92 Emplois pour Implémentation - France

Join us to apply for the Implementation Analyst role at Clearwater Analytics .

Job Description

The Asset Management Consulting Operations division is responsible for all delivery and projects for clients on our front-back-office asset management platform. Our solution covers portfolio and order management, performance, risk, and accounting, providing a seamless, full investment lifecycle platform that simplifies processes.

As a Financial Consultant (Implementations), you will collaborate with both business experts (such as senior market finance consultants, managers, risk managers) and technical experts (R&D team, Delivery & DevOps team).

Your responsibilities include:

• Working closely with the R&D team on the quality and functional evolution of the Software Package.
• Writing functional specifications and participating in scoping phases.
• Organizing and participating in test campaigns.
• Creating documentation for business users.

You will also meet the needs of our clients (Asset Management Companies, Family Offices, Private Banks, Insurers) through:

• Consulting: providing assistance and training for business teams.
• Parameterization and design: report automation, control parameterization, data transfer, business data control.

You will participate in both quick missions and long-term projects, often on clients' premises, working directly with their business teams.

The comprehensive functional coverage of our solution will allow you to work on a wide range of issues, including:

• Front Office: order placement, decision support.
• Middle Office: compliance, market risk monitoring, performance analysis, data management.
• Back Office: investment accounting.

Job Requirements:

• Master's degree in a relevant field such as Financial Markets, Financial Engineering, Finance, Economics, or Information Systems.
• Proven professional experience in market finance (including internships or apprenticeships).
• Comfortable using Excel.
• Rigorous, creative, proactive, autonomous, interpersonal skills, and a team player.
• Fluency in French and English.

Seniority level: Entry level

Employment type: Full-time

Job function: Information Technology

Industries: Software Development

Referrals can double your chances of interviewing at Clearwater Analytics. Get notified about new Implementation Analyst jobs in Paris, Île-de-France, France .

Description

The Asset Management Consulting Operations division is responsible for all delivery and projects for clients on our front-back-office asset management platform. From portfolio and order management to performance, risk, and accounting, our solution is a seamless, full investment lifecycle platform that simplifies your processes.

As a Financial Consultant (Implementations), you will work with both business experts (senior market finance consultants, managers, risk managers, etc.) and technical experts (R&D team, Delivery & DevOps team, etc.).

In this role, you will:

• Work closely with the R&D team on the quality and functional evolution of the Software Package:
• Write functional specifications and participate in scoping phases
• Organize and participate in test campaigns
• Write documentation for business users

Meet the needs of our customers (Asset Management Companies, Family Offices, Private Banks, and Insurers) through:

• Consulting: assistance and training for business teams
• Parameterization and design: report automation, control parameterization, data transfer, business data control, etc.

You will participate in both command missions and long-term projects, often on our customers' premises and in direct contact with their business teams (managers, middle managers, RCCI, etc.).

The comprehensive functional coverage of our solution will enable you to work on a wide range of issues:

• Front Office: order placement, decision support, etc.
• Middle Office: compliance, market risk monitoring, performance analysis, data management, etc.
• Back Office: investment accounting

Job Requirements:

• Master's degree in a relevant field such as Financial Markets, Financial Engineering, Finance, Economics, or Information Systems
• Proven professional experience in market finance (including internships or apprenticeships)
• Proficiency in Excel
• Rigorous, creative, proactive, autonomous, good interpersonal skills, and a team player
• Fluency in French and English

Do you bring technical knowledge of Genomics and Next-Generation Sequencing (NGS) workflows coupled with a best-in-class customer focus? Do you have a passion to be at the heart of diagnostic innovation?

If this sounds like you and you are driven by purpose, join the SOPHiA GENETICS Professional Services Team as anImplementation Scientist located in France or Germany, and enable us to make a positive impact on the outcomes for cancer and rare disease patients worldwide.

Our Mission

We believe there is a smarter, more data-driven way to make decisions in healthcare and our cloud-native AI powered SOPHiA DDM Platform makes that vision a reality on a daily basis. You will have direct input to our mission to democratize data-driven medicine for the ultimate benefit of cancer and rare disease patients across the globe.

Your Mission

As an Implementation Scientist , you will be directly responsible for onboarding new customers across the territory onto the SOPHiA GENETICS platform & product ecosystem via our MaxCare Program methodology. You will work cross-functionally to ensure seamless project execution, integration, and adoption of our genomic analysis platform and tools.

Reporting to the EMEA Implementation Manager, you will work autonomously and collaboratively alongside colleagues for both pre- and post-sale coordination.

The value add:

• Partner with technical and Sales colleagues to understand customer requirements and draft a Statement of Work (SOW)

• Project manage all activities leading to successful execution of a MaxCare Program, including creation of schedules and timelines, defining sampling strategies and supporting customers through issue resolution

• Coordinate technical and executive stakeholders at all levels both internally and externally

• Provide all onboarding support & technical training throughout the customer-defined NGS workflow

• Drive customer satisfaction through first routine run, and support ongoing application training

Your Background:

• BSc, MSc or PhD in a relevant field such as Genetics, Molecular Biology, Oncology or similar
• Direct experience with Next-Generation Sequencing, library preparation, bioinformatics, and related consumables and products is critical
• You will be logical, process-focused, and detail-orientated, capable of building, defining and upholding MaxCare Program timelines
• Excellent communication, presentation, and interpersonal skills are required
• Previous working knowledge in a Commercial Technical support role linked to Genomics, including Field Applications Scientist, Clinical Application Consultant, Technical Specialist/Advisor or Subject Matter Expert within a Clinical Diagnostics, Biotech or Medical environment is highly valuable, but not required
• Must be fluent in English and proficient in either French or German (both a plus!)

As an international organization, English is our primary business language and as part of your recruitment journey, you should expect to meet English-only speakers. For best chances of success, you should include your CV in English. Unfortunately, non-English CVs have a high likelihood of being rejected at application stage.

You will be joining an organization with the patient at the heart of every decision and action, driven by purpose as we pursue exponential growth.

Business recognition and accolades include:

• World's most innovative companies (Top 10)
• World's smartest companies (Top 50)
• 100 Best Places to Work in Boston(2022-2025)
• Top 10 European Tech Startup
• Top 10 European biotechs startup to watch
• Top 25 East-Coast Biotech to watch

An exciting company mission that brings together science and technology to directly impact the lives of patients with life-threatening illness.

Our benefits package is comprehensive, but varies internationally in-line with local standards and laws. You can discuss a full breakdown with us.

Our DNA

Like the strands of DNA itself, SOPHiA GENETICS and the team are deeply interconnected and reliant on each other to deliver. There are common threads across the team. Things that bind us together. Those things are Relentless Curious; Resilient & Nimble and Fearlessly Adventurous

Our Virtues

At SOPHiA GENETICS we established our 7 Virtues to clarify how our principles show up each day through action.

We decide; We do; We Collaborate; We Innovate; We Empower; We Adapt and We Learn

At the centre of our Virtues is our Mantra, We Care, which provides a constant reminder of the compassionate, benevolent, and hopeful nature of our mission and how it should be threaded through each of our Virtues and everything we do. Learn more about our DNA and Virtues on our Careers portal

The process

We use the power of AI to help our partners make decisions. If you’re utilizing AI in your search and application process, why not use some of these prompts:

• ‘What impact can I expect to have on the world by working at SOPHiA GENETICS?’
• ‘I have an interview with SOPHiA GENETICS. What should I know before I meet with them?’
• ‘I am a *job title* - What can SOPHiA GENETICS offer my career?’

Apply now with your CV and any supporting information.

Suitably qualified candidates will be invited through an interview and screening process where you will speak with members of our Talent Acquisition Team, the hiring leader alongside key colleagues and stakeholders from across the business.If you need additional support for accessibility, please contact our TA team for assistance.

We appreciate the value external partners can bring, but we operate a direct-hiring model and we are not looking to utilize agency support at this time. All hiring is controlled by Talent Acquisition, potential partners should liaise through TA and not our hiring teams please.

Location: Remote in FR, DE or CH and requires some travel (~20%)

Start Date: ASAP

Contract: Full-Time

Do you bring technical knowledge of Genomics and Next-Generation Sequencing (NGS) workflows coupled with a best-in-class customer focus? Do you have a passion to be at the heart of diagnostic innovation?

If this sounds like you and you are driven by purpose, join the SOPHiA GENETICS Professional Services Team as a German speakingImplementation Scientist, and enable us to make a positive impact on the outcomes for cancer and rare disease patients worldwide.

This is a remote based role that will require a minimum of 20% travel to our customers sites across the EU. While we prefer candidates based in Germany, Austria or Switzerland, we are open to applicants located anywhere within the EU5, as long as they are fluent in German.

Our Mission

We believe there is a smarter, more data-driven way to make decisions in healthcare and our cloud-native AI powered SOPHiA DDM Platform makes that vision a reality on a daily basis. You will have direct input to our mission to democratize data-driven medicine for the ultimate benefit of cancer and rare disease patients across the globe.

Your Mission

As an Implementation Scientist , you will be directly responsible for onboarding new customers across the territory onto the SOPHiA GENETICS platform & product ecosystem via our MaxCare Program methodology. You will work cross-functionally to ensure seamless project execution, integration, and adoption of our genomic analysis platform and tools.

Reporting to the EMEA Implementation Manager, you will work autonomously and collaboratively alongside colleagues for both pre- and post-sale coordination.

The value add:

• Partner with technical and Sales colleagues to understand customer requirements and draft a Statement of Work (SOW)

• Project manage all activities leading to successful execution of a MaxCare Program, including creation of schedules and timelines, defining sampling strategies and supporting customers through issue resolution

• Coordinate technical and executive stakeholders at all levels both internally and externally

• Provide all onboarding support & technical training throughout the customer-defined NGS workflow

• Drive customer satisfaction through first routine run, and support ongoing application training

Your Background:

• BSc, MSc or PhD in a relevant field such as Genetics, Molecular Biology, Oncology or similar
• Direct experience with Next-Generation Sequencing, library preparation, bioinformatics, and related consumables and products is critical
• You will be logical, process-focused, and detail-orientated, capable of building, defining and upholding MaxCare Program timelines
• Excellent communication, presentation, and interpersonal skills are required
• Previous working knowledge in a Commercial Technical support role linked to Genomics, including Field Applications Scientist, Clinical Application Consultant, Technical Specialist/Advisor or Subject Matter Expert within a Clinical Diagnostics, Biotech or Medical environment is highly valuable, but not required
• Must be fluent in English and proficient in either French or German (both a plus!)

As an international organization, English is our primary business language and as part of your recruitment journey, you should expect to meet English-only speakers. For best chances of success, you should include your CV in English. Unfortunately, non-English CVs have a high likelihood of being rejected at application stage.

You will be joining an organization with the patient at the heart of every decision and action, driven by purpose as we pursue exponential growth.

Business recognition and accolades include:

• World's most innovative companies (Top 10)
• World's smartest companies (Top 50)
• 100 Best Places to Work in Boston(2022-2025)
• Top 10 European Tech Startup
• Top 10 European biotechs startup to watch
• Top 25 East-Coast Biotech to watch

An exciting company mission that brings together science and technology to directly impact the lives of patients with life-threatening illness.

Our benefits package is comprehensive, but varies internationally in-line with local standards and laws. You can discuss a full breakdown with us.

Our DNA

Like the strands of DNA itself, SOPHiA GENETICS and the team are deeply interconnected and reliant on each other to deliver. There are common threads across the team. Things that bind us together. Those things are Relentless Curious; Resilient & Nimble and Fearlessly Adventurous

Our Virtues

At SOPHiA GENETICS we established our 7 Virtues to clarify how our principles show up each day through action.

We decide; We do; We Collaborate; We Innovate; We Empower; We Adapt and We Learn

At the centre of our Virtues is our Mantra, We Care, which provides a constant reminder of the compassionate, benevolent, and hopeful nature of our mission and how it should be threaded through each of our Virtues and everything we do. Learn more about our DNA and Virtues on our Careers portal

The process

We use the power of AI to help our partners make decisions. If you’re utilizing AI in your search and application process, why not use some of these prompts:

• ‘What impact can I expect to have on the world by working at SOPHiA GENETICS?’
• ‘I have an interview with SOPHiA GENETICS. What should I know before I meet with them?’
• ‘I am a *job title* - What can SOPHiA GENETICS offer my career?’

Apply now with your CV and any supporting information.

Suitably qualified candidates will be invited through an interview and screening process where you will speak with members of our Talent Acquisition Team, the hiring leader alongside key colleagues and stakeholders from across the business.If you need additional support for accessibility, please contact our TA team for assistance.

We appreciate the value external partners can bring, but we operate a direct-hiring model and we are not looking to utilize agency support at this time. All hiring is controlled by Talent Acquisition, potential partners should liaise through TA and not our hiring teams please.

Location: Remote in Germany Austria, or Switzerland with light travel

Start Date: ASAP

Contract: Full-Time

A propos de Slimstock : we are looking for a implementation consultant.

Text in English and French

With over 30 years of expertise, Slimstock specializes in supply chain optimization. Today, more than 1,500 companies in 75 countries use our Slim4 software every day to optimize their sales forecasts, inventory, and procurement, as well as to manage their S&OP processes. We have offices in 28 countries, enabling us to support our customers locally—from SMEs to multinationals—in sectors as diverse as manufacturing, trading, retail, and e-commerce.

Leveraging the power of AI and machine learning and featuring a powerful control cockpit via its embedded BI, our Slim4 platform is at the cutting edge of technology and constantly evolving to meet the supply chain challenges of tomorrow. Slimstock is deeply committed to its customers and shares its knowledge and expertise through its Academy. We are a trusted partner to thousands of supply chain professionals around the world.

The role of a implementation consultant at Slimstock

Slimstock is a dynamic and growing company. It offers a stimulating work environment within an international team where everyone can contribute. We are looking for Supply Chain / Retail experts to work as Implemenation Consultant. Your main mission will be to implement Slim4 for new customers, but also to support existing customers in a context of continuous improvement to optimize the performance of

their supply chains.

You will be trained on our Slim4 platform and our implementation methodology in the Netherlands, Spain / United Kingdom.

Consultant responsibilities

• Implementing Slim4 for new customers (project scoping, interface specifications and acceptance testing, configuration, user training, deployment support)
• Supporting clients who have deployed Slim4 to optimize their supply chain processes

continuous improvement,RUN, Slim4 best practices)

Required skills and abilities

Want to join a dynamic team?

Send us your application now at

Slimstock is an equal opportunity employer.

xxx

IN FRENCH

A propos de Slimstock

Avec plus de 30 ans d’expertise, Slimstock est spécialisée dans l’optimisation de la Supply Chain. A ce jour, plus de 1 500 entreprises utilisent quotidiennement notre logiciel Slim4, à travers 75 pays, pour optimiser leurs prévisions de ventes, leur stock et leur approvisionnement, mais également piloter leur processus S&OP.

Nous disposons de bureaux dans 28 pays, qui nous permettent d’accompagner nos Clients localement – des PME aux multinationales – dans des secteurs aussi variés que l’Industrie, le Négoce, le Retail ou encore l’e-Commerce.

Exploitant la puissance de l’IA et du Machine Learning et disposant d’un véritable cockpit de pilotage via sa BI embarquée, notre plateforme Slim4 est à la pointe de la technologie et en constante évolution pour répondre aux enjeux de la Supply Chain de demain. Slimstock est particulièrement engagée auprès de ses Clients et partage ses connaissances et son savoir-faire via son Académie. Nous sommes un partenaire de confiance pour des milliers de professionnels de la Supply Chain à travers le monde.

Le Métier de Consultant chez Slimstock

Slimstock est une entreprise dynamique en pleine croissance. Elle offre un environnement de travail stimulant, au sein d'une équipe internationale, où chacun peut apporter sa contribution.

Nous recherchons des experts Supply Chain / Retail, pour travailler en tant que Consultant. Votre principale mission consiste à implémenter Slim4 chez les nouveaux Clients, mais également à accompagner les Clients existants, dans un contexte d’amélioration continue pour optimiser les performances de leur Supply Chain.

Votre formation à notre plateforme Slim4, ainsi qu'à notre méthodologie d’implémentation est dispensée aux Pays Bas, en Espagne et au Royaume Uni.

Missions du Consultant

interfaces, paramétrage, formation utilisateurs, soutien au déploiement)

amélioration continue, RUN, bonnes pratiques Slim4)

simulations)

Compétences et aptitudes requises

Envie d’aller plus loin :

Envie de rejoindre une équipe dynamique ?

Faites-nous parvenir votre candidature dès maintenant à .

Slimstock est un employeur qui respecte l’égalité des chances.

The Implementation Specialist represents the company's full digital portfolio suite. The IS is an expert in end-to-end clinical workflows (from image acquisition to treatment execution) and uses this expertise to exceed territory sales goals through solution selling. He/she forms deep end-customer relationships throughout the customer journey (pre- and post-sale).

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Partner with DSS (Digital Sales Specialist) to identify new/existing customer opportunities and regularly review data in CRM and other tools to identify and pursue new opportunities.
2. Deliver best-in-class training, education, onboarding, and technical support to customers according to the AA onboarding EMEA playbook.
3. Establish, define, and measure key performance indicators for customer experiences throughout onboarding and early product acquisition.
4. Provide quick response and resolution to customers' technical and product-related needs, ensuring a strong customer experience.
5. Review and report complaints received from customers and recommend corrective actions through established reporting guidelines.
6. Support the multi-quarter sales plan aligned with territory and regional goals.
7. Collaborate with the Marketing team to develop tools and campaigns supporting the product.
8. Study competitive and adjacent products, technologies, clinical studies, industry trends, and other relevant information for customers.
9. Travel frequently, including some nights and weekends, to engage with existing and potential customers.
10. Maintain a travel schedule that allows consistent contact with customers at trade shows and educational events.
11. Serve as the technical expert for the AA digital portfolio within the region, providing internal training and support to the DSS as needed.
12. Prepare periodic reports such as weekly call and expense reports, general reports, and others as assigned.
13. Perform other duties as assigned.

Preferred Qualifications and Competencies:

Dental Tech, Hygienist, Dental Degree, or any BS

Experience within the dental industry, especially orthodontics, or equivalent in the medical field, is highly preferred.

Willingness to operate in an international environment.

Fluent in English and native in French.

Resident in France, Belgium, or Luxembourg.

Ability to understand, articulate, and communicate highly technical product and clinical information.

Strong negotiation, presentation, and closing skills with the ability to influence and build relationships with customers.

Hunter and farming mindset – actively approaching customer prospects.

The Implementation Specialist represents the company's full digital portfolio suite. The IS is an expert in end-to-end clinical workflows (from image acquisition to treatment execution) and uses this expertise to exceed territory sales goals through solution selling. He/she forms deep end-customer relationships throughout the customer journey (pre- and post-sale).

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Partner with DSS (Digital Sales Specialist) to identify new/existing customer opportunities and regularly review data in CRM and other tools to identify and pursue new opportunities.
2. Deliver best-in-class training, education, onboarding, and technical support to customers according to the AA onboarding EMEA playbook.
3. Establish, define, and measure key performance indicators for customer experiences throughout onboarding and early product acquisition.
4. Provide quick response and resolution to customers' technical and product-related needs, ensuring a strong customer experience.
5. Review and report complaints received from customers and recommend corrective actions through established reporting guidelines.
6. Support the multi-quarter sales plan aligned with territory and regional goals.
7. Collaborate with the Marketing team to develop tools and campaigns that support the product.
8. Study competitive and adjacent products, technologies, clinical studies, industry trends, and other relevant information for customers.
9. Travel frequently, including some nights and weekends, to engage with existing and potential customers.
10. Maintain a travel schedule that allows consistent contact with customers at trade shows and educational events.
11. Serve as the technical expert for the AA digital portfolio within the region, providing internal training and support to the AA DSS as needed.
12. Prepare periodic reports, including weekly call reports, expense reports, and other assigned reports.
13. Perform other duties as assigned.

Preferred Qualifications and Competencies:

Dental Tech, Hygienist, Dental Degree, or any BS

Previous experience in the dental industry, especially in orthodontics or related medical fields, is highly preferred.

Willingness to operate in an international environment.

Fluent in English and native in French.

Resident in France, Belgium, or Luxembourg.

Ability to understand, articulate, and communicate highly technical product and clinical information.

Strong negotiation, presentation, and closing skills with the ability to influence and build relationships.

Proactive in approaching customer prospects, with a hunter and farmer mindset.

The Implementation Specialist represents the company full digital portfolio suite. The IS is an expert in end-to-end clinical workflows (from image acquisition to treatment execution) and uses this expertise to exceed territory sales goals through solution selling. He / she forms deep end-customer relationships throughout the customer journey (pre- and post-sale).

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Partner with DSS (Digital Sales Specialist) to identify new / existing customer opportunities and regularly review data in CRM and other tools to identify and pursue new opportunities.
• Deliver best in class training, education, onboarding and technical support to customers according to the AA onboarding EMEA playbook.
• Accountable for establishing, defining, and measuring key performance indicators for customer experiences throughout the onboarding and product early acquisition process.
• Provides quick response and resolution to customers' technical and product related needs and deliver strong customer experience.
• Reviews and reports complaints received from customers and recommends corrective action through established reporting guidelines.
• Support the multi-quarter sales plan that is aligned with territory and region goals.
• Cooperate with the Marketing team to build tools, campaign that support the product.
• Study competitive and adjacent products, technologies, clinical studies, industry trends, and other general information of interest to customers
• Frequent travel including some nights / weekends for contact with existing and potential customers.
• Establish and maintain a travel schedule that will allow consistent contact with existing and potential customers at work trade shows / customer marketing & education events.
• Be seen as the technical expert for AA digital portfolio within the region. Deliver internal training and support to the AA DSS as needed as it relates to this portfolio.
• Prepares periodic reports including weekly call reports, weekly expense reports, periodic general reports, and other reports as assigned.
• Other duties as assigned.

Preferred Qualifications and Competencies :

Dental Tech, Hygienist, Dental Degree or any BSs

Previous experience within dental industry, in orthodontics is highly preferred or any equivalent withing the medical field.

Willingness to operate in an international environment.

Fluent in English + native in French

Resident in one of the following countries : France, Belgium, Luxembourg

Demonstrated ability to digest, to comprehend, and verbalize highly technical product and clinical information related to company and industry products.

Advanced negotiation, presentation and closing skills – strong ability to influence other and build strong personal relationship with customers.

Hunter and farming-mindset – actively approaching customer prospects.

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!

Available Locations: London (or remote UK), Lisbon (or remote Portugal), Amsterdam (or remote Netherlands), Munich (or remote Germany)

About the role:

Cloudflare Professional Services provides advisory and hands-on-keyboard implementation and migration services for enterprise customers. As an Implementation Engineer, you are an individual contributor working in the post-sales landscape, responsible for the technical execution of solutions and guidance to our customers to get the most value possible from their Cloudflare investment. You are an expert in Layer 7 products like: DDoS Protection, WAF, API Gateway, Bot Management, Certificates Manager, Rate Limiting, SSL and Page Shield.

This position has working hours Monday to Friday 09:00 a.m. to 06:00 p.m. Occasionally, we support our customers during the weekends for specific changes that need to be done outside of their business hours. Travel is expected around 30%.

What you will do:

• Plan and deliver timely and organized services for customers, ensure customers see the full value in Cloudflare’s products and advice on product best practices
• Gather business and technical requirements, use cases and any other information required to build, migrate and deliver a solution on behalf of the customer and transition the Cloudflare working environment to the customer. Produce a Solution Design, HLD, LLD, databuilds, procedures, scripts, test plans, drawings, deployment plan, migration plan, as-builts, and any other artifacts necessary to deliver the solution and transition smoothly into the customer’s technical teams
• Implement changes on behalf of the customer in the Cloudflare environment following the customer’s change management process. Provide guidance to the customer to configure their CPEs and integration points
• Troubleshoot implementation issues and collaborate with Customer Support, Engineering and other teams to assist technical escalations
• Contribute towards the success of the organization through knowledge sharing activities such as contributing to internal and external documentation, answering technical Q&A, and helping to iterate on best practices. Support building operational assets like templates, automation scripts, procedures, workflows, etc

Experience might include a combination of the skills below:

• 5+ years of experience in a customer facing position as a Customer Engineer, Security Engineer, Implementation Engineer, Onboarding Engineer, Consultant, Technical Support Engineer, Solutions Architect, and/or Systems Engineer
• Layers and protocols of the OSI model, such as TCP/IP, TLS, DNS, HTTP
• Understanding of Internet and Security technologies such as DDoS, Web Application Firewall, Certificates, DNS, CDN, Analytics and Logs
• Demonstrated experience with security aspects of an internet property, such as DNS, WAFs, Bot Management, Rate Limiting, (M)TLS and certificates
• Performance aspects of an internet property, such as Speed, Latency, Caching, HTTP/3, TLSv1.3
• Working experience with infrastructure as code tools like Terraform. Strong experience with APIs
• Ability to manage a project, work to deadlines, prioritize between competing demands and manage uncertainty
• The work will be performed in English. Fluency in a second regional European language will be an advantage

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at or via mail at 101 Townsend St. San Francisco, CA 94107.

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