORMANDIE Gan Assurances

Publié il y a 11 jours

Emploi consulté

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Description De L'emploi

Overview

Conseiller clients en assurance H/F - LE HAVRE MARITIME at Gan Assurances

Gan Assurances est le 5e réseau d’Agents généraux en France, s’appuyant sur 900 agents indépendants et 2 500 collaborateurs d’agences engagés dans leurs territoires. Cette offre présente l’environnement de travail et le poste potentiel.

L’agence
  • Agence Gan Assurances Le Havre Maritime, centrée en ville, dynamique et visible
  • Direction par les agents généraux Quentin BOIDIN et Anthony BOUILLARD
Ce que vous gagnerez à postuler
  • Un poste de Conseiller clients (H/F) principalement sur les portefeuilles de clients
  • Un poste à responsabilité, animé par des valeurs d’équipe: convivialité, bienveillance et cohésion
  • Intégrer une équipe reconnue pour la qualité du service client et la performance
Vos Missions

Vitrine de l’agence, vous serez au cœur des activités. Vos missions et responsabilités:

  • Accueil des clients par tous les moyens de communication: en agence, téléphone ou email
  • Traitement des besoins des clients: recherche et identification des attentes, présentation de GAN Assurances, valorisation et commercialisation des offres
  • Gestion des dossiers clients en autonomie: devis sur-mesure, émissions de contrats, collecte, suivi, contrôle, relance des pièces et signatures
  • Développement des portefeuilles clients par des actions commerciales et ventes additionnelles
  • Gestion et suivi des sinistres: ouverture des déclarations, missionnement des experts, collecte des pièces et relances, accompagnement du client
  • Participation active à la vie de l’agence: échanges avec la compagnie, gestion des fournitures, volet administratif

La polyvalence et la diversité des missions sont les forces du poste.

Votre Profil

Parlons du candidat recherché:

  • Diplôme Bac+2 (ex. BTS Banque/Assurances) ou première expérience (2 ans) dans l’environnement assurantiel ou en commercialisation, en cabinet ou en agence
  • Esprit d’équipe, rigueur, sens des responsabilités et autonomie
  • Excellentes qualités relationnelles pour accueillir, créer et entretenir des liens avec les clients
  • Passion pour la relation client, fidélisation et conseil
  • Dextérité informatique et maîtrise des outils et interfaces utilisés au quotidien
Les + du poste
  • Rémunération: 25 000€ brut/an (négociable selon expérience)
  • Prime d’intéressement, prime de production, prime mensuelle et flexibilité
  • Parcours de formation aux produits et processus Gan Assurances, animé à distance et en présentiel

Si vous vous reconnaissez dans ce portrait et les valeurs de l’agence GAN Assurances, postulez et rejoignez l’aventure.

Nous nous engageons pour l’égalité d’accès à l’emploi, l’inclusion et la diversité au sein des équipes, selon un principe de non-discrimination et d’égalité de traitement des candidatures. Ce poste est ouvert aux personnes en situation de handicap.

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Désolé, cet emploi n'est pas disponible dans votre région

Ocean Import Agent/ Agent de transit maritime import - Le Havre - H/F

Le Havre, HAUTE NORMANDIE Expeditors

Publié il y a 12 jours

Emploi consulté

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Description De L'emploi

Date : 02/09/2025
We take care of our employees, and they take care of our customers!
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Job Description
+ Receiving and processing documents
+ Managing freight receipt and ensuring proper tracking of inbound shipments.
+ Organizing the collection and delivery of imported goods in coordination with carriers and clients.
+ Preparing and issuing transport documents.
+ Ensuring timely processing of ocean import shipments.
+ Monitoring and update records in our operational system and updating records in the operational system.
+ Communicating effectively with clients, the Expeditors network, and carriers.
+ Adhering to Expeditors' standard KPIs, ensuring compliance with all regulations and Expeditors' standards & procedures.
+ Accurately invoicing customer files and ensuring timely dispatch of invoices.
+ Providing complete documentation to our customs department.
+ Requesting quotes from our partner carriers and shipping companies.
+ Creating competitive pricing offers for our clients.
Qualifications
+ At least 6 months to 1-year related experience and/or training; or equivalent combination of education and experience
+ College graduate or above / Minimum of a Bac +2 in Transport, International Trade, or Logistics.
+ Global logistics industry knowledge and understanding of ocean documentation process
+ Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
+ Good computer skills (e.g., MS Excel, MS Word)
+ Fluent in English
+ Strong listening and attention to detail.
+ Excellent organizational skills.
+ Team player.
+ Pro-active, strong organizational skills
Expectations & job Execution:
Exceptional Customer Service: Anticipates and meets customer needs proactively. Resolves issues swiftly, escalating when necessary. Builds strong relationships and ensures high satisfaction. Delivers quality work, upholds operational excellence, and complies with company policies and regulations.
Reliability: Consistently meets deadlines. Is punctual and can be relied on for planning purposes. Is organized, manages own time effectively and can prioritize. ·
Collaboration: Displays a willingness to accomplish not only his/her own job responsibilities without the need for constant prodding but is willing, without request, to aid and assist others to the benefit of the company and/or customers. Works in harmony with superiors and fellow workers without incident or delay.
Communication: Effectively listens to others and communicates (verbal and written) in a professional manner, both internally and externally. Provides relevant and timely information to co-workers, customers and service providers. Answers phone calls and responds to voicemails, emails and other communication according to Expeditors' standards.
Culture: Exhibits and promotes the company's 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.
Personal Growth and Development: Participates in training within the company's guidelines, completing at least 52 hours of relevant training per year. Completes required training in a timely manner with minimal reminders. Pursues professional development goals for self, including participating in a development plan as appropriate.
Timely and Accurate Shipment Processing: Ensures smooth and timely freight process flow according to Expeditors' operational procedures. Follows customer's standard operating procedures and proactively notifies customers of any issues. Consistently meets KPI standards, as per company's procedures. ·
Timely and Accurate Data Entry: Ensures accurate and timely data entry into our operational systems according to Expeditors' operational procedures and customer requirements. Monitors exception reports for quick data integrity resolution.
Timely and Accurate Billing and Accounting: Invoices customers the expected charges timely and accurately and according to Expeditors and customer requirements. Properly provisions service provider charges to avoid reserves. Follows proper credit approval processes to minimize risk and protect the company.
Reporting Structure
Report to Ocean Import Lead Agent, Supervisor and Manager
Expeditors offers excellent benefits:
+ Paid Vacation, Holiday, Sick Time (25 days of vacation, 12 days of days off, 26 days of work from home)
+ Health Plan: Medical
+ Life Insurance
+ Employee Stock Purchase Plan
+ Training and Personnel Development Program
+ Growth opportunities within the company
+ Employee Referral Program Bonus
Désolé, cet emploi n'est pas disponible dans votre région

Ocean Export Agent/ Agent de Transit Maritime Export - Le Havre - H/F

Le Havre, HAUTE NORMANDIE Expeditors

Publié il y a 12 jours

Emploi consulté

Appuyez à nouveau pour fermer

Description De L'emploi

Date: 02/09/2025
We take care of our employees, and they take care of our customers!
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Job Description
+ Receiving and processing export documents - Prepare, route, process and monitor shipments.
+ Coordinating the collection and shipment of goods with carriers and clients.
+ Preparing and issuing transport documents
+ Ensuring timely processing and tracking of export shipments
+ Monitoring and updating records in our operational system.
+ Communicating effectively with clients, the Expeditors network, and carriers.
+ Adhering to Expeditors' standard KPIs.
+ Understand and comply with all relevant regulations, compliance standards, and Expeditors' specific procedures.
+ Accurately invoicing customer files and ensuring timely dispatch of invoices.
+ Providing complete documentation to our customs department.
+ Requesting quotes from our partner carriers and shipping companies.
+ Creating competitive pricing offers for our clients.
Qualifications
+ At least 6 months to 1-year related experience and/or training; or equivalent combination of education and experience
+ College graduate or above / Minimum of a Bac +2 in Transport, International Trade, or Logistics.
+ Global logistics industry knowledge and understanding of ocean documentation process
+ Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
+ Good computer skills (e.g., MS Excel, MS Word)
+ Fluent in English
+ Strong listening and attention to detail.
+ Excellent organizational skills.
+ Team player.
+ Pro-active, strong organizational skills
Expectations & job Execution:
Exceptional Customer Service: Anticipates and meets customer needs proactively. Resolves issues swiftly, escalating when necessary. Builds strong relationships and ensures high satisfaction. Delivers quality work, upholds operational excellence, and complies with company policies and regulations.
Reliability: Consistently meets deadlines. Is punctual and can be relied on for planning purposes. Is organized, manages own time effectively and can prioritize. ·
Collaboration: Displays a willingness to accomplish not only his/her own job responsibilities without the need for constant prodding but is willing, without request, to aid and assist others to the benefit of the company and/or customers. Works in harmony with superiors and fellow workers without incident or delay.
Communication: Effectively listens to others and communicates (verbal and written) in a professional manner, both internally and externally. Provides relevant and timely information to co-workers, customers and service providers. Answers phone calls and responds to voicemails, emails and other communication according to Expeditors' standards.
Culture: Exhibits and promotes the company's 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.
Personal Growth and Development: Participates in training within the company's guidelines, completing at least 52 hours of relevant training per year. Completes required training in a timely manner with minimal reminders. Pursues professional development goals for self, including participating in a development plan as appropriate.
Timely and Accurate Shipment Processing: Ensures smooth and timely freight process flow according to Expeditors' operational procedures. Follows customer's standard operating procedures and proactively notifies customers of any issues. Consistently meets KPI standards, as per company's procedures. ·
Timely and Accurate Data Entry: Ensures accurate and timely data entry into our operational systems according to Expeditors' operational procedures and customer requirements. Monitors exception reports for quick data integrity resolution.
Timely and Accurate Billing and Accounting: Invoices customers the expected charges timely and accurately and according to Expeditors and customer requirements. Properly provisions service provider charges to avoid reserves. Follows proper credit approval processes to minimize risk and protect the company.
Reporting Structure
Report to Ocean Export Lead Agent, Supervisor and Manager
Expeditors offers excellent benefits:
+ Paid Vacation, Holiday, Sick Time (25 days of vacation, 12 days of days off, 26 days of work from home)
+ Health Plan: Medical
+ Life Insurance
+ Employee Stock Purchase Plan
+ Training and Personnel Development Program
+ Growth opportunities within the company
+ Employee Referral Program Bonus
Désolé, cet emploi n'est pas disponible dans votre région
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